eBay Thinks Price Jacking Is Okay

L[Deactivated] on 04/11/2019 - 21:32

got triggered at all the price jacking on eBay so I informed their live chat..

this is their response:

https://imgur.com/a/m6lPRwG

looks like they give absolute zero craps about sellers who price jack because "it doesnt violate any policies"
why doesnt ebay have a policy on this by now?

funny how she said "big time sellers" to back up her argument, like just because they sold a lot of items, doesnt mean they're an honest seller who dOeSn'T pRicE jAcK

the point is: complaining does nothing because ebay doesnt care about their customers at all.. they should learn from amazon.

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Comments

  • Clear on 04/11/2019 - 21:41
    +6

    Nothing new here. The ACCC won't investigate individual complaints either so the years of comments about that in the eBay deals is pointless as well.

    • cynicalmike on 04/11/2019 - 23:10
      +4

      do we need to start an ozbargain class action then?

      or bikies.

      • Clear on 04/11/2019 - 23:13

        You'd have to take the 'class action' against individual stores as eBay is simply a marketplace and not responsible.

    • Okayy on 05/11/2019 - 10:32
      +2

      Let’s just block price jacking sellers from OzB

      • Clear on 05/11/2019 - 10:33

        So block most of eBay then? There are almost always genuine bargains with or without price jacking anyway.

  • brendanm on 04/11/2019 - 21:44
    +4

    eBay doesn't care about anything as long as they are raking in profits

  • Kangal on 04/11/2019 - 21:51
    +3

    Is eBay price jacking okay?
    Yes. It's fine. For the millions of general consumers that don't care. It's the law of nature, it is what it is.

    If this was a real problem, it wouldn't only be OzBargainers complaining about it cyclicly every year. Just look at all the comments or forums. I guess the solution is to either elect a politician/servant who cares, force the ones that don't care into "caring", or simply raise enough ruckus that the issue eventually sorts itself out, or pray that eBay/sellers change their minds and make positive progress. I don't see any other way this is going to be solved.

  • JimmyF on 04/11/2019 - 22:29

    price jacking = more commission for ebay

  • SBOB on 04/11/2019 - 22:30
    +11

    what exactly did you think the CSR in some third world country, getting paid minimum wage, would do based on your query?

    • ProlapsedHeinous on 05/11/2019 - 02:11
      +1

      At least get onto their local bikie equivalents for some vigilante style justice

    • [Deactivated] on 05/11/2019 - 12:45

      i wanted them to raise this concern with the relevant team and consider removing these sellers from future promotions.

      if kogan price jacks, accc investigates them and they get fined. why are ebay sellers treated differently in this case? since accc wont bother with these sellers, why does ebay allow these "big time sellers" to increase the price immediately before a sale? why do they allow such activity of decieving customers?

      but ive already gotten the response.. they simply dont care at all.

      • whooah1979 on 05/11/2019 - 19:21

        Kogan is not the same as Ebay.

  • garetz on 04/11/2019 - 22:39

    Of course they dont care, why would they, it has 0 effect on their bottom line.

    • Ocker on 05/11/2019 - 08:07
      +3

      Such 20% off sales are typically funded 15% by the seller and 5% by eBay, in addition to the normal eBay selling feeds. So it does have an effect on their bottom line

      • garetz on 05/11/2019 - 17:38

        You dont think they offer those discounts without knowing the full ramifications of what they are doing ? If it didnt benefit ebay they wouldnt offer the discounts.

  • Some Human on 05/11/2019 - 00:07
    +5

    Just remember these stores are running a business, not a charity.

  • dmac80 on 05/11/2019 - 01:04
    +11

    Wow - what did you think speaking to a poor customer service rep, no doubt in a third world country earning next to nothing, like a piece of shit would accomplish?

    You must feel like a real hero.

    • [Deactivated] on 05/11/2019 - 12:46

      see this comment

    • Ocker on 05/11/2019 - 18:12

      Ebay outsource their customer service centre to a place in the Philippines.

  • chriise on 05/11/2019 - 01:22

    "Big time sellers"

  • pegaxs on 05/11/2019 - 07:16

    I think my favourite one in the last few days was a seller in the latest PSLEIGH sale has the new DJI Mavic Mini Fly More combo for something like $893. Every other site and DJI’s own website has it for $799. $94 more than retail price. So, the actual discount is closer to 10% than it is 20%.

    • try2bhelpful on 05/11/2019 - 08:01

      I’ve seen this a bit, where they show a “discount” but the product is still over RRP. I, suppose, people must still buy because they see “discount” but it does make you despair of some people’s Google skills.

  • try2bhelpful on 05/11/2019 - 08:16

    Why should eBay care. Before anyone buys something they should Google around to see if the price is good. There are a lot of places that have “massive” discounts where the start off price is higher than others. It is a tax on people who are too lazy to search. If you don’t like people price jacking then don’t buy from them. Annoying, probably, enough to hassle help desk people, probably not. The search function is your friend, all hail the search function.

  • Dean29 on 05/11/2019 - 08:35

    U mad bro?

  • HighAndDry on 05/11/2019 - 09:19
    +3

    Who cares? Buy based on the final price, not some arbitrary amount you think you're saving. Then you won't be affected at all.

    • [Deactivated] on 05/11/2019 - 12:50

      if thats the case.. if everyone thinks like this, then theres no need for ACCC laws on price jacking, but there is.

      • Clear on 05/11/2019 - 12:59
        +1

        What everyone seems to miss is that your state/territory's fair trade is the correct organisation/department to contact regarding price jacking of the individual seller rather than the ACCC. It's like everyone is telling their electrician their tap is leaking :/

        If more people start complaining to the relevant fair trading en masse then it's far more likely to have action taken rather than the ACCC who won't investigate your individual complaint.

        Though even then I think the chances of success are pretty slim.

      • HighAndDry on 05/11/2019 - 19:17

        My view is exactly that there's no need for the current laws against price jacking.

  • profar on 05/11/2019 - 12:53

    I received an offer to be in there 20% off Halloween Sale . Terms were Ebay would subsidise 5 % of this amount .

    10% would of had some interest and deals I normally get but trying to show the happenings .

    • Ocker on 05/11/2019 - 18:17

      Same invitation we received. Fired back a reply saying in total we would be paying 25% (10% normal fee + 15% promo)in fees. For their part they forego 5% of the 10% they normally charge us but still come out with a net 5%. Rejected the offer saying it appeared too one sided.

  • noob999 on 05/11/2019 - 19:34

    The ATO really should get involved.
    When eBay does a promo of 10/15/20% off, each seller that provides a TAX invoice for said goods sold is not actually selling the goods at that price. If we claim the goods for Tax purposes (eg work) it actually does not equal our goods value we paid (we pay less) that the seller then claims to ATO the $$ sold. ie we paid $80 +GST for item and get receipt for $100 +gst but seller only gets $80+gst during a 20% off but their bill of sales in accounting software says $100+gst wT@$%@$#$@??
    Somewhere in the month after eBay provides and invoice of marketing advertising costs blah blah to seller that are soaking up these %off dollars that the ATO does not see difference between sales sold $ and our Tax Invoice Total.

    seems ATO GST fraud dodgy

    • whooah1979 on 05/11/2019 - 19:37

      What are you trying to say?

      • noob999 on 05/11/2019 - 19:39

        edited

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