I've had a lot of problems with Collier Bistrow, having ordered a pair of RM Williams from this store.
I ordered a pair of boots for my sister for Christmas, and spent weeks hearing nothing back from the store. Eventually I started a PayPal dispute, didn't hear anything back from that either. I made these two comments when new deals kept popping up:
https://www.ozbargain.com.au/node/417345#comment-6603330
https://www.ozbargain.com.au/node/415131#comment-6597572
I originally wrote a comment of bad feedback, saying:
"I haven't received anything from the very first sale (15th October). I've called their business in the UK, and they keep promising to send it. I opened a PayPal case and after offering a few responses promising to ship it on the next business day, they eventually just stopped replying. PayPal case got escalated, but I'm gonna give this vendor a neg.
From what some people are posting, they've got their boots, but I didn't even get an order confirmation emailed to me when I paid with PayPal.
A couple of days into the PayPal dispute and they haven't even responded."
After I posted these messages the owner of the store called me and asked me to take down the messages in exchange for goods. I said no, I will not, as that is not true to the community, but if you promise to increase communication I can add a comment to say that you are trying to communicate better and remove my neg.
He promised to send goods for the Christmas present and I said okay, thank you.
Since then, I've only faced further issues and he has not communicated with me at all. He will no longer pick up my phone calls or respond to my emails.
Not mad about not getting free goods, but hearing nothing about whether or not I'd have to buy a Christmas present has been frustrating.
It seems like this is a dodgey operator who will try promise goods to get people to get rid of negative comments. I've had messages from other OzBargain members confirming that he has done this to them too.
Please note that Collier Bristow has been banned from OzBargain indefinitely. See full comment here.
If any other users have been offered something in return for removing their complaints, posting positive comments or posting deals then please use the Talk With A Moderator forum to let us know. The information will remain private.
Thanks