Scoopon hello,
Hoping that you frequent this forum on a regular basis I would like someone from your support team
to look at my case as I am not getting anywhere with the woman from "customer service".
I won't go into any detail here yet as I am sure that someone in your group after reading my case
will see that I have genuine claim for a refund.
I look forward to a reply.
Ticket ID: JIF-450939
Maybe the Scoopon rep can help me too. I have been getting nowhere with a refund issue and now they do not return my emails. I won't go into details here but it involved an over-subscribed restaurant that had no vacancies. Ref #RRA 205232.
Hi TytRs,
We've asked the Support Team Leader to send an email through to you with more information as soon as possible.
Kind Regards,
Team Scoopon.
all sorted now after many emails explaining my case over and over again
I would have loved to have gotten the "steamy" details.
Why do members have to post here in frustration, to actually get some service?
I can tell you, there are literally thousands of people reading these threads, and vowing (like me) to NEVER use a service like Scoopon…
In the future I'm only going to purchase these deals from a company that has a contact phone number.
That way you can speak to someone about your situation if it goes wrong!!!
should be a law against companies that can operated in what I call a faceless environment
with no contact details apart from ONE email address, they obviously are expecting customer backlash in advance!
Hi steamy68,
We have asked our Support Team Leader to review your email and get back to you as quickly as possible.
Kind Regards,
Team Scoopon.