• long running

eSim for iPhone XS/XS Max/XR in Australia $0 for Post-Paid Customers in-Store Only @ Optus

460

read about the news on March 2019, haven’t tried it until talked on Live Chat, some staff still insist it is for Apple Watch only. Fact: as a post-paid customer with latest iPhone (Xs/Xs Max/Xr) you can go in Optus stores to ask for QR card, they can help you set up :). Gaming changing for dual sim users :), no more 2 phones 2 hands lol

From Optus website:

eSIM is available to existing, new or recontracting Postpaid Mobile customers with an iPhone XS, XS Max and XR, running iOS 12.2 or later.

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Comments

  • Can I activate an eSIM and still use my original SIM (a la the old days of the $5 data sharing sim - of which i still have 3)?

    • No.

    • as soon as u activated eSIM, physical one becomes deactivated aka SOS :)

      • Chatted to someone in Optus chat and they said you could still use your physical sim card in another phone, she probably misunderstood my question…

  • I went to one of their store and they were very friendly they said I can have an eSIM for my post paid account. I used my my XS Max overseas and the eSIM worked in various countries. Even in countries where eSIMs aren't sold.

  • +18

    Free eSim

    Wow, they're so generous to give away something that costs them literally nothing (not even the plastic of a physical SIM card).

    • Ha ha..

    • +2

      Probably not entirely free. I'm sure Optus has to buy the software/license to use eSim.

    • +3

      given the recent changes from Telstra and Voda’s plans, you should like Optus for listening to their customers. sure ut is not physical item/change but surely brings lot of convenience to people who need dual sim works on their iPhones, that’s sth money cannot buy (you can try this with Telstra and Voda now)

  • +1

    It's been available for a few months now.

    As a prepaid customer, you can still convert to eSIM. I asked for a spare QR code on Whirlpool that another member had and was able to convert it.

    I recently changed to postpaid and they just switched over the account overnight on the eSIM.

    • Oh, How can I get eSim as a prepaid customer? Thanks.

  • i think even pixel has a e-sim.

    • +2

      Wouldn't work. Only working on Google's own Project-Fi network or some app based carriers (Flexiroam). I tried on mine before I sold it off. Nice phone but very limited in network connectivity. Besides its not a dual sim phone, it comes with one IMEI only.

      • +1

        It working on pixel 3a. Other people on whirlpool has got it working.

        • Edit: including me, just activated this morning using optus esim kit.

  • +2

    This is pretty old news, I've had e-sim on my XR for a few months now. Can confirm it works pretty well.

    • Can you still use your old sim card in another phone?

      • +1

        No, the process of moving from normal SIM to e-SIM is exactly like porting from one provider to another - keep using the SIM until a few hours pass and you get a text saying it's been transferred, then remove the physical SIM and the e-SIM will be active, can then put in another SIM if you want.

  • +4

    Thank you op. I thought eSim in Australia was still far far away but I learned this from your post.

    • +3

      welcome, some said it is old news which Im aware of because I read that news back then too, but it might help others hence the post.

    • +1

      It's still in a galaxy far far away cause the operators would prefer to keep their heads in the sand than actually offering something that enhances the user experience.

  • Is this usable on S8+?

    • Well S8 doesn't even have eSim support, so no.

      Even if it did, this offer is strictly for XR, XS and XS Max anyway.

      • Thanks mate. Thought I'd check as someone above mentioned offer worked for Pixel.

  • Tried mine yesterday, can confirm that postpaid mobile broadband works as well

  • eSIM will be game-changing for using your phone internationally. Being able to rapidly switch providers is the other benefit I'm hoping for in the future.

  • +2

    Ok I'm bit confused, say you have already got a physical Sim, what are the benefits converting to an Esim? Somebody enlighten me please

    • when you have more than one sim, one for work and one for personal for example, the only way to have dual sim working at a same time on new iPhones is 1 as eSIM and 1 as physical (except Hong Kong/China stock which support 2 sims on the sim tray). also, very handy with traveling to countries where eSIMs are supported too, you can store up to 6 sim numbers on your phone I think, then just switch sims without rejecting the sim tray

    • +2

      You can convert to an eSim and use other providers physical sim for things like data for example. Or even use local telecom providers while overseas (along with your eSim being active at the same time)

    • Does it allow 2 sims to be active at the same time??? How does it know which one to prioritise?

  • +1

    The guy in the Optus shop last week told me it was $5/month extra.

    The. Again, I seemed to know more about the Optus plans than him.

    • +2

      Trying to Fob you off with some BS. Some of their stores on the outer suburb have shit customer service.

  • Does the iphone allow you to designate LTE internet to only one sim?

    • +1

      The iPhone lets you choose which sim to use for mobile data, as well as letting you choose to either; enable 4G for voice & data, data only, or disable 4G for each sim.
      FWIW I had coverage dropout issues when allowing both sims to use 4G so had to turn off 4G on one sim to solve that.

  • Just went to online chat and was told to go to a physical store. That’s troublesome.

    • +2

      Yes, you have to because you need to scan a QR code which they have at physical stores. Ported mine over a few months ago.

  • +2

    Fact: all iPhone 2019 range can have 1 physical and 5 e-Sim. However, only 1 eSim can be used at the same time.

    • Can confirm this

    • I actually had no idea that that was the case. Cool

  • I guess this is not good for the $50 plan with 4GB roaming while overseas (not every country supports eSim)?

    • The eSim should work in the same countries that the normal sim works. The carriers in other countries may not allow their own customers to switch to an eSim, but that shouldn't affect Optus roaming customers

  • I have an Apple Watch Cellular with an eSIM linked to my number already. Does anyone know if it’s ok to have an eSIM for my iPhone XR as well? I haven’t found the Optus store staff very accurate with their information about things like this in the past.

    • Yeah it is

      • Thanks. I went in to Optus Macquarie Centre. They told me it wouldn’t be a problem so I went ahead.

        All working well. Changed over to the eSIM almost instantly.

        The sales assistant helping me wasn’t quite sure about things and had to ask a colleague for help a couple of times.

        They also told me I needed to be connected to the in store WiFi network for the change over to take place smoothly. Seems strange. That’s what we did but not sure it’s really necessary.

        Initially something happened and many of my iMessages showed up as green instead of blue randomly for no good reason. Powered the phone off and on and things seem good now.

        Anyone know if I should keep the QR code on the card they gave me? Eg if I change phones can I scan the code again to transfer my number to my new phone? (Assuming it supports eSIM of course)

  • +2

    Good on Optus for being the first Telco to do eSim. Nothing from Telstra on Vodafone.

  • +1

    Visited a store and they sprouted some crap about legislation dictating the main sim has to be physical, will try another store

  • -1

    Galaxy watch?

    • -1

      thats my question!

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