Who Accepts The Companion Citibank Signature Rewards - The Diners Club

burningrage on 05/02/2019 - 22:36
Last edited 24/02/2019 - 17:08 by 1 other user

Hi all,

As you know, Citibank Signature Rewards (and Platinum) comes with the companion card, The Diners Club.

I am hoping this page can be a go to page as I am building a record of who accepts Diners Club and any known associated costs (surcharges) in using it.

The companion card, when used can be extremely useful as I have discovered recently when going to Japan.

Basically when this card is accepted, it is

  1. International Transaction Fee Free and the exchange rate with Citibank is more often BETTER than Transferwise AFTER fees for the equivalent forex;
  2. Providing the same insurance coverage as the host card (if Platinum, then it goes by Platinum's Cover otherwise, it should follow Signature's cover);
  3. An effective $1 for 2 points bypass for vendors that would otherwise only giving you either 1 point per $1 or 1.5 points per $1; and lastly,
  4. For now, an effective flybuys hoarder because up until 31 March 2019, every $1 Citibank Rewards point transfer will yield you 1.15 points and a $500 Coles Giftcard is currently requiring 104,000 points, now would be 15% lesser give and take.

So as far as I know based on research and some experience, this companion card is accepted in:

  1. Eastern Honda (VIC, Doncaster) at AMEX surcharge (approximately 2.65%)
  2. Uniqlo In-Store (Not online). No Surcharge. Uniqlo Malaysia does not work (Thanks to Dasher86)
  3. Coles In-Store (Online is unknown). No Surcharge
  4. Woolworths / Safeway In-Store (Online is unknown). No Surcharge
  5. Hotels.Com / Expedia (Online only). No Surcharge
  6. Kmart In-Store (Online is unknown). No Surcharge
  7. Target both In-store and Online. No Surcharge.
  8. Most EBGames In-Store (Online unknown). No Surcharge
  9. Cafe Moravia (VIC, Camberwell). Unknown if charging Surcharge or not
  10. Eastlink (VIC). No Surcharge.
  11. Citylink Transurban (VIC). Surcharge 1.9%. Avoid by having Eastlink accounts only as it is usable in Citylink tollways.
  12. All Coles Express Petrol Station. No Surcharge.
  13. All BP Petrol Station. No Surcharge
  14. Australian Open Retail. No Surcharge
  15. Myer. No Surcharge
  16. David Jones. No Surcharge
  17. Ticketek. No Surcharge
  18. Australia Post Retail. No Surcharge
  19. Eshopworld. No Surcharge
  20. Speedos. No Surcharge
  21. Leo's Fine Foods. No Surcharge
  22. Tech2Go Tullamarine. No Surcharge.
  23. Most of Japanese establishments with the exception of Universal Studio Japan (Osaka) and Mos Burgers establishment. No Surcharge.
  24. JR Japan Railway Pass ONLY to purchase point to point transport tickets (eg: Shinkasen or Limited Express Azusa) but NOT to top up Pasmo/Suica. No Surcharge
  25. Fujikyu Highland Railway in Japan.
  26. Aliexpress (thanks to Dasher86)
  27. Exxon Mobil Petrol Station Sites or 7-11 as they are known (thanks to Patpoh)
  28. Joybuy (thanks to Povertytrap). Are they any good? Never shopped at them.
  29. Cotton On (thanks to Zx4u)
  30. Crown Gifts Online. No Surcharge HOWEVER, if you buy onsite or settle hotel stay, they do have surcharge. Not sure how much.
  31. Ezidebit. 4.13% Surcharge. Not worth it.
  32. Officeworks! Can't believe they accept Diners! No Surcharge (thanks to Dasher86)
  33. Bunnings, No Surcharge (thanks to PorkRoll)
  34. Skybus online, No Surcharge but question mark for on-premise (thanks to HerculePoirot)
  35. Contribution from MtFranklin. "Recently travelled to Hawaii and the card was accepted almost every where. I linked the card to Uber and Lyft, the big shopping mall shops, the small food stalls. The exchange rate was good too. So mainly this will be my travel card along with Bankwest zero platinum."
  36. Liquorland (Coles Liquor) (Thanks to CoolSteps)
  37. First Choice Liquor (Thanks to CoolSteps)
  38. City of Boorondara accepts Diners Club with 1.63% processing fee.
  39. JD.com

If the list can be added by Ozbs, it would be greatly appreciated as we all can maximize our points earnings and direct some business to these vendors if appropriate.

Regards

Zz

Financial Credit Card

Related Stores

Citibank Australia
Citibank Australia

Comments

  • Samsungnote10 on 05/02/2019 - 23:14
    +1

    I seriously didnt know diners still existed.

    • burningrage on 06/02/2019 - 00:04

      Made popular again by Citibank.

      • marka on 25/08/2019 - 20:50

        Made popular again by ozbargain

  • dasher86 on 06/02/2019 - 08:33

    AliExpress

  • patpoh on 06/02/2019 - 09:37

    7-Eleven (station & shop)

  • povertytrap on 06/02/2019 - 10:38

    Joybuy.

  • povertytrap on 06/02/2019 - 10:39

    A useful post OP, thanks.

  • povertytrap on 06/02/2019 - 13:54

    Joybuy sell electronic and beauty items.

  • zx4u on 06/02/2019 - 14:54

    Cotton On

  • zx4u on 06/02/2019 - 14:56
    +1

    Merchant finder for diners club: https://merchant.dinersclub.com.au/

    • burningrage on 06/02/2019 - 15:35

      Not entirely accurate and incomplete as I have found on some merchants.

      This would also not be complete but most commonly used by Ozbs

  • dasher86 on 06/02/2019 - 17:26

    Uniqlo Malaysia does not work.

  • forumninja on 06/02/2019 - 19:59
    +1

    Card discussion here: https://www.ozbargain.com.au/node/398556

    • burningrage on 06/02/2019 - 22:03

      Appreciate the link, which I commented in that forum when the card was first released.

      However, this forum is specifically on usability on the card and deliberately put at the front to be a listicle.

    • burningrage on 07/02/2019 - 17:36

      There is an issue with the Discover logo appearing on the card but unable to be used at all.

      For example, Ebay does accept Discover but for some reason, it rejects the card even though it recognized it as Discover.

      I might re-check with CItibank again but wonder who uses Discover network?

      • burningrage on 10/02/2019 - 22:56

        Update on this.

        Ebay will investigate if it is something they need to fix.

        In the meantime, I discovered that if you pay using SQUARE payment, the website says it accepts DISCOVER. I first saw this at JB Hifi Eastland where it said Square accepted Visa/Mastercard/AMEX/DISCOVER.

        https://squareup.com/help/us/en/article/5085-accepted-cards

        This website however, is a USA website.

  • terrypoon on 08/02/2019 - 18:49

    pretty helpful when buying air ticket in Europe

  • PoRKroLL on 09/02/2019 - 00:31

    Bunnings

  • herculepoirot on 09/02/2019 - 09:20

    Skybus online…not sure if they accept at the counter

  • mtfranklin on 10/02/2019 - 08:24
    +1

    Recently travelled to Hawaii and the card was accepted almost every where. I linked the card to Uber and Lyft, the big shopping mall shops, the small food stalls. The exchange rate was good too. So mainly this will be my travel card along with Bankwest zero platinum.

  • dasher86 on 10/02/2019 - 12:25

    Officeworks no surcharge.

  • coolsteps on 10/02/2019 - 21:39

    another 2 to add to the list is liquorland and 1st choice and some air lines. btw if you use it to book airfares are you covered for travel insurance that you get with visa platinum or signature cards?

  • nobby on 10/02/2019 - 22:00

    Not sure if I understand your point about the flybuys, but are you sure about the rate of transfer to flybuys? I know there's a 15% bonus being offered at the moment, but excluding that, the rate I see on Citibank's website is 1.33 citi points converts to 1 flybuy point.

    • burningrage on 10/02/2019 - 22:47

      On my information, I was led to believe the transfer rate is 1 to 1. Let me check further or if others can add to this.

      Pretty silly to do it like if this is true, to be honest.

      EDIT: Have a look at this. https://www.flybuys.com.au/collect/#/partners/citi

      Towards the bottom, it says this

      "Signature and Prestige cardholders: Currently 1 Citi reward Point equals 1 flybuys point. If you transfer 20,000 Citi reward Points you will receive 20,000 flybuys points and an additional 3,000 flybuys BONUS POINTS."

      and unexpectedly, I found this comment:

      "Linked Diners Club Cards are accepted at most flybuys retail partners". Hmmmm…..

  • burningrage on 10/02/2019 - 22:58

    Has anyone tried using Diners at Caltex?

  • burningrage on 21/02/2019 - 21:03

    Can no longer edit the above.

    City of Boorondara accepts Diners Club with 1.63% processing fee.

  • povertytrap on 24/02/2019 - 15:50

    JD.com

  • burningrage on 25/02/2019 - 18:19

    Woolworth Caltex accepted my Diners Club last weekend. Presumably Caltex would not be any different since it is just branding.

    • QFFlyer on 05/04/2019 - 21:43

      Normal Caltex are very much different, they surcharge Amex for example, whereas Caltex Woolies don't (in Vic anyway).

    • infraredshell on 02/05/2021 - 18:03

      The surcharge for Caltex is quite high though.

  • burningrage on 15/03/2019 - 08:18

    Melbourne Airport accepted Diners at 2.26% surcharge. However, I am not sure if pre-paying on line.

  • burningrage on 02/04/2019 - 21:07

    Footlocker accepts Diners with no surcharge. If the terminal says Visa/Mastercard, ignore it. It still accepted Diners. Confirmed at Footlocker Chadstone.

    So is Secure Parking but unknown surcharge

  • QFFlyer on 05/04/2019 - 21:42

    Woolies takes Diners online as well as in store. Caltex Woolies also accepts.

    BWS accept, no fee (makes sense as Woolies accept it).

    Pretty much every Hilton and IHG branded hotel takes them (Hilton, Conrad, Doubletree, Hampton, Intercontinental, Holiday Inn, HI Express, Crowne Plaza) but this might be hotel specific. I've been successful at many across various countries.

    Be aware that spend on the Citi Diners card doesn't count towards the monthly spend they need to trigger the bonus points, if you're aiming for that. It's not clear in the T&Cs, and they did give me them as my total spend was enough, but made it clear that Visa transactions were all that mattered.

    • T-man on 05/04/2019 - 22:27
      +1

      Who told you that? I never use the Visa card as the earn point is crap and only use the Diners card and still getting the bonus points. Don’t trust their useless staff if you got the information from them.

      • QFFlyer on 11/04/2019 - 22:20

        Citibank's CS. It certainly didn't give me the points automatically, but their CS did manually credit them. I enquired after two months, I was 20k points down. Since ensuring it's all on Visa, they're posting automatically now.

    • burningrage on 10/04/2019 - 19:06

      Nah. I get bonus point every single dollar. It is the VISA part that I am noticing lack of points being awarded. I am currently disputing that.

      For example if ur VISA spend is $5000 then u should at least see 5000 points but mine is consistently lower. The Diners part is correct

      • QFFlyer on 11/04/2019 - 22:21

        I mean the signup bonus, 10k points per month, not the 2/$1 that the DC pays, they post fine. DC is excellent for hotels overseas, 2 points/$1 and no forex fees, it's my #1 for hotel spend now.

  • Cylinderpizzas on 17/04/2019 - 01:23

    Does anyone know how the diner points compares with the new AMEX platinum earn rate?

  • povertytrap on 17/04/2019 - 13:29

    Diners I think works out at 0.8 velocity points per $,not sure Amex platinum rate.

    • T-man on 26/05/2019 - 22:05

      2.25 pts / $1 spend and conversion rate is 2:1 to most airlines, so 1.125 pts / $1

  • jacktator on 23/04/2019 - 09:39

    If I recall correctly, Diners and Amex payment gateway is ran by the same company in New Zealand.
    If merchant signup to become an Amex Merchant, they automatically accept AMEX, DINERS and JCB

    • burningrage on 14/05/2019 - 23:19

      By that theory, Square Australia would accept Diners but alas, it doesn't even though they accept AMEX.

  • burningrage on 14/05/2019 - 23:20

    Peter Alexander accepts Diners happily!

  • burningrage on 25/05/2019 - 21:53
    +1

    Hey You Apps apparently can start using Diners Club as per this link below

    https://www.ozbargain.com.au/node/459152

  • kei on 18/06/2019 - 10:18

    Can't get my CitiBank Diners card to work with Aliexpress. Keeps saying invalid card.

    • burningrage on 28/06/2019 - 22:22

      I just looked at their payment method and couldn't find Diners as one of the accepted method of payment.

      Probably may have been taken out recently or never worked before.

      • povertytrap on 29/06/2019 - 12:03

        Diners worked for me with Ali Express yesterday.

  • burningrage on 28/06/2019 - 22:16

    Got a few today.

    Virgin Airlines - Onsite. Haven't tried online.
    Melbourne Airport Parking - Online only if you want fee free.
    13Cabs

  • lachhelix on 29/06/2019 - 01:31

    Harvey Norman is accepted with no surcharge also

  • lachhelix on 29/06/2019 - 01:34

    Also JB Hi-Fi with a surcharge (if you tell them you're using Diner's or they spot your card!)

    • burningrage on 02/07/2019 - 20:22

      This is new….

      I wonder how much is the surcharge.

      In the meantime, CPA Australia accepts Diners Club too!

    • PLANT on 17/08/2019 - 09:59

      If they don't pick the card is there no fee or does the machine software pick it up?

      • lachhelix on 17/08/2019 - 21:54
        +1

        I always assumed the machine would automatically add the surcharge but the last 3 times I've been to JB I haven't mentioned I'm using Diners and I don't get any additional surcharge appear on my receipt

  • melay0326 on 29/06/2019 - 15:06

    Ticketmaster - no surcharge
    Venues under ALH Group - no surcharge

    • burningrage on 02/07/2019 - 20:23

      Any notable places for venues under ALH group?

      Never heard of them.

      • povertytrap on 02/07/2019 - 22:15

        Woolworths own them. Check the ALH website and you will see all their hotels.

  • ahaider on 28/07/2019 - 22:47

    Good work OP.
    It would be a good idea to separate the overseas retailers into a separate list.

    Furthermore, an important point to remember it that Citi reward points can not be earned on government spends e.g. Australia Post.

  • infraredshell on 25/08/2019 - 12:33

    I recently had my diners club declined twice in store at Coles. Did anyone else experience this?

    • dasher86 on 25/08/2019 - 13:00

      Nope.
      Usually have to insert, then swipe.

      • infraredshell on 25/08/2019 - 20:08

        Thanks. I've also got used to insert then swiping. I asked Citibank whether there was a way to deactivate the (RFID)? chip so I can't just do swipe first time around. Unfortunately they said no.

    • lachhelix on 25/08/2019 - 13:04
      +1

      Nope - used it an hour ago.
      My card is swipe only

      • infraredshell on 25/08/2019 - 20:10
        +1

        Thanks. I usually get the message "card not accepted", but this time it said "declined-refer to issuer". Luckily the companion Citibank visa worked as usual.

  • burningrage on 06/09/2019 - 22:11
    +1

    Recent discovery!

    13Cabs - Technically 5% surcharge but so is Visa/Mastercard/AMEX
    Hoyts Cinema - No Surcharge
    Sydney Opera Bar - No Surcharge
    Optus - No Surcharge BUT I could only use Diners if using Laptop. Mobile no luck

    • lachhelix on 07/09/2019 - 09:07

      They're charging 5% surcharge for Visa too?!
      Jeez, remind me never to take a taxi through them

      • burningrage on 07/09/2019 - 10:15

        Can someone who uses Ola or Uber confirm if Diners can be used?

  • povertytrap on 17/01/2020 - 19:30

    Cheap tickets.com allows payment with Diners.

  • povertytrap on 17/01/2020 - 19:30

    I was able to use this card virtually everywhere in the Philippines that accepted credit cards. Spent $1k on it so great to get free forex and points. Thrilled about this.

  • xieyuanwei on 16/02/2020 - 19:05

    Singapore Airline accept DC as payment method online

  • lachhelix on 17/02/2020 - 11:32

    Works with Coles online

  • itx on 17/02/2020 - 23:28

    Seems to work at Nando's too

  • infraredshell on 02/05/2021 - 18:04

    Does not seem to work with prezzee. Always seems to hang once purchase button clicked.

  • cashless on 07/10/2021 - 21:41
    +1

    PayPal!
    Resurrecting this old thread to say that you can now use your connected Diner’s card to pay on PayPal.
    It’s only taken about 3 years

    This is significant in other ways as well on PayPal.
    There are no international transaction fees if you use your Diner’s Card (unlike the Citibank Premier Visa).

    All we need now is for Amazon to accept Diner’s Card to avoid the 0.5% fee for Visa that starts 1st Nov 2021

  • povertytrap on 08/10/2021 - 13:18

    Some have said the rate is not that good.

  • davicta on 15/11/2022 - 19:29

    Any of you got your renewed Diners Club Card withy our reissued Citibank Premier cards (those with original Signature lifetime fee-free holders)?

    • cashless on 16/11/2022 - 08:06

      Yes, The Premier card is now Mastercard. The Diner's Card issued out, the same as before.

      • davicta on 16/11/2022 - 15:46

        Was your Diners card issue along with your Premier Mastercard or did they come in separate letters?

        • cashless on 16/11/2022 - 17:11

          Came together, same envelope

          • davicta on 16/11/2022 - 19:39

            @cashless: Cool, that's the same as my parents. However, I only received my Mastercard and not the Diners. For some reason their system didn't dispatch one even though it was requested near expiry. Had to call them up just now to manually request it and get it dispatched.

  • spiinl on 30/06/2023 - 09:17

    BP Stations don't accept Diners card. At least the one i tried.
    Bunnings too has failed.

    • cashless on 30/06/2023 - 09:51

      I am pretty sure BP still accept it. I know that 7-11 do as I used it last week.
      Bunnings certainly do, as do Colesworths.
      Remember, you may need to swipe the card rather than tap.

  • cashless on 14/10/2023 - 09:03

    16th October 23. The day that NAB killed the Citi Diner’s Card.
    RIP

    • dasher86 on 14/10/2023 - 14:56

      RIP

      Let's hope we get to keep the free for life card

    • MELso on 14/10/2023 - 18:28

      I bought a ticket to Disneyland as my last transaction. Good while it lasted.

      Will have to grab a Coles Rewards card or BankWest Qantas card to replace it (have already churned the Commbank Ultimate Rewards card).

  • cashless on 16/10/2023 - 13:40

    October 16th. Card still working for me.
    What are Citi up to?

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