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[NSW] Factory Refurbished BOSE QuietComfort 35 II $249 @ Bose Store Sydney (Bondi Junction)

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In store you can buy Bose quiet comfort 35 II's that are factory refurbished by Bose and they still have a few quiet comfort 25's for $200, you cannot buy online, doesn't even show it as being an event online.

I would also like to note that the headphones are Australian refurbished so ear pads replaced, case replaced and it has a full warranty as if it was a brand new pair of headphones. I picked up a pair today and I can say that there are no indications that it was ever owned before, I am unsure when it actually ends but I think the store clerk said 4 days from now so act fast.

If you go to look for the store it is on the Coles side of the Westfield on the very top level near the Harvey Norman.

Related Stores

Bose Australia
Bose Australia

closed Comments

  • +5

    Refub in title. Might as well get new ones at this price.

    • Refurb goods with warranty can be as good as or better than new. I've yet to see QC53 IIs for under $300

      Top deal, well done OP

      To the negger - show some balls and point out what's wrong with my comment.

      • +7

        Not the person who negged but can you please shed some light on how is refurbished better than new (if you're not talking about the price aspect)

        • +4

          Depends on the company, technician and reason for the refurb (could be as minor as a cosmetic problem) but in some cases they will check all functions and have a second "expert" look at other parts - whereas with new you get the original ex-factory QC only. HiFi repairer told me years ago refurbs (with appropriate warranty) were often better than new for that very reason. You can't generalise but I have no hesitation in buying discounted refurbed electronics from reputable companies - my high-end Yamaha receiver is a refurb. Hope this clarifies.

          • @[Deactivated]: I think it having a warranty is a real winner, great post I own 25s but so over the cord and chewing batteries so this might get me over the line

          • +7

            @[Deactivated]: Really? I always thought refurb was just getting a damp cloth and giving it a wipe and if everything works alright, thats "refurbished" for you.

            • +3

              @mrvaluepack: Lol. Can't take that mind seriously!

            • @mrvaluepack: To you and your 7 amigos with love from Bose. Live and learn as they say in the classics.

              What is a Bose Factory Renewed product?
              Factory Renewed products are a great way to enjoy Bose performance at outstanding value. A Factory Renewed product is one that’s been returned to Bose, for any reason.

              It’s then thoroughly inspected, tested and serviced to meet strict Bose sound quality standards—the same as a new product. Appearance is closely examined; products occasionally have minor, nearly imperceptible blemishes. All Factory Renewed products have the same warranty as new products. And are available only from Bose. Quantities are limited.

              • +1

                @[Deactivated]: You do know a company can write whatever shit up they want so that consumers buy their stuff right?

                • +1

                  @mrvaluepack: @mrvaluepack No they can't, they cannot say anything about a product that would be false advertising or untrue, if you were able to prove that it was inferior quality to a brand-new one (given their description) then they could stand to lose up to 10 million, but for a company like Bose the cost to their stock and customer loyalty would be dramatic.

                  I think people need to reevaluate what company we are talking about here Bose doesn't care about costs, their entire business model relies upon superior quality, they compete with sennheiser a similar company that is known for going out of their way for customers, this in't apple who want to milk you for every dollar but shoving a new phone into the market every year with crappy components inside it for a premium price, these premium audio companies are entirely devoted to listening experience (in high end models like the QC 35's)

                • @mrvaluepack: Yes I know people write "shit" all the time, esp on Ozbargain. Unless you have evidence to the contrary I'll take their word for it over yours every day of the week. Your cynicism is apalling.

                  • @[Deactivated]: I have have worked for enough ASX & NYSE listed companies that manufacture "quality" products to know the amount of shortcuts each of them take to try and get the largest profit margin.

                    All of them having quality "statements" in place and QC/QA teams. The amount of shonky workmanship and times they let a QC slide is appalling. Unless an audit is coming up, then thats when they play by the book.

                    If Tristan thinks that companies dont care about costs he is kidding himself and he is either very naive or completely oblivious to how businesses work.

                    • @mrvaluepack: Pffttt. No company is perfect but they live and die on their products and service. Fact is that most good companies make good products with very low failure rates and returns. Returns cost time, money and reputation, as any business owner knows. Simple enough equation in this case - if you don't trust refurbed Bose products, don't buy them, but at the same time don't make sweeping statements about processes and companies you know sfa about.

          • +1

            @[Deactivated]: Oh right thanks for that information. Didn't know they did that much of a detailed check on refurbished units. This will significantly lower the likelihood of a faulty unit given there's 2 QC's being performed on the unit.

            • @profeeder55:

              This will significantly lower the likelihood of a faulty unit given there's 2 QC's being performed on the unit.

              Putting a bit too much faith in that first QC given it a refurb.

              Unless by first QC you mean the customer who returned it? :P

              • @Chandler: First QC is performed after manufacture, prior to sale.

                • @[Deactivated]: Sorry, my comment about the first QC was sarcasm?

                  I'm aware that the first QC is prior to sale. My comment was highlighting that the first QC failed as the device was faulty yet still sold (and thus returned by that customer).

                  • @Chandler: As someone wrote elsewhere, "refurbs" can be anything from a fault to a change of mind return. No doubt they each have a different checking regime prior to re-sale, depending on the "problem". If you expect every device from any company will be perfect you'll be sorely disappointed.

      • +2

        Was a price error but a decent amount of people got them for $200 and price was honoured.

    • -2

      I think you miss understand, in Australia when a product is classified as refurbished it is considered brand new, as in the manufacturer or retailer that refurbishes it must by law bring it back to a brand new condition, the only difference between a brand new one and a refurbished one in Australia is someone has opened to box before and returned it. Any faulty parts must be fixed to full working order and anything that can cause cross contamination like the padding of the ear pads must be replaced with brand new ones. Also new ones cost $50 more minimum if you buy online for basically the same product.

      • +4

        What law? There's nothing that defines refurbished products or anything you've mentioned above under the ACL. The only requirement is that sellers advise consumers that refurbished parts may be used when repairing goods.

        • Here is a link https://www.accc.gov.au/business/treating-customers-fairly/r…
          it basically says that products must be restored to a previous acceptable quality and I think we can safely assume with Bose doing to refurbishment that it will be like-new cause for a company like Bose they basically make money from their reputation of being superior quality and performance.

          • @Tristan3344: “Here is a link https://www.accc.gov.au/business/treating-customers-fairly/r…
            it basically says that products must be restored to a previous acceptable quality“

            It doesn’t say that at all. I suggest you read what it actually says.

            • @interfreak: "A refurbished good or part is likely to be considered as a used good/part that has been reconditioned or restored to an acceptable working order." In Bose's own statement they consider acceptable working order being like new, I would like the quote a post from above which is an official Bose statement.

              What is a Bose Factory Renewed product?
              Factory Renewed products are a great way to enjoy Bose performance at outstanding value. A Factory Renewed product is one that’s been returned to Bose, for any reason.

              It’s then thoroughly inspected, tested and serviced to meet strict Bose sound quality standards—the same as a new product. Appearance is closely examined; products occasionally have minor, nearly imperceptible blemishes. All Factory Renewed products have the same warranty as new products. And are available only from Bose. Quantities are limited.

              • @Tristan3344: Yes, that’s the definition of a refurbished part.

                There’s still nothing in the ACL, or any Australian law, that states that the manufacturer or retailer that refurbishes an item must by law bring it back to a brand new condition.

                • @interfreak: No, but there is a law about false advertisement and they have said it is basically a new product, so that must be the case or its illegal and a company like Bose has a lot riding on their word and customer trust

                  • @Tristan3344: Well, of course they can’t misrepresent the product.

                    But that’s not what you originally stated.

      • +1

        [citation needed]

  • Someone take pics?

    • I can take pictures and upload them online if you really want me to

  • +1

    HN selling QC25 new for $155…

    https://www.ozbargain.com.au/node/473121

    • -5

      I was just mentioning it as an option, cause at least Bose probably wouldn't screw you over on warranty

      • +1

        Thats silly, they would be sent to bose if they're under warranty anyway..

      • +6

        In most cases consumer law obligations exceed warranty, so it's the retailer responsibility to fix\replace.
        You can agree to deal with the manufacturer and make a warranty claim (often easier), but it doesn't give the retailer a get out of jail card if you ever have issues with the manufacturer.

        • When I said screw you over what I was meaning was the there probably wouldn't be an issue with filing a complaint, it would be faster and easier then dealing with a retailer or dealing with Bose through a retailer, which would require proving its your purchase and then maybe them getting an invoice from the retailer for evidence, proof of ID etc etc, I have dealt with a manufacturer through Harvey Norman before cause they were absolutely terrible when it came to dealing with the fault in the product, so I thought screw this I'm going to the manufacturer so I don't have to deal with that headache but even then Harvey Norman was basically making it impossible to prove that I bought the product cause my receipt became not logged in their system when I tried to first get the replacement done so I had to go in-store to sort that out blablablablabalbalabl, basically what I'm saying is it might not be a giant pain in the ass being able to deal with the manufacturer directly with no middle man to screw you over with their own incompetence.

    • I want to get on the Bose QC25s bandwagon, but I can't buy from Harvey Norman. Is there anywhere else close to this price?

      • To my knowledge there is basically nowhere at the moment that even sells 25's in Australia besides Harvey Norman and the Bose store at bondi junction. I wanted the 25's as well but the 35's are better in the way of better noise cancellation (if only minimally) and better battery life as well as having a rechargeable battery, the 25's need a full battery swap and the 35's come with google assistant so I went with that considering it was only $50 more. I was only until coming home and posting this that I noticed Harvey Norman is selling the 25's at $150

        • Rechargeable battery will, eventually, die and Bose will not replace the battery. The user can get third party kits if they are willing to dismantle the headphones.

        • Owned the 35 and kept the 25. NC same

    • They are also wired non-Apple fwiw

  • Dow we know if they have new battery as well?

    • I don't know but when I opened it this afternoon it was 100%

  • +7

    I have purchased "factory refurbished" items from Sony, Apple, HP, DJI, and in all cases, they looked like new, functioned like new at near second hand prices. I did not have to return them (no issues). Way to go if you want new-ish with warranty but on a budget.

  • +1

    Wonder what's the market value on a refurbished QC35 and if it's a good deal here..

    • +1

      I have had a look online people are selling them for over $250 second hand, soooo I would say that the refurbished ones are the best value at the moment on the market, that's why I posted it here and bought them cause looking online you won't get anything this price with a manufacture's warranty or any warranty

    • +1

      I managed to sell my Bose for $350 after getting the Sony mx3s for $270 last year!!

  • Great price no brainer if you live nearby, direct from Bose same as refurb direct from Apple. Good find OP.

    • Ehhhhhhhhhh no, unlike apple I am fairly sure Bose actually deals with the repairs themselves, apple contracts out all their repairs to third party repairers with apple licenses. Also apple is known and their partner companies are known for cutting corners and being cheap, it isn't as big of a problem here because apple is legally required to repair or refurbish them to a certain level before they can be sold again but in america and other places there are big problems when it comes to how long the repair lasts for or if it even works when you receive it.

        • Lol. "Touchy". Your reason for negging is puerile, but more to the point it's invalid. "Take a mud bath" perhaps?

          • @[Deactivated]: Couldn’t help yourself eh, bored lol

            • @[Deactivated]: If nothing else, learn the rules re negging deals.

              • @[Deactivated]: If you actually read my comments instead of just jumping the gun I thanked the op for the deal, was only when they became a smart arse i negged it, turns out the op is a tool.

                • +1

                  @[Deactivated]: I read it and saw that you praised him, you should have left it at that. Good to see that the neg has gone.

        • I don't think you have done any homework at all, apple is a terrible company to its customers and its employees suicide in the sweatshops in china became such a major issue that they installed suicide nets, I think that says everything you need to know but if you would do an research at all you would find out the apple cheap's out on almost all their labor and materials, just think back to 2014 when they decided to save money on the aluminium by putting more zinc in it even though they knew it would be 54% more likely to bend over time, they decided to save 1 cent per device then make a device that lasts slightly longer

          • @Tristan3344: Well as a customer I have had nothing but A1 service if needed. People top themselves for all sorts of reasons. Would be no different at Samsung.

      • I think all of Apple's shit is sent back to China for refurb. Its too pricey to repair or refurbish anything here.

        • All of apples stuff for repair in the US is done in the US there have been investigations into the working conditions there, go research it. But I am unsure about the Australian stuff, all I know is apple does professionally bad jobs of repair all the time

            • @[Deactivated]: @bashster33 go watch any of these videos, you get an experienced repair technician show you how and why apple products break or have faults and why most of those are't user faults but problems with apples design and parts
              https://www.youtube.com/user/rossmanngroup/videos

              and here is the video on the working conditions etc
              https://www.youtube.com/watch?v=0tywN7-0dIA&t=1819s

              • +1

                @Tristan3344: BS, have never had a faulty iPhone or iPad and have had them all and neither do 99.9% of people.

                • @[Deactivated]: Search up online if you want but their products have a lot faults especially outside of 2 years which conveniently is there apple care duration. Don't take my word for it go watch a video or do some basic research

                  • +1

                    @Tristan3344: Haha, conspiracy theorist! I had a iMac screen replaced was 4 years old by Apple, that blows that theory.
                    No need to have the last say I’m out.

  • I believe the new black QC35 are 299 in Bose store (only Black color).

    • They are $350 in-store, well that's what the store clerk told me and the refurbished ones I believe from looking that the ones that they had were only the black version, I think they only had about 12 refurbished units left but it is a very much not busy store, it almost certainly runs at a lose but its in a prime location (bondi) so Bose will never get rid of it

  • +1

    Would stores in other states also have refurbished ones for sale?

    • +1

      I am unsure but you can always call up the store and ask, remember Bose official store is what this deal refers to but act fast cause the deal ends as stock goes or as the time period ends

    • They had a specials sale at Canberra today. Just bought the lastone in Canberra Outlet Centre.

  • +1

    Update: Bondi stock all out. Salesperson said their refurbed stock is usually unwanted gifts that have been opened and returned, FYI.
    Called Parramatta store and they have stock but reckon the $250 promo ended yesterday. So their refurbed stock is back up to $329.
    Miranda store didn't answer phone.

  • wish this was in Melbourne…

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