5yr/Unlimited KM Warranty (up to 7yrs Unlimited on Engine/Drivetrain) on All New Toyota Vehicles Delivered from Jan 1st, 2019

Employeespackbace @ Toyota Australia on 04/01/2019 - 11:47
Last edited 04/01/2019 - 13:07

Moved to Forum: Original Link

Well it's finally happened, Toyota, the market leader, has extended their warranties to catch up. There were systems in place to do warranty repairs till 5yrs (internally, unadvertised), but now it's finally official, yay!

When it comes to buying a new car, we believe that nothing should stand between you and the thrill of the drive. Which is why we've made sure every[T5] new model bought after 1 January 2019 is protected by a minimum five-year unlimited kilometre warranty that covers any part, panel and accessory made by Toyota.

View full terms and conditions

2 extra years of engine protection
Stick to your annual service schedule, and we’ll extend your engine and driveline warranty from five to seven years, so you can drive stress-free for longer. Conditions apply.

A decade of Hybrid battery cover
We’ll increase the standard guarantee on your new Hybrid battery to up to 10 years as long as you undertake your annual inspection as part of routine maintenance according to the vehicle logbook. Conditions apply.

60-day money-back guarantee
For any failure that prevents your Toyota from being driveable, and for any failure that’s had multiple unsuccessful repair attempts, we’ll refund whatever you’ve paid in full. Conditions apply.

7 years of emergency assistance
While taking care of your vehicle, we’ll also take care of you by covering your expenses related to car hire or towing if required. Conditions apply.

Automotive

Related Stores

Toyota Australia
Toyota Australia

Comments

  • Tacooo on 04/01/2019 - 11:48
    +60

    This isn't a deal if it's just standard practice now.

    • delfredo on 04/01/2019 - 14:49
      -2

      It is because for those that are risk adverse, they now don't need to buy extended warranty for the 4th and the 5th year coverage. It's now included as part of manufacturer warranty coverage.

      The practice was "internal/not advertised" according to OP. Toyota was trying to have the cake and also eat it, ie. bow to industry pressure by unofficially honouring warranty claim for 4th/5th year and still charging customers for extended warranty over these two years.

      • HighAndDry on 07/01/2019 - 12:28

        I get why, but that'd defeat the purpose - part of having longer warranties is as advertising/to attract buyers. Having an unadvertised, internal-only policy really meant they were incurring the expenses of a longer warranty period, without any of the positive PR.

  • pensionday on 04/01/2019 - 11:49
    +19

    Public service announcement

  • Jimothy Wongingtons on 04/01/2019 - 11:56
    +84

    Thanks op grabbed 10

    • Womb on 04/01/2019 - 12:05
      +4

      Darn I missed out.

      • Ge3ks on 04/01/2019 - 12:07
        +2

        Same. Showing out of stock. OzBargained!

      • Quantumcat on 04/01/2019 - 12:45
        +2

        No Brodening cars for you

    • Qmar on 04/01/2019 - 12:10
      +2

      Damn… just bought one with 3 year warranty in December!

      • Dubbin on 04/01/2019 - 12:57
        +5

        Check the returns policy, you could buy a new one and return it on the old receipt ;)

        • BigLeviathan on 04/01/2019 - 19:21

          Or use credit card price guarantee

    • misguided on 04/01/2019 - 12:58

      Damn the deal is unavailable in Uluru. Why does NT have to miss out on all these awesome deal.

      • Nugs on 04/01/2019 - 13:15
        +2

        C U there
        .

        • [Deactivated] on 04/01/2019 - 14:49
          +1

          C U Next Tuesday?

  • bloom on 04/01/2019 - 11:57
    +36

    Thanks, stacked with gift cards to 5.5 years

    • Quantumcat on 04/01/2019 - 12:46
      +8

      Don't forget Cashrewards

    • George Washington on 04/01/2019 - 13:42

      does it cover back seat stains?

      • bloom on 04/01/2019 - 13:51

        No you need to buy RainX from SCA

  • PLA74 on 04/01/2019 - 11:58
    +3

    I think you should move this to a PSA post in Forums OP :)

  • Taegukgi on 04/01/2019 - 11:58
    +3

    Any cashback?

  • distoria85 on 04/01/2019 - 11:59
    +30

    Now the "market leader" needs to adopt android auto / apple car play…..

      • PainToad on 04/01/2019 - 12:09
        +14

        Because quantity doesn't equal quality.

          • Yabadabadoo on 04/01/2019 - 12:44
            +8

            @bowtiehoon: I have always found Toyotas it be poor quality. They may be reliable but who want a car that keeps going after 20 years but bits started falling off from day one ?

            I have driven probably 15+ <5000k Toyotas and almost always found bits falling of or broken clips etc. Its just cheap plastic inside. I haven't had this with Hyundai for example its just Toyota that so bad.

            • bowtiehoon on 04/01/2019 - 13:55

              @Yabadabadoo: damn, I stand corrected, guess they are not "definitely" reliable anymore…the Koreans have moved up the list it seems.

              https://www.news.com.au/technology/innovation/motoring/motor…

              • King Tightarse on 04/01/2019 - 16:02

                @bowtiehoon: Looks like the Koreans are winning. Ist, 2nd and third

                "The 2018 initial quality study results were stunning. The top three brands were South Korean. Genesis — Hyundai’s new luxury brand launching here later this year — took first place, followed by Kia and Hyundai itself."

                “It’s the result of relentless hard work, focus and dedication by the Koreans,” Amodeo says.

              • MrBear on 05/01/2019 - 11:22
                +2

                @bowtiehoon: Jaguar, was shit, still shit, always shit.

                They can use this new tag line if they want…

        • jbone999 on 04/01/2019 - 12:13
          +1

          no it doesn't, but im sure a Lamborghini is of better quality than a Toyota, well id hope so, but that doesn't make them Market Leaders. Like them or loath them Toyota sell the most cars, so they lead the market in sales….

          • bowtiehoon on 04/01/2019 - 12:15
            +4

            @jbone999: I think we are talking about different things…
            I don’t think a Lamborghini is more reliable than a Toyota
            It’s def more fun though :)

          • Merlict on 04/01/2019 - 12:32
            +3

            @jbone999:

            im sure a Lamborghini is of better quality than a Toyota

            I mean it looks pretty, but one is going to be a lot better off after 300,000ks of lazy maintenance and kids all over the seats

    • bowtiehoon on 04/01/2019 - 12:09
      +3

      I 2nd this, it’s main reason I didn’t buy a Toyota last year and the last couple of cars purchased before were Toyotas. Toyota US has it but not Toyota Australia. They need to get their crap together…

      • Spam Service on 04/01/2019 - 13:34

        It's strange that they don't, but having said that a $400 aftermarket option will be better than most factory head units. I wouldn't rule out a car completely just for that.

        • MrBear on 05/01/2019 - 11:26

          Except you often fit an aftermarket head unit in Toyota's. Some require a whole new fascia as well to replace a double DIN head unit.

          But I guess this is true of a lot of automakers these days.

          • Spam Service on 05/01/2019 - 13:43
            -1

            @MrBear: Replacing a head unit id dead simple - even with a new fascia (which usually means unclipping the old one and clipping on the new one, a 10 second job.

            • Employeespackbace @ Toyota Australia on 05/01/2019 - 19:54
              +1

              @Spam Service: Depends on the car. New Corolla adopts a different design, not just a simple fascia change (screen comes up from the dash)

  • kingmoron on 04/01/2019 - 12:00

    Any cashrewards ? Will shopback price match ?

  • Poolprouk on 04/01/2019 - 12:03
    +2

    phone is fine

  • nikpik on 04/01/2019 - 12:03
    +4

    Thanks OP , December corolla recall was a better bargain

    https://amp.news.com.au/technology/innovation/motoring/car-a…

  • LoungeLizard on 04/01/2019 - 12:04
    +23

    Hmmm, Kia gives 7 years + roadside service AND 15K km service intervals. Back to the drawing board Toyota …

    • dylo on 04/01/2019 - 12:21
      +5

      This. Got a 2018 Picanto with all of that plus an additional 3 years warranty, in total 10 years.

      • Employeespackbace @ Toyota Australia on 04/01/2019 - 12:57
        +19

        For a 2019 Kia Picanto S:

        Service Interval (whichever occurs first) Price
        1 Year or 15,000 km $248.00
        2 Years or 30,000 km $429.00
        3 Years or 45,000 km $302.00
        4 Years or 60,000 km $470.00
        5 Years or 75,000 km $280.00
        6 Years or 90,000 km $541.00
        7 Years or 105,000 km $297.00

        Not exactly cheap servicing there for a 1.25L car… First 5 years a Corolla will cost $875 to service, vs $1729 for that Picanto

        Corolla 6yr - $760, 7yr - $252. So Corolla over 7yrs is $1887, vs $2567 for the Kia

        And you say Toyota need to go back to the drawing board?!

        • jasonc on 04/01/2019 - 13:20

          $17k + $1729 < corolla + servicing

          • Employeespackbace @ Toyota Australia on 04/01/2019 - 13:21
            +5

            @jasonc: Would you not expect a $17k, 1.25L car to be cheaper to service than a $28k, 2.0L car…?

          • Gorian4 on 04/01/2019 - 14:38

            @jasonc: Seriously Jason? Are you comparing a Picanto with a Corolla.

            Might as well bring back a Daihatsu so we can have an even playing field, ahhahahahha

    • Employeespackbace @ Toyota Australia on 04/01/2019 - 12:53
      +2

      New Corolla - $175 for first 5 services, every 12m/15,000km
      CHR/New Camry - $195 for first 5 services, every 12m/15,000kms

      That trend started about 2yrs ago when the CHR came out. Only diesels needing 6m intervals, but every new model petrol coming out is coming with 12m intervals (so far)

      • jackwilk on 04/01/2019 - 13:20

        RAV4 petrol is 6 months intervals, no idea why. 185 bucks every 6 months.

        • Employeespackbace @ Toyota Australia on 04/01/2019 - 13:21
          +1

          Yep but it's old. New model in May should be different

          • vash12 on 04/01/2019 - 13:52

            @spackbace: Good, will test drive the 2.5L non-CVT.
            Any plans to implement Apply car play in the near future?

            • Employeespackbace @ Toyota Australia on 04/01/2019 - 13:57

              @vash12: No idea. US model has CarPlay.

              Trainers told us a few months ago that Toyota saw no need to extend the advertised warranty, yet here we are.

              They told us there's no need for CarPlay/Android Auto, but who knows lol

              I'd recommend looking at the hybrid model. Hybrid will only be getting bigger over the coming years

              • Gorian4 on 04/01/2019 - 14:57

                @spackbace: Sorry but electric is where it's at.

                Hybrid will only be good for those travelling super long distances on the regular.

                • Employeespackbace @ Toyota Australia on 04/01/2019 - 16:33

                  @Gorian4: Sure, electric is great and I'd love a Tesla.

                  But useless if you're charging off the grid at your house, lets be honest.

              • vash12 on 04/01/2019 - 15:56

                @spackbace: Might consider the hybrid but depends on the price difference.
                And also hybrid model comes with CVT….. yuk

                • Employeespackbace @ Toyota Australia on 04/01/2019 - 16:33
                  +1

                  @vash12: All new hybrid models are about $1500 more than the petrol equivalent.

                  It's a no-brainer really!

          • EnALup on 05/01/2019 - 00:12

            @spackbace: Yea, my 2012 one was serviced every 6 months and it was pain as my car did less than 10k per year. After 3 year, it was on dealers 3 year extended warranty.
            I went to local mechanic after 6 year extended warranty to see one of rear shocker was leaking. As per mechanic, it didn't look new and either dealer didn't notice it or didnt notify me if they had to cover it in warranty.

      • MrBear on 05/01/2019 - 11:24

        How about dem Prados?

        • Employeespackbace @ Toyota Australia on 05/01/2019 - 11:33

          Yep. Dem diesels. Dem need more frequent servicing.

    • StonedWizard on 04/01/2019 - 13:37

      Kia only give you roadside if you service your car with them.

      • whooah1979 on 04/01/2019 - 13:55

        Is that because they need roadside assistance more often?

  • superforever on 04/01/2019 - 12:04
    +3

    not a bargain they should do it a long time ago.

  • chewkl on 04/01/2019 - 12:07
    +3

    Oh what a feeling! yawn

  • CoreJava on 04/01/2019 - 12:07

    What is the CAP price servicing KM?

  • squall3031 on 04/01/2019 - 12:09

    lol, I managed to get 3 years extended warranty for free on top of the default 5 years warranty for my Mazda.

    • sagrules on 04/01/2019 - 12:13

      How did you do that?

    • chumlee on 04/01/2019 - 12:15
      +2

      Is it manufacturer warranty or some crappy 3rd party extended warranty?

      • squall3031 on 04/01/2019 - 12:51

        It's from Mazda dealer. We just negotiated price for new car and they threw in the extended warranty.
        The warranty is definitely from them and not 3rd party. But it comes with a condition that it's only valid to me as being the owner of the vehicle and if I keep servicing my car at Mazda service centre. I'm not sure whether it can be "Any" Mazda service centre though.

        The extended warranty is not transferable if I sold the car to a new owner.

        • chumlee on 04/01/2019 - 12:54
          +9

          Seems like an aftermarket warranty and not a manufacturer warranty - manufacturer warranty is transferable & applies to any dealer you want to take it to

        • Spam Service on 04/01/2019 - 13:37
          +1

          it's only valid to me as being the owner of the vehicle and if I keep servicing my car at Mazda service centre

          They'll definitely be getting their money's worth if you need to service it at the dealer for 8 years. Looks like the dealer got the bargain on this one!

    • [Deactivated] on 04/01/2019 - 12:53

      What are the conditions of this warranty and what are the claim limits?

  • turk182 on 04/01/2019 - 12:10

    Best price on a new basic camry?

    • Matt P on 04/01/2019 - 13:19
      +1

      need the optional dent in the corner of the rear bumper?

  • SirFlibbled on 04/01/2019 - 12:11
    +2

    Well that's a bit shitty. I bought a new Corolla 3 weeks ago.

    • chumlee on 04/01/2019 - 12:14
      +29

      Buy another one and take old one back with receipt

    • Cheep Charlie on 04/01/2019 - 12:19
      +3

      Ring customer service and complain , they will be expecting the phone calls , you could surprised with the outcome.

    • superforever on 04/01/2019 - 12:54

      You should recall it

    • pegaxs on 04/01/2019 - 12:39
      +1

      Link pls??

  • DiLs on 04/01/2019 - 12:13
    +2

    Damn just bought a new Camry only 3 years ago

  • dylo on 04/01/2019 - 12:15
    +5

    Will they backdate this offer to May 2015? Asking for a friend.

  • HKS on 04/01/2019 - 12:18
    -1

    ill come back when life time warranty exists

  • trev likes bargains on 04/01/2019 - 12:19

    A bit too late. The market has moved on

  • King Tightarse on 04/01/2019 - 12:19
    +1

    "Toyota, the market leader, has extended their warranties to catch up"
    Not quite, Kia have been doing standard 7 years warranties for years

    • Merlict on 04/01/2019 - 12:33
      +6

      That's agreeing with OP though, hence the catching up

      • King Tightarse on 04/01/2019 - 13:30
        +1

        Been edited since (said 5 year when I did the comment)
        Also Kia warranty is the entire vehicle for 7 years, not just drivetrain

  • Dream-cast on 04/01/2019 - 12:23
    +5

    Market leader in recalls.

    • pegaxs on 04/01/2019 - 12:40
      +2

      Nah, that honor went to Mercedes Benz this year. Considering the amount of cars they sell and their range, that is abysmal.

    • Spam Service on 04/01/2019 - 13:40
      +2

      They're actually not, but even so a manufacturer recalling a car isn't always a bad thing. Brands with a reputation to keep will recall and fix issues, cheap brands that just don't care won't recall and will deny the issue at hand.

      • KMeister on 04/01/2019 - 18:22

        This! Mandatory recalls are issued by government agencies, voluntary recalls are issued by the manufacturer.
        Either of those recalls will not happen unless the manufacturer is forthcoming and reporting those known concerns to relevant agencies.

  • alx88 on 04/01/2019 - 12:29
    +1

    Nice!! In time for the new RAV4.

  • Alanw on 04/01/2019 - 12:31

    Competitors are now offering 7 yr unlimited warranty.

    • abuch47 on 04/01/2019 - 12:48

      *some competitors

  • radissimo on 04/01/2019 - 12:35

    "market leader" :D

    • SydStrand on 04/01/2019 - 12:43
      +4

      They do sell far and away more vehicles than Mazda and Hyundai, our #2 and #3. So yes, market leader.

      • [Deactivated] on 04/01/2019 - 12:50
        -2

        Take away cashed up tradies and they are no longer market leaders.

        • SydStrand on 04/01/2019 - 13:16
          +1

          They're almost double Mazda. Even if you took away their top-selling Hilux, they'd still be ahead with the Corolla and all the SUVs. More, if you cancel out the cashed up tradies' BT-50s.

  • pegaxs on 04/01/2019 - 12:42
    +4

    You know I love you, Spack, but this isn't really a deal. It's just bringing Toyota into line with other manufacturers.

    While it is good news, it's hardly a deal.

    PS: came in for the inevitable "bought X amount" and "used gift card/cashrewards" posts and was not left disappointed. :D

    PJC 8 min ago
    We like to see prices. Bargains have prices. ® © ™

    • Employeespackbace @ Toyota Australia on 04/01/2019 - 14:29
      +1

      Kill joy :P

  • Rimzi on 04/01/2019 - 12:43

    After terrible after sales service with my mothers new car, we’ll NEVER buy a Toyota again

Login or Join to leave a comment
Login Join