PBX & 10-15 Phones

Devilius on 04/04/2019 - 21:30

Hi,

I am running a small business with 10-15 employees in North Sydney and I am looking to upgrade my phone systems (inc installation). I am looking to but a PBX and 10-15 phones to be used with NBN. My current setup won't work with NBN it appears. Does anyone has a recommendation of what brand I should get and from where. Thank you.

I am also considering a hosted PBX with Maxo but I want to compare them first before pulling the trigger. So if anyone has any recommendation of where to get some qoutes for PBX and phones, it will be appreciated. Also recoomendations for reliable hosted PBX will be helpful too. Thank you.

Regards,

Devilius

Find Me A Bargain Broadband nbn

Comments

  • Xetrok on 04/04/2019 - 21:36

    Are you looking at just basic direct lines or need advanced features like line hunt, ivr menus etc?

    • Devilius on 04/04/2019 - 21:58

      Just basic is fine I think. We will have 3 active lines so 3 people can call at the same time or 3 incoming calls at the same time so line hunt may be useful in this case? Everyone will call a generic phone number 8600 for example and it should find the unused line itself. I think this is line hunt isn't it? Other than that, we don't need anything else. A reception will answer most of the call but we may need feature such as voicemail or direct call during Christmas.

      • Xetrok on 04/04/2019 - 22:08

        I've got a service with siptalk.net.au which is alright, would do what you're looking to do although it's VOIP.
        So you would need either VOIP phones, individual ATA's to each phone, a larger multiport ATA (SPA8000 or GXW4216 for example) or a soft client on a PC or smart phone (plus some setting up on the site).
        Maybe have a chat to the siptalk guys on their website or on their thread on whirlpool - they're pretty active.

  • jason101 on 04/04/2019 - 22:54

    Check out 3CX - you'll never go back. Our IT department wanted to trial it at a new 10-15 person site we were rolling out a few years back, I think we have over 200 phones deployed now. Google 3CX Australia for consultants/installers.

  • Hybroid on 04/04/2019 - 22:56

    Why not move over to Skype for Business, it's an add-on to the Office 365 suite and has free apps on mobile devices so employees can use PC or Smartphone wherever they are.

  • twobit on 04/04/2019 - 23:39

    I use VoIPLine at work which is cheaper than Maxo. I also volunteer at a rescue mob, we use COM2 for the PBX. When they moved to NBN, we setup a Cisco ATA which meant no need to change the PBX.

  • pjetson on 05/04/2019 - 09:02

    You can continue to use your existing phone system with the NBN. All you need is a device to plug into your router that basically "converts" VOIP to normal ("POTS") phone lines.

    Xetrok suggested two such devices above - the SPA8000 or the GXW4216.

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