After not using my Red Rooster loyalty account for a while, they decided to suspend me after years of SMSs regarding mediocre deals:
"Hi Loser,
It's been over a year since you've made a transaction on your loyalty account. Unfortunately, your account has been suspended from active status.
Any loyalty dollars you had accrued on your account have been cancelled.
If you would like to stay an active Red Royalty member, please click the link below to submit a help request with the Loyalty Support Team."
I don't get why they would end our relationship like this. Sure, I haven't exactly been loyal. When I eat chicken it's usually at supermarket closing time.
They played hard-to-get at first, setting minimum spends not outlined in the terms and conditions, treating me like a criminal when I tried to redeem my free birthday feeds (which they later took away), but I maintained my subscription to the sweet nothings I received via text.
I don't think many people outside OzBargain use loyalty apps since even employees who have worked above the average of 6 weeks often have no idea how they work.
Carry on.
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