Apple - Going down Hill since The iPhone SE

Apple. The brand Apple.
Recently after the iPhone 7 was released, some products have been quite problematic
in terms of what they have decided to do with them, and the quality of certain products has degraded.
But I can still vouch for certain product lines being well made and without Quality Control issues.

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Current Apple Products: iPhone SE - 16GB (First slight dissapointment), iPod Touch 6th Gen - 16GB (solid device), Apple TV 4 - 32GB (slight software hiccups),
Apple TV 3 for AirPlay streaming audio (solid device). I also share a 2017 5th Gen iPad 32GB (solid device).
Past Apple Products: iPhone 4 (solid device), iPhone 5 (solid device).

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Let’s start with the good:
iPhone SE, iPhone 7
They have been a welcome addition to the line up and both have been relatively without issues.
The good design of the iPhone SE with modern internals (at least for running a 4 inch screen)
being appealing to small phone users,
and the iPhone 7 being a solid, reliable and well made standard size smartphone.
The lack of headphone jack may be a talking point for some, but it is an acceptable nod towards wireless audio.
(I got my SE for around $350 when it just came out (16GB model) this was achieved by selling iPhone 5 at webuy for $275 cash.
Then taking the older iPhone 4 to Apple for the recycle program, they gave me $100 credit for it.
So release price of $629 - 375 = $254 total cost)
Edited numbers.(Sorry totally got the math wrong here)

Apple TV
Being of acceptable quality and design. Reliable secure streaming device.
Great AppStore & iTunes content ecosystem. Just well made and engineered overall.
Upgraded to Apple TV 4 last year. The Good Guys beat Binglee price of $178.
The Apple TV 4 has had a slight software hiccup, the 'wish list' tab in the movies app refuses to show up once in a while,
just have to double click home button and swipe up close the app, then re-open it to fix, but this shouldnt happen.
The rechargeable Remote control's battery life is impressive.

iPad 9.7 inch
The budget iPad is solidly built and never had any issues with this product.
Amazing battery life, and the entry price point has been acceptable, as they hold their value well.
A few months after the new model was released I could have sold my iPad at webuy for roughly $260 cash(2017 model)
and the new model was on sale for $370(2018) so the cost is roughly $100 to upgrade.
(This method can be applied to iPhone, although with higher marginal cost)

iPod touch 6th Gen
Glad it exists, decent headphone out, runs iOS ecosystem so its much more functional/convenient than typical media player.
Very slim lightweight design (Hoping this form factor is what the SE's replacement will be like), battery life could be better.
In the future I will be combining the iPod and iPhone into a single purpose product.
I currently use the iPod as a dedicated music player.
(Yes I realise I am behind the times, I just always wished more battery life from the SE,
so decided to split purposes between 2 devices)

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The Bad:
iPhone SE
The SE seems to be on the line of bad and good. I have had my SE replaced under warranty twice.
The first time round, experienced flickering & random lines appearing on the display
(on a phone that had never been dropped or water damaged), second time round, the refurbished replacement^
they provided had extremely poor battery life.
The third phone I am on right now has been satisfactory.
There are some obvious quality control issues since the SE (iPhone 7 seems to be fine).
^ There has been a ruling by Australian Consumer Law that Apple must provide a brand new replacement
if there is a fault in the product with 2 years from when you purchased if you request a brand new replacement.

(Find the article yourself for confidence)

iPhone 8, XR, XS.
Ok here’s where it starts going downhill. With the iPhone 6 and 7 being similar, the iPhone 8 seems more like a step than a leap.
Wireless charging in its current infancy loses much energy to heat, with convenience being similar to that of plugging in.
This makes the extra weight of the glass back void, and the glass also makes the phone more fragile(prone to shattering),
risking the value of an expensive investment. (The price of XR, XS is too much, they took advantage with the new design)
The XR takes the weight of the phone to the limit (it’s heavier than the XS) when it really should have been SE in size and weight
without wireless charging, but with improvements either in design (bezel-less screen) or features like Face ID.
Technology should be improving at a rate where new phones should be lighter/more powerful, and/or with extra features & better battery life.
(Yes the cost should also slightly increase with this rate of improvement)
A phone the size of the SE with better battery life, Face ID & bezel-less display would have been ideal.
The XS is too similar to the X. And with reported issues of poor wifi & cellular reception^ (the iPhone X is better in this regard)
the quality control is just not there for an Apple product.
Will give points for the Camera with larger pixels on the sensor for XS.
(although this should have been the case on the X not the XS)
Also with the X and XS the Face ID is known to be very fragile to drops,
and even with a case, a drop can damage the Face ID components, requiring a repair.
^ Apple is still yet to fix this issue, and it is more likely a hardware issue than a software one which can be easily fixed with an update (yet again QC issues).

iPad Pro
Newest model can be bent easily.
10.5 inch model has screen blotch issue.
Flat sharp edged rear design is not ergonomic for a tablet,
the previous design with the curved edges sits nicer in the hands.

So in conclusion:
Poor QC and design decisions have been crippling Apple sales.
I also think Apple is feeling the positives and negatives of keeping the value of their products high (both new and used market).
Causing certain models in development to be axed, because they lock horns with older models they are still selling
(The ideal XR would have been slightly above the release price of SE, which would conflict with iPhone 7).
nd this results in more and more expensive iPhone's coming out.

I will be purchasing Apple in the future (hoping this iPhone SE was just a case of a bad batch or parts).
But there are a lot of worse issues other people have been having with certain other models,
and Apple seems to not even acknowledge or act on these issues properly.

Thanks for reading.

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Comments

  • +2

    Don't forget the itunes pc app on the bad side. And I expect the ios version. It is so clunky, slow as hell, and an ancient single tabbed interface

    • In my experience iTunes has not been that difficult.
      Although I would consider myself a light user, usually only use iTunes to update iOS or back up device.

  • +11

    TL;DR??

    • Hi Yes, I realise there is a lot of text, I usually do my best to format it to make it easier to read.
      But this was written in the early morning 3-4am so I did not do a good job.

      • For the record, I did actually read through all of it.

        • +1

          Yeah it was initially more of a draft, I am still making a few adjustments.

  • +3

    Poor QC and design has been crippling Apple sales.

    No what has been affecting apple is the lack of new "must have" features on new products. Combined with the high price, and other companies now competing.

    • You may be right, but personally these 'must have' features are not very appealing to me.
      I may be not your typical Apple consumer but my ideal iPhone would be thicker and smaller, lighter and with better battery life.
      I am not all that concerned with 'features' such as Face ID (I have never even used touch ID) or better stereo sound from the speakers,
      better front camera, edge to edge screen, wireless charging etc.

      • Must have features are not appealing to you at the moment. At the time, these features were significantly ahead of their competitors. The competitors were very far behind.

        For example, how many phones in 2007 had full size touch screens with no buttons? Look at the competitors: Nokia N95, BlackBerry Curve 8300, and HTC Touch. These look like garbage compared to the iphone

        Also, when they released phones that were thinner, lighter, and 50% faster, while maintaining their battery life… i couldnt believe it.

        now they've reached an asymptote in terms of improvement, probably to do with component/cpu size.

        • Yeah I know what your getting at, Apple were innovators back then, and still kind of are trying to be (AirPlay[high quality audio], killed headphone jack, Face ID, mobile CPU development etc).

          And what you said about back in 2007, how now every phone manufacturer is following the basic design of the first iPhone.
          In a similar it is like the Mercedes S-Class, it was the first to innovate with safety and other features.
          A good modern example would be the window washer jet embedded into the wiper, this way even while moving there is minimal/very little obstruction of the drivers vision. (I can see this making its way into the entry level consumer cars soon)

  • -1

    Ummm cool story. Get an android phone? Why wouldn’t you use touch or Face ID for additional security and faster unlocking? Out of curiosity how old are you?

    • +1

      I am an extremely light mobile phone user and am on the Telstra Long Life pre-paid plan.
      Therefore I try to minimise background data usage(cost), I have heard Android sends a lot of data back to google in the background.
      Another reason would be Apple was my first smartphone (iPhone 4) therefore I am used to how it operates,
      and have been satisfied (at least up until recently).
      Unlocking is just as fast as I do not a use passcode either.
      I would be in between 20-40, Im sure you know what I'm hinting at.

      • For someone who is an extremely light user you have strong opinions! Keep using whatever phone is cheap and stop worrying about things which don’t impact your life at all! If other people want to buy iPhones which don’t suit you needs then good luck to them. Probably no need for this post.

        • +2

          Yeah I am a light user of the iPhone in particular, but I have purchased and used nearly every Apple Model line,
          so I am just sharing my experience with their products, and expressing my slight disappointment with them recently.

          • +2

            @thebadmachine: I have been a Android user for a long time but there was always use sometimes it starts to lag and then I said no point resisting to go to Apple they make better products and purchased iPhone x and that is the best decision I have ever made everything works and now I don't have to remember passwords as you use photo id. It is so smooth I looked at that time at latest Samsung and go even this has lag so sad no more had the iPhone now for over a year and love it. Android will always be a second class to iPhone.

            • @denz02: Yes I have noticed the smooth operation of iOS also.
              I think the advantage Apple has is that they focus the software and hardware working together
              (optimised well on just a few hardware configurations).
              Android seems a bit more like Google just made this single OS to run on all devices(many varieties of hardware),
              and then the manufacturers just make whatever they want and load Android on them.

  • +2

    Ok guys as of 10:57. I have made the final edit.
    If you are interested give it a read, as I had made some mistakes/added some information.
    Thanks for reading.

  • +2

    I loved Apple products. I had an iPhone 4, IMO their best phone ever (historically), a mid 2010 White MacBook that is still going, and an iPad 2.

    Then we upgraded to an iPhone 6 Plus, which again IMO, I feel was their second best phone (historically), and then well I feel like things started to hit the fan.

    Then we bought iPhone 8’s (which I hugely regret buying). Firstly, removing the head-phone jack, what a balls up. Needing a dongle to accommodate virtually every user who had non-wireless headphones was stupid, and further to this, removing the ability to charge and listen was equally I’ll-conceived.

    Then, we bought a 2017 MacBook Pro, another product I deeply regret buying. No older USB compatibility, not touch screen compatible, an awful keyboard, removal of MagSafe charger, and non-upgradeable HDD, and RAM.

    Now it’s not Apple’s fault that I didn’t do my homework, I should have realised that all of these were major cons, I just never considered that after my MacBook mid 2010 that Apple would make a computer that has a non-upgradeable HDD, and RAM, but that’s on me.

    But now, because of design decisions, I need to buy more either Apple products, or secondary products to support the main product I purchased, such as an external HDD, or a wireless NAS setup.

    I can’t even import my albums, because my older DVD drive isn’t compatible with this new laptop.

    Again, I should have been aware of these things, but ultimately Apple decided to design, and sell a product that in so many ways is inferior to an older, cheaper, more robust, and more compatible predecessor, which in my view is ludicrous.

    Perhaps some of those shortfalls could have been excused, if the damn thing wasn’t so expensive. We’re talking about a product that outpaces it’s predecessor, in relative terms of price but near $500, or about 30% more. That’s damning as far as I see, if a product is considerably more expensive than its predecessor, it should at the very least be better.

    Now, this probably sounds like a whinge, and I suppose to a certain extent, it is, but bare in mind, my list of wants/requirements are not particularly outrageous; such as a laptop that I can upgrade, a keyboard that doesn’t feel awful, the ability to not have to use multiple adapters, and using wired headphones without a dongle.

    I’d imagine many other folks with older setups, who are looking to upgrade their machines are in a world of hurt.

    I suppose my point is, I think Apple has gone backwards. I’d wish I’d not bought newer Apple products, and that shouldn’t be the manner in which a company is relating itself to its customers.

    • +2

      "Firstly, removing the head-phone jack, what a balls up. Needing a dongle to accommodate virtually every user who had non-wireless headphones was stupid, and further to this, removing the ability to charge and listen was equally I’ll-conceived."

      I think Apple wanting to be 'innovators' always want to do things early/first, before anyone else in the market (to appear modern/premium).
      So they anticipated everyone moving to wireless earphones, and killed off the 3.5mm early with the iPhone 7.
      They werent wrong in their predictions in a way (look at all those Bluetooth NC headphones deals on ozbargain) I mean not 'everyone' is wireless yet but soon they will be. But the fact they removed the jack early, confused and frustrated a lot of people.

      "I can’t even import my albums, because my older DVD drive isn’t compatible with this new laptop."

      Yes another claim of being 'innovative' and 'forward thinking' by process of elimination.

      Thanks for your comment. I think its good to share your experiences, because most times the issues are not so obvious before purchasing.

  • Sorry. I'm not back at work yet. Hit me up in a couple of weeks to mark your essay.

    • +1

      Hi I will take that in a good way. It is flattering that you would consider it an essay, being as I did very poorly in essay writing and in school.
      (I still have trouble with reading to this day, Just could not figure out how everyone else was so easily able to do & keep up with school work)

  • +1

    I think some people deliberately misuse the word "innovation" to describe Apple, a company that, in the past, has actually been very innovative.

    Personally, I do not consider things like removal of a headphone jack or removal of Type-A USB ports on their Macbooks to be innovation or forward thinking. They are simply making a compromise for practicality and design purposes. It's easier to design a thin phone without having a (quite large) headphone jack in there that takes up valuable space, for instance. There is nothing brave or innovative or cool about that. These sorts of sacrifices have been made for ages - we all used to use 1/4 inch jacks before moving to 3.5mm.

    I think Apple has done many things to move forward the entire tech industry. Their iPhone concept was great and for a while, the iPhone was peerless in terms of how good it was (between 2009 - 2011) before Android really started taking off. I also consider them a pioneer in making laptops thinner and lighter (with the popularity of their Macbook Air) and they have always made the best tablets in the iPad.

    Market leaders tend to get stuck in their ways (this is not uncommon). Apple spent far too long fighting with Samsung and trying to win lawsuits when it was clear that they wouldn't be able to sue their competition forever. When phones were moving to bigger screens, Apple hung onto their older design. Phones had already move to less bezel (e.g. Galaxy S8) ages before Apple decided to with the iPhone X. We see tablets having more and more "laptop-like" functionality (e.g. the Surface). The iPad is already moving in that direction, it won't be long before we start seeing more and more features from macOS move over to the iPad.

    Ultimately, though, people buy their products and people seem to like their products. I think there's plenty of options for people who don't like them and that's a great thing.

    • +2

      Apple have always fed off the innovation of others. Macintosh computers derived from PARC.

      but that is how all technology works -innovation and adaption. New technology does not suddenly exist. It is the result of "evolution". Mobile technology is not about the "latest" development" being brought out, it is about the latest public release/availability.

      Case in point - 15 years ago I used to work at the Matsushita/Panasonic mobile phone development lab in Miyagi prefecture Japan. At the time they were developing phones that would be released 5 years from then. 5 years. Hardware-wise how different is the current model of iPhone to the SE? It's just the bells and whistles. A refinement of some features.

      Apple doesn't stumble upon an idea and decide to make it tomorrow and release it the next day. They works in the pipeline that will be released in the future.

      If anything, Apple is about marketing and "prestige". It's about consumerism and proprietary entrapment.

      • Apple doesn't stumble upon an idea and decide to make it tomorrow and release it the next day. They works in the pipeline that will be released in the future.

        That's how (arguably) all technology evolves. There is no magic pill, it's the product of multiple small improvements made by individual people and/or companies.

        If anything, Apple is about marketing and "prestige". It's about consumerism and proprietary entrapment.

        I don't necessarily agree. On the one hand, all companies care about marketing, they want to sell things at the end of the day. Whether Apple cares about prestige, I'm not too sure either. They had over 50% market share of smart phones at one point. Can you really call a product that has 50% market share prestigious?

        Personally, I use Windows/Linux because I prefer them to macOS, I use Android phones because I prefer it to iOS and I use an iPad because I think they make the best tablets. I just don't quite understand the rampant support and hate they get from everyone.

        • "Personally, I use Windows/Linux because I prefer them to macOS, I use Android phones because I prefer it to iOS and I use an iPad because I think they make the best tablets. "
          I find that interesting, I thought i'd share my devices in ascending order from heaviest use to least use. I think I am quite atypical in this regard.

          Heavy iPad>iPod Touch>Apple TV 4>iPhone SE Light

          The phone definitely at the bottom, I am not a very amiable person, and only reply to messages if absolutely necessary.
          Calls are minimised, I don't make calls & I will barely ever answer a call. And I know if its urgent they will call multiple times.
          I tend to force people into messaging me. I also aim to minimise these messages as much as possible as I do not want to be disturbed by the phone.
          (kind of contradictory here, with my punctual full on approach on this forum)

      • "If anything, Apple is about marketing and "prestige". It's about consumerism and proprietary entrapment."
        Yes this is true. But I would like to add, that I have never spent a dime on the AppStore.
        (I have about 14 Apps on my phone, I am very particular with Apps. I have a one or two paid Apps which I got for free during promos)
        or iTunes music (my music collection is quite small and has been downloaded like anyone else in the past).
        I will admit I am a regular renter of movies on the Apple TV. That's about the only extra money I send Apple's way.

        I bought the other Apple products (refer to post) from my original positive base experience with the iPhone.
        And from my experience they are solid products. Of course I think some other Apple owners/users, may think/feel differently.
        (the iPhone SE is the first device that I have encountered problems and its the hardware[screen failure, poor battery performance])

        But I plan on using & keeping these products for a long time.
        (I tend to over extend the use of products I own, mainly because I do consider them to be well made before I purchase.)
        I held off on a iPad upgrade for $100, current one still runs strong.
        +I am quite confident it will still yield around $150-200 when next time comes to sell it to webuy (which is around 50-60% of purchase price).
        It really feels like pay for what you used sometimes(currently around 1 year ownership I think).
        And who knows how I will feel about Apple then. Their 2nd hand prices may tank, their base price may just be too high, and I may just do without a tablet.
        Change of scenery.

      • Hi, I myself am fascinated with evolving technological progress. I think artificial intelligence is more integrated into our realities than we think.
        I see it everywhere, I always tell myself "A computer made that decision" or "They know more about us than we know ourselves".

        I am interested in the concept of military and government suppressing technologies, I wont go as far to say we have reverse engineered alien technologies.
        But there must be a long list of technologies that are slowly being checked off and released for the masses. I mean someone must keep the upper hand, so I see no issue with it, just like thinking about something interesting, and in this sense I think New technology can, suddenly exist.

        With your knowledge/experience, from mobile phone manufacture/development, would you say that older smartphone models will last longer and longer in terms of keeping up? I think this is true from my personal experiences. I remember my iPhone 5 feeling sluggish close to when I sold it. No issues with the SE so far. And I can see it being that way until it is not worth selling.
        And as you stated "Hardware-wise how different is the current model of iPhone to the SE? It's just the bells and whistles. A refinement of some features."
        I see software improving at the same rate as hardware to allow for long running of older models..
        I have experienced poorer battery life with updates(kind of feels like Apple knocking at your door), but performance wise there are no issues at all with the SE.

    • I am not one for 'lighter and thinner'. I think a thicker phone feels better in the pocket than one that is heavier.
      Although I have said I prefer the next iPhone SE replacement to be of iPod Touch 6th Gen size & weight.
      I am expecting that to be from advancements made in materials, chip-sets, battery technology etc.
      I support the concept for thinner design without compromise.
      (physical structural weakness or less battery capacity)

      Something the size of the MacBook I can see the appeal in lighter and thinner, but I wont speak much on this as I have never owned one.
      I agree with your last sentence.

  • yeah, nah. Unless you have actually used all of those products, for some time, then you don't know if people are happy with what they have bought - or not. Personally I don't have a problem with my Ipad Pro 11 bending - but then I put it in a cover and treat it with respect. Sounds like Bendgate all over again; which turned out to be a nothing burger.

    I really think Apple has overcooked their prices and they are paying a penalty for it now. You aren't going to be big in China if you charge too much. But you can still get decent quality Apple products at a reasonable price, you just won't get the latest inovation of the hardware. My Apple 6 Plus is still giving me good service but I would like to upgrade to get a better camera - however, I'm not prepared to pay what Apple wants for the Xs and Xs Max; just debating on the XR.

    • I agree with treating your products with respect. Personally don't think I would have this bending issue myself if I had one.
      Yeah the prices reflect their misplaced confidence I think. They betted too much on the bezel-less screen & Face ID etc combined with "Apple Prestige".
      Regarding the XR, it is heavy. 200 grams. That's twice the weight of my SE (113g). The same weight as XS Max (208g).

      This weight factor alone is very disappointing, I can accept the weight and form factor of the iPhone 7 (at 138g) but the XR is one heavy phone.
      (the glass back/wireless charging feature unnecessarily adds weight, does anyone actually find it worthwhile? Another side to worry about cracking,
      you cannot hold the phone and use it while charging, it is slow & produces energy loss through heat. No thanks.)
      But in some ways the XR beats the XS (quality, battery life), still overpriced though.

      6 Plus is getting long in the tooth running the big screen,
      I think the adoption of Image Stabilization from the 6 Plus to 7 was a good choice for the target audience.
      X is a better quality phone than the XS (antennae/wifi issues, possibly hardware issue). They are both still overpriced though.
      If you want be modern and can get a deal on the X from bread and mortar id say go for it.
      But if price is my enemy I would go the 7. Good phone. Family member has one, solid device.
      (and these days it will take longer for older phones to get long in the tooth).
      Other than that I personally would go for an Xperia,
      don't know much about them but decent audio out and some have on-board noise cancelling capabilities(with included earbuds).

  • Moral of the story, purchase an android phone. many competitors such as Samsung, Huawei, LG, and so on make amazing phones, newer tech, better features, LIGHTER PHONES (since you have an issue with that) for a significantly lower price.

    Yet you still buy apple?

    Should i also add, the iphone camera is still severely inferior to most competitors.

    • https://www.expertreviews.co.uk/mobile-phones/1404648/best-p…

      "Severley inferior" - yeah, nah. Maybe you should google a few more sites before saying things like that. It may not be the "best" but the consensus is it is, pretty much, up there with the rest of them and it better for video.

      Some people like the Apple IOS system - it isn't for everyone but then there wouldn't be a whole bunch of different providers if everyone wanted exactly the same thing.

    • Hi, I'm actually the obsessive type who would like having full customization and tonnes of options for settings, like with android.

      As it turns out though, my first 2 smartphones (iPhone 4, 5) were hand me downs from my mother, since she used to be on mobile contracts.
      So I grew accustomed to iOS, and then for my first 'bought' iPhone I was able to sell the 5, trade in the 4 at Apple for $100 credit,
      to get a great deal on the SE.
      I just went with it, I don't know if this kind of thing is planned by Apple or just a by-product of their premium marketing
      (maintaining RRP prices and keeping the used product value higher than others) but it worked for me, and the iPhone 4 & 5 were solid devices,
      so I decided to be loyal.

      I don't use the camera much on the phone, other than the occasional photo when going out.
      I find it handy for taking photos of information or the back of the TV to check the model number etc…
      I bring my Canon 200D when I want to take photos I guess…
      I agree the competition's phones are just as amazing or better. But sometimes its how it all works for you which matters most.

      Edit: Just to clarify, I would not have bought the iPhone SE if it cost me $629.

  • Apple has been going downhill since 2013, it's just people have realised it on mass since last year.

    • I would say personally, since 2016. As that is when the iPhone SE was released, and it is the first Apple product I have had issues with. Albeit a year later.
      (Quality control - faulty hardware parts - needed to be replaced twice)

      I am aware though of various issues with other Apple products I do not own, and yes they may date back to 2013.

      EDIT: I actually remember my mother’s iPhone 5 having a battery recall (uncertain what the issue was, possible danger?) and having that replaced once.

      • Have a look at how bad the macbooks have been? Check out Louis Rossmann on YouTube. He hates Apple with a passion because they screw their clients over with defected units. But makes a very healthy living from it fixing their defects. I personally had an issue with my MB Pro. The LVDS connector fried. Common issue. Took it to nextbyte in 2013, said there was water damage. Apple voided my warranty. I said there is no fing chance that there is water damage. I asked apple to send me nextbytes proof. They sent a shitty photo that measured about 200 x 300 px and the photo wasn't even of my macbook, it was a different board. You can clearly see why they went out of business https://www.productreview.com.au/p/next-byte.html and never should have been an authorised repaired.

        So I told apple, they told me to take it to the apple store.

        Said they will not fix it as the battery was replaced (with a genuine one) and it would cost just under the same price of a new one to get it fixed.

        I said if you don't fix it I am never buying an apple product again. Gave me the bum stair.

        Walked out never owning an apple product again. A lot of people would not have the same assertiveness as me. Apple counts on this, a lot of people would of just bought a new mac.

        • Yeah never owned one, or plan to really.. Tablets do the job for me.
          Yeah Louis Rossmann that name sounds familiar, I think I have come across his videos on YouTube.
          The video I watched was about how Apple has been blocking imports of certain components + sueing those third-party repairers for opening up and repairing older MacBooks.
          Pretty dodgy practice, but at the same time I can see a reason how Apple does this, they spend a lot of research/engineering on making sure everything (software/hardware) works together well. And replacing components can give rise to issues that otherwise never would arise.
          So it is in their interest to protect their 'brand' (reputation/marketing).
          I can see both sides to the story, but I am sure if you bought an old model second hand, and want to upgrade its components, Apple would be a real pain in the ass.

          • @thebadmachine: I do not know how a frigging change of battery would effect warranty. If you got a lemon of a new car and they said oh the battery has been replaced, sorry we can't fix it you would be yelling at their faces.

            Apple deliberately keeps building manufacturing and assembly flaws in their products once the issue/s are known.

            If people had an idea of the scale, they would be leaving in their droves.

            • @Korban Dallas: I'm not speaking about warranty, just old products that are altered can contribute to the general reputation of a brand, no matter how small, and it seems Apple thinks they have enough money to go after each and every thing that can affect their brand/market share.

        • When I knocked over a glass of water and flooded my other half's MAC it ceased to work; I was devastated at my stupidity. We took it to a repair place in Getrude St, Fitzroy. He took one look at it and said it wasn't worth the cost of repairing it - but he was really good and didn't charge us for the consult. My man went on the web, looked up the videos, opened the unit up and dried it out. It has been working ever since. I'm pretty sure just about any PC manufacturer would not be happy if you went in with a PC with aftermarket things on it and asked for a repair. From a warranty perspective it is hard to know, if any subsequent issues arise, what are the new repair or the old repairs. Our experience is that Apple are, generally, pretty generous with their repair policies, but YMMV.

  • +1

    They are fine mate.

    Don’t get on the Apple bash bandwagon just because everyone is whinging.

    I’ve been using X for the last one year, it’s perfection.

    Only complaint I have is the price.

    • I agree, the only thing stopping me jumping in for a new phone is Apple has got a tad greedy. I, suppose, their stand is you can get the XR if you want the "reasonably" priced phone but I think they seriously misjudged the market; particularly in China. It will be interesting to see what this years release will be like.

      • I may direct you to the link in the comment below, where I mention the weight of the XR. The weight of these new models (as well as the cost and lack of QC in certain releases) are the primary reasons that disappoint me with these products.

      • I definitely think they misjudged the market. Huawei is a real option and with people concerned about the economy whose going to buy a ‘budget’phone that costs two months salary.

    • The iPhone X is a well built phone. It is better than the XS which has issues, which I have mentioned here.
      I would be content if I had gotten the X, even with the release of the updated XS.

  • There is an edit I would like to make to that post but cannot.
    I mention the XR weighs more than the XS. Would like to add it (the XR) is the same weight as the XS Max.

  • Would also like to add that there have been a few more hiccups with the Apple TV 4.
    Occasionally the system sounds just go mute, gets me worried that the OS is bugging out.
    And recently the Apple Events app updated itself, and when opening it, was met with a blank grey screen, which never progresses. It just gets stuck like that, you can press menu to go back to home screen and continue using the Apple TV.
    But what’s with Apple’s own App bugging out and not opening ? Yeah not-interested in watching the event anyway Apple thanks.

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