Cheap OzBargain Holidays Got Me on Customs/Quarantine’s Radar

Thanks to an understanding boss (LSL, LWOP), holidays, public holidays and especially Ozbargain deals I no longer plan a trip based on a destination and basically see something cheap posted on ozbargain and make it work.

I love all the travelling and am finding myself overseas at least four times a year for relatively short stays, usually a week or under and 3/4 in SE Asia due to the price/short travel time.

Some trips are with my young family (wife and two kids). Others just wife and I. Others are with friends or solo.

With good comes the bad, right. So it looks like I’m on customs/quarantine‘s radar. The last three times I’ve come back from OS I’ve passed through the smart gates and there has been a customs/quarantine officer who has coincidently asked me how I’m going when I check the monitor for my checkin luggage pickup gate number thingy. He asks to see my ticket, makes a mark on it and then says bye. After collecting my luggage I head to the ‘nothing to declare’ exit and he is waiting for me. Asks me to come into the inspection area and grills me with questions, asks me if I read and signed my arrival card, packed my luggage and goes through my luggage, scans it, looks for hidden compartments, asks me to unlock my phone and goes through it, etc.

The whole process usually takes the best part of 45 minutes. Involves one or two officers and is not the most pleasant experience.

I understand they’re doing their job, but clearly this isn’t random. I asked why they chose me and he said this time it’s because I have new luggage (Ozbargain deal on American Tourist bags represent), one way ticket (wasn’t, was a Skyscanner fare with Jetstar over and virgin back), returning from SE Asia (Bali), that I had been checked before and that ‘the system’ also tells them.

The guy also suggested that they were looking for drugs.

For context I’m in my late 30s, have a good full time public sector job, don’t have a criminal record or ever been charged and have never been caught or even tried bringing anything unlawful into Australia or anywhere else. I’m Caucasian and don’t think I look particularly ‘dodgy’. I’ve probably been overseas 30 times and this has happened only on the last three.

Is anyone else having these experiences? Does anyone have any insight into what is going on or why I’m being targeted? Is this just part of my life now moving forward as an international holidayer/traveller who is a sucker for an ozbargain travel deal?

Btw yes I know I’m fortunate and I should ‘suck it up’ etc etc but just curious as to why and what’s going on?

I’m off to NZ tomorrow for a week, so will be interesting if it’s 4/4 on the return.

FWIW I’m not doing anything dodgy. If I was I wouldn’t bring attention to myself on a public forum!

Btw for some reason I’m now a Jim and the poll question is also a response 😭

Poll Options

  • 251
    Do u get regularly targeted?
  • 17
    Yes
  • 116
    No

Comments

          • +3

            @lostn: Border Force are paid by the hour, not by the phone. They've got all day to waste your time.

            • +1

              @brad1-8tsi:

              Border Force are paid by the hour, not by the phone. They've got all day to waste your time.

              So if I miss my flight and then miss my connecting flight and then miss the business meeting because these fools made me wait for them to transfer 1TB of data, I'm out of luck?

              Does the airline compensate me or does Border Force pay? Or do neither, and I'm SOL?

              • +1

                @lostn: Neither would care.

                I reckon the more you told the Border Force folk you were in a hurry, the slower they would go.

                Airline would say you need to leave more time between connections.

                I missed my last connecting flight because the plane was running late. Airlines response: We can get you on tomorrows flight for $100.

                • @brad1-8tsi:

                  Airline would say you need to leave more time between connections.

                  You don't get to choose how much time between connections. You pick an origin, and a destination, then you get a list of flights that include stopovers. If the booking site thinks that is adequate time, who are you to question them? YOu can't book every flight on the assumption that the airport will take your phone and comb through 1TB of data.

          • +1

            @lostn: Yes a 1TB phone would take ages.

            So you get to sit there and twiddle your thumbs for an hour while the government essentially takes a copy of your entire personal life - to use against you :)

            • +1

              @trapper: Pretty sure they're just looking for pics of your gf to fap to.

    • +2

      Make sure you have at least 10,000 photos, and put all the boring or disgusting ones in the front and back of the pile.

      • This will just prolong your own suffering, those dimwits will just get paid overtime if they go over their alloted hours.

    • They’re legally allowed to take the device out of your sight, look through the device and copy whatever they like. I believe they are also allowed to install third party software.

      If you refuse, they can confiscate the device AND there was talk about a 5-10year jail term in relation to new legislation that was on the table last year.

      • +1

        They’re legally allowed to take the device out of your sight, look through the device and copy whatever they like.

        Correct.

        believe they are also allowed to install third party software.

        Incorrect.

        If you refuse, they can confiscate the device

        Correct

        5-10year jail term in relation to new legislation that was on the table last year.

        You can refuse to unlock or give the password to Customs safely. However expect them to confiscate the phone.

        Customs can then obtain a Court order if they wish. It's only if you refuse the Court that you risk jail.

    • +1

      Even the Police would not have the power to do this without a warrant. Crazy.

  • +8

    Considering ypu are back in Australia when this happens, I would tell them no way you can have my phone & to get Peter Dutton on the phone

  • +5

    You got flagged because you're a white dude traveling to south east asia alone. They were looking for CP on your phone.

    That's my guess anyway

    • +1

      Maybe. I’m thinking drugs given their interest in poking and prodding my bag. The plane was 90% white people and lots of them dudes travelling solo. But I guess since I travel more than usual.

      I have kids and work in education, so I’m all for taking down pedos. But it would be nice if they get the hint soon, if it is that, that they’re barking up the wrong tree.

      • +19

        So you admit that you like children.

  • +7

    FWIW it is not Quarantine who is targeting you, it is Border Force.

  • +18

    Anonymous tip off to Customs, returning Caucasian Australian, late 30s, from NZ, 4/4. Got it.

    • +5

      Don't forget to mention the luggage description

      • 😂😂

    • +1

      Haha oh mannn

  • Maybe you'd accidentally came across someone else's white powders and their doggos flagged you.

  • +12

    Good problem to have. I’d personally fill up a sandwich bag with plain flour and mark the bag as “weighed”. Get the customs staff working for their low salaries

    • +6

      Haha that’s actually funny and a good way to cause me a lot more trouble haha

  • +1

    i get hassled a lot because my "smart chip" passport doesnt work at the express line so i always get to line up twice. lucky me!
    customs told me first that my passport was faulty and gave me a letter to send it in for replacement
    then next time i was going thru (hadn't done that yet) they told me it was because they were looking for someone with a similar name to me so it will never work in express until they get him.
    (profanity) that. why penalise me for having a (profanity) similar name to some goon?
    (profanity) retards…

    • +1

      I’m beginning to feel the same way about them. You should google your name and see who comes up…

    • Do you have a common name?

      It would suck if you were Vietnamese since it seems more than 50% of them are related (well not really) and first names are also short on diversity.

      • +6

        Downvote me if you want. But if Thanh Nguyen joins this watch list, suddenly millions of people are going to be held up in airports.

        • +1

          Oh you know Thanh too? He's so popular…

          • @Never Pay RRP: I know no less than 5 Thanh Trans, some of them male some of them female.

            If a Thanh Tran gets in trouble, that's going to piss off a lot of people.

    • Oliver twist got my wallet years ago and good to see still looking for him

  • +1

    Im guessing because of all the short stays. A drug smuggler don't need weeks to pick up drugs and bring them back.

    • +1

      Yeah u could be right. That bit makes sense. They said the new bags were a thing so yeah, prob looking for drugs. Not sure why someone would stick drugs in their luggage when u could just post it but I guess they know what they’re doing…

      • +1

        I remember watching that Airport customs TV show, customs did a swatch of the luggage and it came up positive for trace analysis. However, they couldn't find/see anything in the pockets, zips etc. They ended up cutting the insides of the luggage and turns out drugs were actually hidden so well inside.
        My guess is that, once the luggage carrying hidden drugs gets to a safe place, the druggies just tear/cut the luggage apart. They're not going to carefully un-sew the seams, the cost of a new luggage is nothing compared to the money they'll make. Now that the luggage is torn and useless, they buy a new one.

        Did you use the same luggage when departing and returning to Australia?

        • Oh man that’s so smart. I never thought of that. Yeah they would just smash open the bag hence the fresh bag. Same bags depart/land.

          Think it’s time to tie new luggage behind car and drive around the block a few times.

          That said I was chosen previously with old bags 😭

          • @Bellpop: Your luggage is the least of your worries. Wait till they do a body cavity search…..

          • @Bellpop: How do they know the luggage is new or old? Is it based on physical inspection?

      • +1

        They do both. Drug mules are recruited because they can chaperone the package and if they're clever, avoid inspections entirely.

        Most drugs will come into the country via mail. Everything gets X-rayed, but it's maybe a 1-2s glance on a conveyor belt. For most packages, that's all the inspection they'll ever get, so plenty slip through. Only those coming directly from 'high risk' countries like China also get a sniffer dog on the belt. These days, you can buy heat and vacuum sealers good enough to trick a dog, so long as you prevent outer contamination. Or you can divert a packet to a country that isn't as strict on quarantine as Australia, but we also deem 'low risk' enough to skip a sniffer dog, like most Pacific Islands.

        • +3

          How do you know all that?

          • @idonotknowwhy: I've spent time in quarantine at Tullamarine. It's impossible to put a number of what percentage of packages slip by, since we don't know how many were sent, but it's definitely the majority. After all, the drugs have to come from somewhere.

  • +1

    I have watched hours and hours of some 'Aus Airport' show in the UK with hundreds of cases of people getting caught bringing things in they shouldn't have/should have declared etc.

    I have been into Sydney Airport 5 times now and never once saw anyone ever get questioned. In fact there's barely any customs agents around at all, always empty. The last 2 times, I brought back goods which I specifically ticked on the declaration card and specifically walked through customs declaration for them to grab the card and just wave me through. No one even asked what it is or to see what I'm carrying or anything.

    I'm beginning to think those shows are fake 'reality' made. Or it's all super random and anecdotal.

    • -1

      Mother in laws brought back stuff I'm pretty sure would get her on an episode of Border Security but she goes through no problem.

    • +1

      Depends on your flight time and origin. I've flown in and out of Sydney international dozens of times and seen people getting diverted to the sniffer dog line. You're probably taking flights that are deemed low risk, combined with low staffing. Quarantine will never catch 100% of contraband, they simply pick their battles. If you come in from Vietnam during an arvo that coincides with other incoming SEA flights, you can bet they'll be around to greet you.

    • +3

      What the shows are doing is only showing the positives. The vast majority of travelers will get by with no incidences, and they don't show these because there's nothing interesting to see. You are getting the impression that everyone who passes through is dodgy because you're only seeing the dodgy ones who got caught and not everyone else who is law abiding.

    • I've seen the sign up saying "currently filming Border Patrol in this area" (or something like that) before…didn't see the camera though…

      • +2

        Once I got flagged and told to go to aisle Z or whatever. It was way way off to one side away from the main aisles. Next to it was a bored woman and cameraman with a microphone boom.

        Lesson learnt that day: You can no longer bring in bakkwa. In hindsight I should have sat there and ate it all there and then, that would have made for good TV viewing.

        • that's yummy stuff. But you can buy it locally. How much were you paying per piece where you imported it?

  • "I love all the travelling and am finding myself overseas at least four times a year for relatively short stays, usually a week or under and 3/4 in SE Asia due to the price/short travel time."

    "basically see something cheap posted on ozbargain and make it work."

    It's more less this. Solo, short stays, "spur of the moment" destinations/bookings, SE Asia

    • +1

      Yeah I guess so. It’s not going to deter me from travelling. Travelling is a great circuit breaker but yeah, I guess I’m on some list now. Oh well.

      • I'm the same as you Bellpop in that I am constantly traveling in an out of the country to South East asia including one way trips as I rarely know How long i am going to stay away for but not once have I ever been pulled aside or interrigated. I travel with a lot of medicine and I've never even been asked what its for. I am talking 50 plus trips in the last decade, many of them solo trips, in fact the last 4 have been solo.

        • Yeah I think as i mentioned earlier it may have started when I was a bit rude to one of the customs workers…

          In my defence I’d had a sleeping tablet that hadn’t worked, was groggy, overnight flight with no sleep, she started yelling at me and I told her to settle down.

          What a regret 😔

          • @Bellpop: This sounds a lot like why you may be flagged… If a customs worker is yelling at you you're doing something pretty bad.

            As usual people leave out some pretty big flags for why they may be getting picked up for stuff.

          • -1

            @Bellpop: I have the same travel patterns as you but never been flagged. Sounds like it was your obnoxious behaviour to someone in a position of authority which is to blame. You've been dealt with lightly because if I was that customs officer I'd flag your file with 'invasive cavity search required' every time you fly in or out.

            • @Icecold5000: How silly.

              While Customs don't need a reason to search your bags or devices, they certainly do need a reason to search your "cavities".

              • @jackspratt: Right. Which are multiple short term trips to regions which are known as high risk.

                • @Icecold5000: Which is a decision to be made by a judge, being satisfied there are reasonable grounds to do so.

  • +1

    I've spent some time on the quarantine side at Tullamarine (not security), and they definitely profile based on certain 'higher risk' factors, cross-referencing age, sex, destination, etc. It's why lots of little old ladies flying in from Vietnam and Thailand get flagged for the sniffer dog and random inspection.

    As long as you're not actually breaking any rules, it's just an inconvenience.

    • Yeah, seems like the case. As some dude mention above, hopefully after a while they realise I’m ok and back off.

      They obviously get the heads up as I’m coming off the plane because they’re ready after the smart gate

      • Yeah, seems like the case. As some dude mention above, hopefully after a while they realise I’m ok and back off.

        They probably won't. The system won't eventually ease off just because you're clean, and the process is entirely automated, so officers have no choice either. So long as you fit the profile, they'll continue to pull you aside, unless there's someone on your flight whose profile is deemed even higher risk, so they'll prioritise him.

  • -1

    isnt it obvious probably just because you travel a lot and to asian destinations etc?

    • I don’t think this is the problem. I filled a passport once with Indonesian visa stamps travelling over to bali once every fortnight for 3 years. Never had any issues with customs/immigration on either end.

  • I must be lucky then. I’ve had about 6 work trips each year to SE Asia over the past 5 years. Often 1-3 days hopping between countries like Laos, Indonesia, Malaysia, Thailand, Vietnam etc. I do wonder what they think of my travel as I’m sure it closely resembles that of a drug mule.

    In 30 or so entries into Australia I’ve only opened my suitcase once, that was when I had dried plant material which I’d declared. I always make sure I follow the entry requirements strictly. It would be a huge pain in the arse if I was ever flagged for anything.

    I have an APEC card, maybe that helps avoid drug mule scrutiny.

    • +1

      Might need to get a counterfeit APEC card made up in Khao San Rd haha

      • +1

        You’d be designated “all cavities”. They probably wouldn’t even warm their finger up if you tried something like that.

        I never actually use the APEC card on re-entry to Australia, no point with the auto gates. But it would be linked to my passport in the Border Force databases. Your fake one, not so much.

        Anyway, this is just speculation. An APEC card my have no bearing on your risk profile. Who knows what else they use as data sources.

        • Haha yeah despite what the dude selling it to me would say

  • +2

    The whole process usually takes the best part of 45 minutes. Involves one or two officers and is not the most pleasant experience.

    If these holdups cause you to miss your flight, will the airport pay compensation and book you on the next flight and accomodations if necessary? Or are you just out of luck?

    • It’s only on return, so no missed flights

      • That means the country you are visiting cannot hassle you for the same reasons then?

        • Never been hassled anywhere else. Oh aside from some visa thing in China but that’s pretty common.

      • +1

        You should fly into a different aussie airport next time to see if you cop the same treatment. Then you'll know conclusively that you're on a list.

        • +1

          I actually thought of trying this. I hate stopovers but considering the searches and questions take the best part of an hour it’s not such a bad idea. I’ll report back on my next trip. Well I’m actually in NZ now and fly direct back into Syd. But on the one after this.

        • wouldn't you still need to get back to your nearest airport to get home though?

          • @lostn: Domestic though, right. Without customs/quarantine.

  • +4

    I worked in Manila for 18 months, Thailand 6 months and Singapore for the last 18 months. I fly from sydney every month to these locations and in between on every weekend im flying from SG to Manila or thailand. My passport has 4 pages left from a 2017 issue date and i only travel with a backpack and i have strolled though customs every single time. What im trying to say its not the flights which is flagging you, its probably your face.

    • 😂😂😂 Thankyou 😂😂😂

  • -1

    Confirmation bias.

    Everybody thinks “I am always the target of a bomb check”
    Yet, if you were to record everytime you flew, you would soon realise, “oh it’s not as often as I thought”

    • Hmmm I don’t think this is the case

  • Should have known this from watching the movie yes man.

    • 😂😂

  • I think something else must have triggered you being added to a list or put on their "radar." I travel to SE Asia 6+ times a year, always for a week or less, and have only been stopped once in the past three years — it seemed to be a random stop; although they did mark my card and I had to go through a secondary assessment where they searched my bags. In retrospect it was probably because I was returning from a 4 day trip in Bangkok alone, and when asked what I had been doing there I was very abrupt in my responses, like "Not much, just a little shopping." and "Not really" to "Did you visit any tourist sights?"

    I'm 26, white male, usually book one way flights in both Y and J. Based on my stats, frequency of travel, and time spent in SE Asia I would expect to be stopped more often for a drug search.

    • Yeah, my first one was triggered like this. I had a sleeping pill on the flight back. Was groggy at the smart gate. Some rude customs lady who was like aunt Lidia from The Handmaid’s Tale barked at me to put my mobile away. I said ‘settle down mate’ (not smart, but I was groggy, tired and sore after a long flight. Then that’s where the customs guy was waiting to ask how my flight was, if I wanted help finding my luggage and then fatefully marking my arrival card with the mysterious marking.

      I guess Aunt Lidia is having the last laugh 😔

      • what does the marking look like?

        • Just pen on one side marked with looked like an A in a circle. Then perhaps his initials on the other side.

      • The marking is a code, to tell the next officer further along whether you should be inspected (and the level of inspection), or allowed to pass straight through.

      • +1

        Some rude customs lady who was like aunt Lidia from The Handmaid’s Tale barked at me to put my mobile away. I said ‘settle down mate’

        And you are still wondering why you are being targeted?

  • +6

    I never take my primary phone with me overseas. (originally due to theft concerns in SE asia).

    Just use a few year old smartphone and grab a local sim when I arrive.

    Have apps required to contact home and grab/uber/maps/translate for the country i'm in.

    This thread however gives me a better reason.

    • I wonder if they made a copy of my iphone and if so if they can access it. It’s running the latest iOS software updates so I’m thinking not, if they can they gonna see some spicy memes from the boys.

      • +2

        You say your phone was unlocked and taken away into another room? - it was almost certainly cloned.

        • Hmm I wonder what to do now or is there is anything to do like find my iphone app and click erase?

          • @Bellpop: Well they have a snapshot of all your data, there is nothing you can do to erase it. What you should do is change any passwords etc

            • @trapper: do they require you to unlock every app that requires a password like Samsung Pay? When they clone it, do these things remain unlocked?

              The next time I travel, I'm going to clone all of my photos to fill them up with repeats so that they have to go through 1TB of photos if they want to snoop around.

              I'm going to make sure there are plenty of disgusting ones also like poop and vomit photos.

              • +3

                @lostn: As I understand it just the device needs to be unlocked.

                Also it's not that they are necessarily going to search through all your stuff in great detail right then and there, more likely run some automated scans on it and then file it away for a rainy day.

                Then one day a few decades from now when you step out of line… well now the govt can dig through in much greater detail to find something, anything to nail you for. Maybe your poop videos are illegal in some way, who knows :)

                • @trapper: If they find a USB stick in your luggage, will they take that and clone it too?

                  I always have one with me. Now I'm really worried. This is a massive invasion of privacy, and they are not even required to justify why they need to get into your stuff by presenting any evidence.

                  If it happened anywhere else it would require a court order for you to give up your private contents. A cop can't even search your car without your permission. But the airport has cart blanche.

                  • @lostn:

                    they find a USB stick in your luggage, will they take that and clone it too?

                    Yes they can.

                    If it happened anywhere else it would require a court order for you to give up your private contents

                    Encrypt it. Then they need a Court order to get the password from you.

              • @lostn: 😂😂😂

    • I wonder if they made a copy of my iphone and if so if they can access it. It’s running the latest iOS software updates so I’m thinking not, if they can they gonna see some spicy memes from the boys.

    • +1

      I bring both my phones but if I get stopped I will give them the older phone.

      I can't leave my current phone at home because it's inevitably going to have a better camera for taking photos than the old phone. But I will try to do as much as possible on the old phone so that if someone steals it I didn't lose my main.

      This thread has given me a good reason to hold onto old phones though instead of handing them down.

Login or Join to leave a comment