Hey guys, I'm currently with commbank for my regular account (0% interest, 3% international transaction fee, $4 a month fee) and savings account (fee free, only 0.4% interest) and I've realised I'm getting a complete bum deal.
I've done some research in to banks that offer international transaction fee free debit cards (citibank and macquarie) and banks that have decent savings accounts with reasonable interest rates.
With commonwealth i can call pretty much any time and get somebody who can instantly deal with any issue i have and it's dealt with pretty damn quick. and I guess I have the worry of if i go for a fee free bank with a better interest rate I might have a harder time getting any issues dealt with quickly / efficiently.
I guess the tl;dr of this whole post would be:
Does anybody with macquarie or citibank have any issues with them as a regular use bank? neither have a branch anywhere near me so I'd be dealing with them via phone if anything required contact.
edit: i guess ING Orange Everyday also looks like a valid option
If you aren't ready to change, close CBA and open a NAB account, same as CBA but without monthly fee. Also open a Citibank (or Macquarie or both) for no international fee transactions. Once you have tested the waters, you can decide from there.