Aussie Broadband are offering 1 month free on their NBN plans. No lock in contracts. I don't see anything about it being for new customers only but I assume it is.
Deal excludes nbn™ 150, nbn™ 250 and enterprise plans.
For those searching for a new NBN don't forget the other OZB favourite provider Superloop
$50 each for referrer & referee apply afterwards.
why?
Better deals and cheaper.
I don't see a mention of minimum period I need to keep the service active. Does that mean I can use it for the free month and move to another provider?
Yes, no lock in contracts so you can churn away after a month but will impact your ability to be eligible for other deals with them in the future as you will no longer be a new customer.
Cheers.. Thanks..
1 code every 6 months not a customer lol.
What do you mean?
https://forums.whirlpool.net.au/archive/2780719
TLDR: ABB have a recorded message about not abusing customer support.
It's politically correct to ask customers not to abuse people?
Guessing you've never worked in customer service?
Because abuse is common.
@DogGunn: I certainly have. I've copped my fair share of crap, but I've never needed to be rescued and I reckon the ABB staff don't need rescuing either. The staff I've dealt with at ABB are smart and capable.
Honestly dude it's just a hold message.
If you want real hold music hell, call Lumo Energy, that (profanity) song drives me insane..
You're the kind of person who posts on the internet complaining that a company has a voice guide on their call centre asking you not to abuse their employees - claiming political correctness. I can only imagine what prompted them to need to put that there in the first place.
People like you are what's wrong with this world.
I have never abused any customer service, because I know what it's like. Not sure that's what's wrong with the world.
Oh didn't know they had some SJW message now. Going to switch too then, hate stuff like that.
edit:Switched to the superloop 20 off for 6 months, thanks for the incentive to pull the trigger.
Lol okay mate get offended easily
What is a new customer? If you've used it previously, but changed RSP, would they consider you 'new'?
I think after six months you are considered new from memory
It was 5 weeks going from ABB to Kogan then back to ABB when I switched last time.
I thought Aussie was ozbargains fav…
Should I signup to this or go with superloop?
Performance is the same so do the math. Go with whoever is cheaper
does Superloop actively manage congestion and avoid oversubscription?
My Aussie BB has felt pretty damn congested during peak periods for the last couple of months tbh.
@DogGunn: I need to port over the landline Voip.
This process is a scary one because going from TPG to my current provider, this process took 6 weeks to complete. I had to stay connected to TPG the whole time until it completed porting.
@lostn: Fair enough.
To be honest, I'd port the landline to a third party VoIP provider like Mynetfone because it allows you freedom to move to any NBN provider you want.
@DogGunn: Do they require special hardware, or do you just continue to plug it into the router like right now?
@lostn: Depends on if your router has VoIP ports.
Most routers can be configured, but some like Telstra's routers are locked down and won't let you change it to a third party provider.
@DogGunn: Ones provided by the ISP have VoIP ports, but I don't have any way of knowing if they're locked down to the provider or not.
Let's assume they are locked. What would I need to buy?
I’ve experienced congestion on ABB. Been with Superloop
For a few weeks and pretty happy with the speed. Yet to experience any issues.
@rye: Everything is great in the first few weeks though. When you start telling your friends and they start telling theirs, all of sudden those fast speeds will end up going the way of any other too good to be true RSP.
telstra also one month free and modem is also free. no lock in contract if joining $75pm
You sure? From what I can see for 1 month free and free modem you need to sign up for 24 months. Also for $75pm you only get 200MB data on the 25 tier plan.
And overseas call centre……………
I was on telstra until my overhead NBN cable got taken out by a truck…. Tech support kept asking me to reboot my modem.
So, did you reboot it?
@tessel: They’re not stupid. They are forced to follow the troubleshoot script that assumes lowest common denominator end-user.
What?
I think you are just describing 90% of businesses dude.
You can purchase a home broadband plan direct from NBN? Can you show us the sign up page or give us a telephone number?
Hot dang!
Go to superpoop, leave me with phat pipes!
Is there a list of what tiers are available at each POI?
150 / 250 is available at all PoIs except for the two in TAS.
But this only gives you a free month up to 100/40, not 150 / 250.
I take it only FTTH can get faster than 100/40 speeds? I have FTTN (but not too far from the node and AussieBB told me my max is 113. My folks have FTTK (not sure what their max is).
That's right, currently only FTTP/H can.
Although NBN announced that there will likely be gigabit plans for both HFC and FTTP in May 2020.
FTTN is being left out in the wind with no upgrades, and FTTC is a maybe (but likely within the next couple of years).
@DogGunn: What a croc, how they ruined what could have been such great future thinking infrastructure.
Never done NBN churning before… how long does it take? do you have to suffer no internet for a few days? at what point in the billing cycle do you switch, 5 days before rollover?
Nevermind, found all the answers I wanted in this comment thread on the Superloop deal: https://www.ozbargain.com.au/node/489748?page=1#comment-7841…
Churned from ABB to SuperLoop yesterday. On FTTC, there was only a 3 minutes downtime during the cutover! Getting 46-47 Mbit down and 19-20 up any time of the day.
Customer service is as good as ABB.
Same here less than 2 mins and back on (HFC) connection very impressed :)
Mine took 9 minutes ABB to SL, at about 9pm (FTTN).
I joined last month. Loving it so far, especially the no lock-in aspect. I used the code FacebookFree and got my first month off too, though this code may not be working anymore.
FYI Just signed up couldn’t find my address on line so called CS very helpful they honoured the code +delayed start as just had DD by my other provider. Chose $99 signup no lock-in can drop down after first free month.
I signed up with superloop $55 which will go fo $75 after 6 months. If I hadn’t already I would had done this one for free one month and then superloop. Tbh superloop it’s very good and the $20 off for 6 months and then $5 less than Aussie it’s such a good deal.
Do you know Superloop uses CG-Nat?
They don't.
Thanks. Looks like I'm switching to superloop next week.
You can opt out
If you were originally an ABB customer then jumped to Superloop for a couple months can you still jump back to ABB and use the code as a new customer?
I’d suggest give it a try. I couldn’t see it stipulate new customers only and a past commenter suggested they were successful previously doing exactly that.
Too late ABB, your reluctance to offer deals in the last few months means some of us have signed up with others.
Belong is pretty amazing so far when it comes to service (hardly any wait time) and the app.
Get what you pay for
Good luck with that. It's a comedy of errors, dealing with the spuds they hire… When you Need help. And with them, you'll need it.
Superloop speeds are so much better, if u have a chance get on the superloop offer
Got a graph?
I've found them to be exactly the same.
It's not really an informative measure since Netflix uses minimal bandwidth compared to most other utilities. (i.e. around 5Mb/s max on a 50-100Mb/s connection).
It's an indicator, but I wouldn't rely on it.
Optus do throttle all traffic during the majority of time within the 24 hr day. They were also given Netflix servers to host internally , which Netflix said they regret
You also get the first month free with Belong if you time it right.
Please do not compare Belong to Aussie or Superloop. I had applied to go with them and after 1 month still could move me over ! I then went with Kogan who did it pretty much straight away (albeit I put request through on a Friday afternoon so I was moved on the Monday).
I then went with superloop fantastic offer. I was moved within 40 minutes!
Belong never explained why it was taking so long. The most frustrating experience.
My brother experiences random rubber-banding and robot voice when gaming since NBN came in.
Using Teltra atm, but they can't find anything wrong.
Will changing provider maybe help?
Maybe, if no contract he should try a month with a different provider
Am I allowed, on OzBargain, to ask if anyone wants an ABB referral code FOR $50 credit to PM me? Or is that not allowed?
Classifieds, not in comments.
Thanks Slo20. I just read the guidelines, I don't think I can give out referral codes even in the classifieds
any more discounts?
PM me
Hmm might be time for me to jump ship and give superloop a try