The external rain downpipe (from the roof of the building) damaged my external air-conditioning unit located in the courtyard within my unit, to the point it has to be replaced. Strata has been trying to fix the downpipe leakage for 3 years to no avail.
Can I claim the replacement cost of the external air-conditioning unit on the Strata?
How has water damaged an external unit that is designed to be outside in the rain?