Scoopon - can not print the voucher

LSisiler on 28/04/2011 - 14:17

Hi, there

Has anyone had any problem with voucher printing
Few weeks ago I bought two tickets for hunter valley day tour from
Scoopon, but I didn't print out the voucher. I don't know
If I clicked the wrong button or what happened but the print button disappeared, I couldn't see the
Image any more. Already contact Scoopon, no reply for now.

Any suggestions?thanks!

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closed Comments

  • [Deactivated] on 28/04/2011 - 14:22
    +1

    Be afraid… Be very afraid

  • [Deactivated] on 28/04/2011 - 14:26
    +1

    As long as you have the voucher number you should be fine

  • Sisiler on 28/04/2011 - 14:46
    +1

    Yes, luckily I remember my Scoopon number and barcode number. But I still need to print it out for the tour. Sigh! Do not know when they can reply my email. Seems very slow

  • Scoopon on 28/04/2011 - 15:10
    -1

    Hi Sisiler,

    Can you please advise your unique ticket ID?

    It sounds like you may have accidentally marked your Scoopon as used.
    This will remove the 'print' button from you account - but don't worry, our support team can reverse this for you.

    Kind Regards,
    Team Scoopon.

    • Sisiler on 29/04/2011 - 17:35

      My ticket I'd is QSL- 201245, please solve this problem asap, cuz my tour is coming soon!

    • Sisiler on 02/05/2011 - 10:37
      +1

      When can ur team reverse for me? Is it hard issue to fix? Why too so long??

  • Sisiler on 28/04/2011 - 15:22
    +2

    Thanks so much, my ticket I'D is #QSL-201245! I worried a lot, hope it can be solved ASAP

  • Sisiler on 28/04/2011 - 16:14
    +2

    I think it is not difficult issue to sort out. The point is how long gonna take! I already booked the tour.
    But I need present voucher to the provider!!!

  • voteoften on 28/04/2011 - 19:52

    I think this is the sort of thing they do in a relatively timely manner. (It doesn't cost them any money.)

  • Sisiler on 29/04/2011 - 08:14
    +1

    I am still waiting, see what will happen!
    Cuz can do nothing except waiting.

  • Sisiler on 29/04/2011 - 11:41
    +1

    Still waiting!!!!

  • Sisiler on 29/04/2011 - 16:16
    +1

    How bad it is! Even such easy thing! Still not sort out! Got my I'd ticket, did nothing !!!!

    • arcticmonkey on 30/04/2011 - 15:04
      +1

      It is the weekend now - did they solve it for you?

      • Sisiler on 30/04/2011 - 22:21
        +1

        No， see what happen on monday！ they said they will reply all email within two days! Just crap!!!!
        The customer service so bad. If they don't reply email u can not do anything. Don't know if they are real or they exist!!!!!

  • Sisiler on 02/05/2011 - 09:05
    +2

    Monday!!my booking date will come soon, no reply from Scoopon
    Let's see when can I get reply. Maybe I need to ask my credit card provider to get my money back???

  • [Deactivated] on 02/05/2011 - 10:42
    +1

    refer to my first post.

  • Sisiler on 02/05/2011 - 11:35
    +1

    Hi, so what should I do then？just go to the tour straight away? Do u think they can let me do this without the hard copy?

    • voteoften on 02/05/2011 - 12:50

      When is the tour actually sceduled?

      • Sisiler on 02/05/2011 - 13:01

        This Friday, I already booked, don't know when they can reverse it.

  • Sisiler on 02/05/2011 - 15:37
    +1

    Do they really reply every single email?

  • Sisiler on 03/05/2011 - 09:45
    +1

    FINALLY they solved the problem!

  • voteoften on 03/05/2011 - 10:20

    print extra copies, just in case.

  • Sisiler on 03/05/2011 - 11:40

    Guess what? I drop it again but in technical problem, got a new ticket again, that was quick, otherwise I have to keep waiting, before I drop in redeem problem. But I do not think I will use Scoopon again, customer service too bad! If sth happen, it is so frustrating

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