Hi guys, so I'm in a bit of a predicament. So 6 months ago, we submitted my partner's passport renewal, and we got her fingerprints done at the police station. We paid about $100 for fingerprints to be done. They sent these physical fingerprints to Canberra, and then these were sent to South Africa for processing. We made an enquiry the other day, and apparently the fingerprints were unclear, and the Consulate sent us the fingerprint forms again saying we need to do them again. Who should pay for the fingerprints to be done this time around? Should I just suck it up and pay the $100? Or should I ask for a reimbursement from the consulate? I'm pretty sure the police won't do it for free here. For reference, passport applications take 6-12 months here for South Africans living in Australia.
TLDR: We paid $100 for fingerprints for a passport application, and the Consulate wants us to do them again because they were unclear. Who should foot the bill for the next set for fingerprints? Me? The police? The South African Consulate?
Unfortunately, it’ll be you