Phone Wont Charge, Any Ideas? (NOKIA 3) Back-up Software Option?

tunzafun001 on 14/10/2019 - 10:37
Last edited 14/10/2019 - 12:38 by 1 other user

HI all,

I went to charge my phone (Nokia 3) this morning and it doesn't respond to the charger.

Background - Just came back from an 8 hr drive with it plugged into a car charger streaming Youtube media. Must have charged at some stage as it is on 60%, but nothing happened this morning when I plugged it in to a wall charge. I have tried:

Resetting the phone (on/off cycle).
Different charger, then used another phone to identify the charger works.
checking connector at the bottom (not broken), also tried cleaning out any crud with the sim ejector tool.

Need to work out how to back it up (Anyone used any Nokia Software?)

Mobile Mobile Phone Nokia Android

Comments

  • oscargamer on 14/10/2019 - 11:00
    +1

    I'm sure you know this, but you'll want to get all the data etc… off the phone before it dies.

    • tunzafun001 on 14/10/2019 - 11:26

      Any ideas re backing up without USB? I've always used a cable

      • ESEMCE on 14/10/2019 - 12:18

        The only way you can really make any backup without a cable is to transfer files manually to MicroSD
        Make sure your contacts are backed up to your Google Account

        • tunzafun001 on 14/10/2019 - 12:28

          Yeah good call. Had no luck in the past with backing up my contacts, but will try again. Will have a look on my google account now. Desktop site should still show the backup?

          Will try google drive back up as well for photos.

          As for the SD, I've got a 64gb SDCARD in it with around 7Gb free (should just do it).

          If I get the phone replaced, like for like, will the SD CARD come across seamlessly? (I chose the non phone linked option when I first inserted it). Or will it still be linked to the Nokia phone it was inserted into?

          • ESEMCE on 14/10/2019 - 12:34

            @tunzafun001: Contacts should appear in Google Contacts on your desktop browser.

            Yeah, as long as it's not Adaptive storage ("phone linked") the SD card will work fine in any phone, not just another Nokia 3.
            Google photos will backup your photos too, but you'll need a WiFi connection and it will be hard on your remaining battery, MicroSD is a better option in terms of maintaining your remaining battery.

            Apps and settings will likely be backed up to your Google account (worth checking in your phone), and will auto-re-download from Google when you set up a replacement device(once again, make sure you're on WiFi for this).

            • tunzafun001 on 14/10/2019 - 12:59

              @ESEMCE: Cheers again. Just had a look. Says contacts are there, 34 apps, and my calendar.

  • Skramit on 14/10/2019 - 11:03
    -4

    Have you checked the plug on the phone for lint? Common issue. Get a pin or paperclip and scoop out any lint from the socket. I do this about twice a year with my phone.

    • oscargamer on 14/10/2019 - 11:11

      Did you read the OP ?

      "checking connector at the bottom (not broken), also tried cleaning out any crud with the sim ejector tool."

      • Skramit on 14/10/2019 - 11:11
        -3

        No. Headlines only in this modern twitter world.

  • Cheeper on 14/10/2019 - 11:28
    +1

    May help? how to solve Nokia 3 charging problem
    https://www.youtube.com/watch?v=96N8DU5OMsU

    • tunzafun001 on 14/10/2019 - 11:30
      +1

      Cheers, I'll have a look on my lunch break…. massive coke nail!

    • tunzafun001 on 18/10/2019 - 00:29
      +1

      I think you've nailed it (pun intended). I opened it up for a look. I think a solder joint has come away. Was easy enough, but there is a warranty sticker on one of the screws to get to the bottom module, so will try removing it with a hair dryer and pin. If I cant, I'll leave it.

    • tunzafun001 on 22/10/2019 - 12:05

      No luck with the solder joint. Still dead :(

    • tunzafun001 on 25/10/2019 - 16:05

      This video is better, but it's not in English. Translation would be great.

      Looks like potential short locations, plus a couple of fuses to check. Unfortunately you would need to remove all the warranty stickers to check these

      https://www.youtube.com/watch?v=8u1Pwutwedc

  • tunzafun001 on 14/10/2019 - 11:28

    Update,

    I plugged in my phone to my Macbook to look into backing it up. Macbook says the USB port is drawing too much power and wont allow it. So looks like something is wrong internally.

    I'll back up photos etc to Google Drive.

    Hopefully I can still get a Nokia 3 from somewhere, phone seemed ok.

    Would a wireless charger work? I have never used one.

    • StrayfireX on 14/10/2019 - 12:14

      Nokia 3 has no wireless charger.

      Easiest way to backup is to use a USB with a microUSB plug. Use the Files app to copy to the USB.

      Mod Note: Removed private selling.

      • tunzafun001 on 14/10/2019 - 12:18

        The USB side doesn't work. Judging by the above youtube link the contacts / solder joints on the micro USB are an issue.

        P.S. Cheers for the offer. Hopefully a few people have them / didnt end up using one after the $45 deal (with the $40 starter pack). https://www.ozbargain.com.au/node/478972

        I'm in SA and a store nearby is showing stock. So i'l try that first. No idea how the warranty will work with Woolies / Vodafone kit.

        • StrayfireX on 14/10/2019 - 12:26

          Warranty issues would be done through Woolies to Vodafone.

          It's a form you need to fill out. Then Woolies will take your phone and give you a receipt.

          Otherwise, I know of the Nokia 7+ having issue with charging port reliability.

          • tunzafun001 on 14/10/2019 - 12:30

            @StrayfireX: Cheers, got a few trade jobs happening at the house this week. Terrible timing for a non working phone.

            Hopefully I can back up, replace like for like at Woolies. and carry on..

            Actually, I'm going to need to do all the updates and unlock again :( Hopefully I can get the old update, didn't want Pie

            • StrayfireX on 14/10/2019 - 12:32

              @tunzafun001: The new phones @ Coles I know of are still on 7.0.

              If you look on XDA, you'll find the 8.0 stock images for the Nokia 3 TA-1020.

              Flash those in fastboot mode and skip 9.0. Disable updating checking in developer options.

              :)

              Wish I could help you out. Woolies where I was only wanted to do a warranty claim rather exchange.

              • tunzafun001 on 14/10/2019 - 13:02

                @StrayfireX: So does that mean they take your phone, you wait 'x amount of time' then they give you a refund?

                If they have a phone in stock I might buy it, hoping I will get the credit back eventually anyway. Pretty unlikely to try and repair it.

                • StrayfireX on 14/10/2019 - 14:11

                  @tunzafun001: Well I tried to get a refund on my first Nokia 3, Woolies refused and tried to repair it instead via Vodafone.

                  They said I'd need to give it to them and they'd return a fixed Nokia 3 "soon".

                  I thought "heck no" and tried all manner of things and fixed it myself.

      • ModeratorRichardL on 14/10/2019 - 12:38

        Note: Private selling in comments not allowed

    • coxjon on 14/10/2019 - 21:17

      I had a pair of bluetooth headphones with a busted micro USB port that wouldn't charge on a wall charger and gave me the same notice on my mac.

      • tunzafun001 on 15/10/2019 - 09:23

        Cheers, yeah I think the solder joints have come away. Not sure why the Mac would give an over current warning for this situation though?

  • boostpak on 14/10/2019 - 15:43
    +1

    are adults really purchasing $40 phones lol

    • tunzafun001 on 14/10/2019 - 16:46
      +1

      Has every single network band, NFC, still gets OTA updates. Don't see the point in paying over $100 for any phone to be honest. $1000+ for a phone just blows my mind!

      • boostpak on 15/10/2019 - 09:28

        Yeah 1000-1500 is too much. But there are really great quality phones with top specs to be had at the 300-650 mark. $40 for a smartphone in almost 2020 just seems on the other end of extreme to me! You can have those things you say, but how is the camera lol? The processor? How does it go with apps like maps? I have seen cheap phones and you get what you pay for, they perform poorly from the start and only get worse as each month goes by. How about battery life? The touchscreen would be horrible also

        • tunzafun001 on 15/10/2019 - 14:13
          +1

          I can only compare to my partners iPhone 8.

          Camera- In bright light and for social media sized screens, the Nokia is fine. Dark scenes- iPhone is much better. For photos to blow up/ print, DSLR kills them both (which I use). Use a SJCAM for vids / photo etc when travelling.
          Processor - Never noticed any lag issues etc, so I guess both are good. Note, I always remove rubbish background hungry apps (such as Facebook) which would possibly slow it down. 2Gb RAM is enough. I previously had a Sony E4G and thats still silky smooth, just the battery and on/off button weren't up to it.
          Maps - The Nokia kills the iPhone for maps (using Here Maps). iPhone is slower to grab a signal and is often an absolute mystery where it takes you for the first few mins. In places like NYC the iPhone was useless.
          Battery Life - Nokia smashes it again. Solid 2 days use with the Nokia. Again, I think this is due to the customisation. iphone gets plugged in at the end of the day.
          Touchscreen - Only bad touch screen I have experienced was on an Alcatel mobile that I think was -$15 (as in profit), and the early iPads. So cant comment really?
          Screen strength - Never cracked any phone yet (touch wood), and I slammed my Huawei Y550 in the car door. Damaged the door, phone took it! iPhone..yep its cracked but still kicking.

          Negatives - Well this post. It would seem the Micro USB on the Nokia 3 might be a bit rubbish!

          Lastly, i came close to buying a Xiaomi Redmi phone, but I prefer to have every network band. I guess the camera is the difference, but I'd prefer to spend that money on an actual camera.

          • Techie4066 on 15/10/2019 - 21:30

            @tunzafun001: There are plenty good midrangers out there now at JB Hi-Fi, often on sale, that give the flagships a run for their money. They include all the necessities (no gimmicks really) and are fairly affordable. They're not a waste of time and resources like some cheaper, laggy options that break within a couple years. For example, the following that all have stock "clean" Android installed, as you'd have experienced on your Nokia 3:
            - Xiaomi Mi A3 (no NFC)
            - Motorola One Vision
            - Nokia 7.2
            - Nokia 8.1

            • tunzafun001 on 17/10/2019 - 09:31

              @Techie4066: Cheers, I went with the Nokia for NFC support. So I'll rule the Xiaomi out.

              Do you know if the others have full network support / all network bands (as the Nokia 3 has)?

              and

              Would they all be a simple backup from Google (the Nokia 3 was running Android 8.1) / SD CARD will go straight across (it has photo backups/ vids / Here offline maps?

              I was looking for another Nokia 3, but I think they all were cleared out.

              • boostpak on 17/10/2019 - 10:11

                @tunzafun001: There are pleny of Xiaomi's with NFC and kill that Nokia in every single aspect apart from price.

                • tunzafun001 on 17/10/2019 - 15:56

                  @boostpak: Not a Nokia fan boy (well old school Nokia's were unbreakable), so happy to go with whatever phone has all network bans, and NFC. Never gone over $100. Previous was a Sony E4G, before that Huawei Y550.

                  • ESEMCE on 18/10/2019 - 08:13

                    @tunzafun001: Never agreed with the "old Nokia's were unbreakable" mantra as all my old Nokias died with cracked screens and non-functional "1" keys within 2 years.
                    My Android phones on the other hand have all lasted 3 years or more and only ever been replaced due to upgrade lust combined with battery replacement costs that go a good way to a new handset (I only ever buy mid-range anyway - so a $100 genuine battery replacement is half to a third the cost of a new handset - I've replaced batteries with Chinese knockoffs multiple times with no success, all of them have been shit even the "Brand name" batteries)

                • tunzafun001 on 18/10/2019 - 00:26

                  @boostpak: Vodafone guy recommended a Samsung A20. When I asked if it had all network bands he claims that all phones now have every band. I said I doubt it, but hoping i'm wrong? He couldn't tell me if it had Band 28.

                  • Techie4066 on 19/10/2019 - 13:15

                    @tunzafun001: I wouldn't go with Samsung, they have reliability issues and a slow user interface with a bunch of bloat pre-installed. Not something that would last, or at least be of a reasonable speed after a year or so. I'd stick with stock Android or Android One devices.

              • boostpak on 17/10/2019 - 10:17

                @tunzafun001: you can't palm off not having a decent phone camera because you have a DSLR, that's just bulljive

              • Techie4066 on 19/10/2019 - 13:13

                @tunzafun001: Yes, all the models I mentioned support all Australia bands, including Band 28. Ensure before transferring across that your Google Backup is up to date, then restore that data onto your new device by logging in. Your SD card should be plug and play, unless it has apps on it, which you'd probably need to transfer back onto internal storage.

                NB: Pixel devices come with an adapter that transfers all files, photos and settings locally and fast. The Pixel 3a is well worth checking out, just for the camera.

                • tunzafun001 on 19/10/2019 - 17:14

                  @Techie4066: OK, cheers. Never thought of apps that may have gone to sdcard. I chose to store locally,so hopefully thatsal but here maps (too big).

          • boostpak on 17/10/2019 - 10:16

            @tunzafun001: Let's put this in real life terms, it's all good to say for photos I use a DSLR… what's next, I carry around a tripod over my back and place my camera to take perfect photos, so why should I need a phone camera. We all know that everyone uses phone cameras on most days and it obviously matters. You notice it matters most when the camera on your phone is of poor quality. There's a huge difference in even bright light or normal scenes with a $40 phone stop trying to downplay it because you are tight. Everything on that $40 would be laggy and each month that goes by just get worse and worse. It would barely have any features other than being a phone. Can't imagine loading videos or browsing internet pages etc colours also would be pathetic.

    • NigelPearson on 15/10/2019 - 10:35
      +1

      $40? nope, my last few phones have been free.

      iPhone 5 from an e-Waste recycling bin, a few Android or Windows mobile from staff who were forced to downsize to a different office, an iPhone 5C that my brother was finished with, et c.

      • boostpak on 15/10/2019 - 12:24

        That phone is nearly 8 years old

  • HeWhoKnows on 15/10/2019 - 18:44
    1. Try the car charger again
    2. Clean the charging port in your phone with a tooth pick.
  • tunzafun001 on 22/10/2019 - 12:13

    Well, I cant find one anywhere. Looks like the recent sales have cleared them all out. Woolies will give me a refund, but I wont get a phone close to the same specs (2gb RAM, NFC, all bands) with the refund.

    If anyone bought one because it was cheap, and aren't going to use it (with or without the $40 Voda starter). Shoot me a PM, and or I have put a wanted add on the classifieds.

    Cheers all

  • tunzafun001 on 24/10/2019 - 12:39

    I don't know why, but I didn't think to look for a blown fuse on the PCB. Anyone replaced/ repaired the fuse?

    Guess I'll start from the USB port and make my way towards the battery.

  • tunzafun001 on 25/10/2019 - 16:01

    Can anyone translate this video??

    I think they are showing the fuse and potential short locations?

    https://www.youtube.com/watch?v=8u1Pwutwedc

  • tunzafun001 on 30/11/2019 - 15:02
    +1

    Just to put some finality to this, I bought a Nokia USB charging board from Ali express for $1.50. Took all of 2 mins to replace, phone is back working.

    P.S. don't bother with Nokia warranty unless you live in Sydney (service centre location). Nokia will organise a courier to collect your phone, but expect you to be home all day on a week day…no chance…Ali express it is!

    • tunzafun001 on 06/01/2020 - 12:23

      Spoke too soon. The phone charges, but the USB transfer doesn't work!

      Not sure if the Ali express dongle is dodgey, or something else.

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