I have a set of headphones from Kingston that has the jack slightly bent, it is not immediately noticeable but you can see it when you rotate the jack. I'm willing to gamble a shipping cost to try and get it repaired under warranty and say the issue is with the cord rather than the jack.
Anybody have any "lenient warranty" experiences? Stuff like it was your fault but they replaced/repaired it anyway?
This is why companies stop having lenient warranty returns policies.
OP: Stop ruining the system for everyone else.