Hi guys,
I recently just bought a 3D printing pen shipped by Aus Post from Heidelberg West to Melbourne and the tracking clearly says expected on the 17th which is today and it hasn’t even been transit from Heidelberg to Port Melbourne yet.
Just wondering if anyone has had this experience before.
I bought one from Heidelberg East.
Heidelberg East is fine. It's the creek at Heidelberg West that causes all the problems.
lol
AusPost has definitely gotten a lot worse than they used to be over the past few years. I'd guess your experience is pretty common.
I have no faith in their delivery times.
Once upon a time, I was at least confident that, even if their normal post isn't that reliable, I still had Express Post.
Now I can't even rely on Express Post within the same city. About 50% of my Express Post don't arrive on time. And they compensate you with another Express Post envelope that probably won't arrive on time anyway!
Don't get me started on the packages that get taken back to the post office because "no-one was home".
I have quite a few colourful words to describe their service, but there are children who use this forum.
Has it been collected from the seller yet? Being a pen it may be posted regular mail and they have not posted it yet?
It has according to Aus Post tracking,
Also it says will be delivered today
Was sent by Parcel Post
https://auspost.com.au/mypost/track/#/details/Fdw5011942
It's probably been "carded" (in other words the contractor drove through the area) and dropped off at the local PO.
It wouldn’t have been carded because the delivery address was an office
Furthermore the tracking hasn’t even said it has been loaded into the postie truck
It wouldn’t have been carded because the delivery address was an office
You poor, naive and innocent child!
They outsource the deliveries to private companies, which do not care about quality service and they can't be held legally liable for any mistakes.
Last year, it once took AusPost 2 weeks to deliver a package from Wollongong to Sydney. No apologies, except that "provided delivery times are an estimate only."
I can beat that. Six weeks from Parramatta to Sydney CBD thanks to a redirect that resulted in the sorting machines constantly reading the wrong barcode …
@Cheeper: The old barcode wasn't peeled off once the redirect address was attached to the parcel, so it kept bouncing between Villawood (my local distribution hub) and Chullora until it randomly appeared in my Parcel Locker at Woolies one day, six weeks after it was sent. Myer gave up on the parcel being delivered after about four weeks
Where's the "on time" option?
I usually order stuff from China, +7 days late is fine with me.
I’ve had things from brisbane city to wynnum take over a week before. I’d give it another 3 months then I’d be concerned
traffic over storey bridge can be bad lol
Can you put 1-2 days early?
My experience with Aust post has been pretty good, we mainly use the parcel post lockers now days. You can track the parcel and they send an sms to say it is in the locker and another SMS to say it has been picked up. We’ve had a couple of late ones but not that often. With some of the courier companies if they can’t deliver you have to go to their depot which might be miles away.
Never bought a 3d printing pen from Heidelberg West.