Hi there
Thinking about cancelling my amex but curious as to if i will be charged the yearly fee. My first transaction was on 10/02/2018, my yearly fee was charged on 01/03/2018. If I cancel now, will I be charged the fee before I leave? Any ideas?
AmEx Yearly Fee Date
JuryWheel on 18/02/2019 - 14:16
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What has AMEX breached with respect to the consumer law if they charge an Annual Fee, as advertised?
so much funny in that one sentence
This has nothing to do with consumer law, but you are right in a way. Amex will cancel and refund your money within 30 days if you call. Another thing is I have called yearly on my Platinum charge, threatening to cancel and literally EVERY year they offer me between 50-80k points to stay. I spend about 100k a year though on the card.
Laws have changed and if you say you want to cancel they are not allowed to incentivise you to stay
Yup, I called and got nothing cancelling my two AMEX cards
Exactly right, no longer any retention departments offering incentives not to cancel. So sad.
@madreece: Good point. I was curious and started reading this thread https://www.australianfrequentflyer.com.au/community/threads…
It seems that people are getting a variable experience, specifically depending on how you phrase the request. Hmmm card comes up for renewal in April so will give it a shot and see what happens..
@meowsers: Interesting read. I had read that once you say you wish to cancel that is the end of it. I wonder if it is in the language that you use. I'm also up in April so we will see how it goes.
I have recently cancelled with both amex and anz after the annual fee was charged (within a few weeks), and both refunded the annual fee then closed it.
Did you ask to cancel the fee and close it on the same phone call? Or subsequent call to close it?
Same phone call.
Awesome! Thanks
Just give them a call and ask. In the past they waived the fee when I cancelled just after it.
Even if you get charged the fee, you can always cancel straight away and get it refunded. They have to abide by proper consumer law and in my experience are always reasonable about such things.