The most recent ACCC NBN speeds report is out.
Unsurprising ozbargain favourite and premium priced ABB is up there with the best, at number 2. And TPG is 1st rated fastest NBN provider again.
Link for those who are interested.(accc.gov.au)
Here is link to the media release.(accc.gov.au)
I’m currently on Exetel, I just made a post on whirlpool how my blizzard downloads are getting throttled yet my Speedtest results are normal. It’s so annoying
Hah they didn't deny it
I know, I wish they just said no we don’t throttle downloads.
Instead they will probably reply with a “fix” to keep me happy.
Exetel have done this for at least 10 years.
Its all over Whirlpool etc.
Interesting read. So we should be getting a 10-20% discount considering that they can't meet 100% of speeds advertised.
I've known a few people with TPG who were getting 40-45 on their 50 plan have TPG offer to move them down to the 25 plan "as they weren't getting their advertised speeds". "um, no thanks."
I wonder if that's done to improve their stats "x% of our customers get full speed NBN", or I'm just being cynical.
I don't even have an install date yet… and I'm in Sydney… even 12 would be huge step up from my crappy ADSL.
and I'm in Sydney
Why would that make a difference?
ACCC pretending that having management functions duplicated 20 times or whatever the number of ISPs that is buying from NBN is more efficient and cheaper than NBN or one other entity selling to consumers. It's a farce.
This is of course the government agency that found that the electricity market is broken and then recommended that it (the ACCC) should set the price thereby deliberately passing on the massive costs and appalling waste of the privatised electricity system it called broken onto the consumer.
The ACCC is the enemy of anyone who wants low prices because it's an organisation designed to implement a broken ideology of neoliberalism.
Yea, I agree. Competition is terrible for consumer outcomes.
Imagine if management functions of coles, Woolworths, IGA, Foodworks, etc was combined into one, no duplications, just one supermarket brand. So much more efficient selling to customers. And cheaper prices for everyone.
Certainly worked for the energy market, I'm extremely chuffed that a fungible item now costs me twice (triple?) what it used to, but I get to choose which logo appears on the bill. Totally worth it!
Down with socialism! Long live capitalism!
From my memory of the cost breakdown of energy costs for households. It’s the excessive poles and wires investment (due to poorly government designed rules) that makes the bulk of our bills.
So I wouldn’t put it down to the logo on your bill.
Just to recap on how it failed.
Energy infrastructure companies( like all companies) want to make more mooney.
They are regulated because they are monopolies in each area (no one wants two power poles in the same street right).
Government wants to ensure there is investment so there are no black outs. But don’t want excessively profits to a monopoly.
So the rules they gave said:
Please invest, but you can not make any more than 4% return on your investment (the % I made up for argument sake)
Energy infrastructure companies responded by saying, “ok we will just invest as much as we can, even if the street has perfect infrastructure, because it’s the only way to make more money. There is no incentive to invest only when needed, or to the right area( street or suburb), I just need to invest somewhere, and the more I do it the more money we make.
This lead to increasing charge placed upon consumers.
This is a ridiculous take. You want the government, whom you absolutely hate btw, to not only build basic infrastructure but also administer everything from last section connections to customer service to selling/providing ancillary equipment and troubleshooting?!
Only in an imaginary ideal socialist Utopia would that then remotely be possible. Good luck. You might want to move to Venezuela.
I have one of those whiteboxes they use to measure this. It's handy getting a monthly report on your stats.
Interesting, is it much effort being a volunteer?
No, not at all. You just plug the whitebox into your modem and that's it.
how much is that? and do they record how much traffic gone through?
@SnoozeAndLose: They do record how much traffic so they give you a monthly report card on how your service performed and what your average download speed was. There is no cost involved and you can sign up here(accc.gov.au)
just waiting for it to download.
Hahah,you need to get on to TPG for faster net :p
Here’s the key take away. From the media release…
The ISP with the fastest broadband this quarter was TPG followed by Aussie Broadband, iiNet, Optus, Telstra and MyRepublic
Smaller independent ISPs who sell wholesale from iiNet and others easily exceed the 100mbps from TPG though making this report less accurate. My home speeds are around 180-220mbps.
Yea, certainly can. There are like 60 ISP out there.
I believe the ACCC only reports on the big companies as they represent some 90%+ of the market. So it’s a good consumer guide. Plus smaller ISP won’t have enough volunteers to make it work.
So if you wanna go with a independent, it’s buyer test out yourself, or maybe stick with the ISP that report highest consistently
@cloudy: I was thinking state wide ones with employees rather than volunteers. Still surprising to find TPG up there as I find Telstra to be the best from my experience in the mainstream.
@Clear: And that’s why it’s good to have board based reports from thousands and thousands of tests, It can give some surprising results, cheaper ISP can be cheap and provide better results.
Switching to TPG soon this is great news.
Wanted to get on board a reliable provider with all the ISP's closing down lately.
Had a bad experience with Telecube. Never again.
Thanks OP for the information I feel very much at ease now.
I’m glad it helped someone.
It’s good that the ACCC are reporting this now, makes it more reliable in finding the better providers.
And it’s good to know you don’t have to pay a premium price ( cough Telstra cough) to get the best speed
To be honest I still have my doubts with the ACCC methodology of testing all this but I mean it is all we got atm but yeah I wouldn't put too much what is the word I am looking for.. salt? faith? In this report as the methodology does not look all that convincing or thorough in-depth at all on first glancing but it is a start.. maybe hopefully not the end.
I think often methodology isn't the problem, its consistancy of testing and the reflection of tests to reality that matters.
So as long as the method doesnt change a lot just to appease differing parties that is a good thing.
Hardly a test out there in this world that is perfect, just hope its not biased.
This just proves that ISP's are pretending to be premium, charging a premium price, but not delivering.
I think you need to read further down the report. Telstra has the fastest page loads, lowest latency and if you exclude underperforming connections (Connections that cannot reach their top speed due to the shitty NBN) they are the second fastest.
Just taking the average speed is misleading. Ill admit, TPG are providing very good value for money though. I suspect they will do this for a while to pick up customers before winding back the bandwidth they purchase from the NBN.
(Disclaimer: Im with TPG but on their FTTB network. Its fast but overseas speeds are very dissapointing)
Choice also run a similar scheme to the ACCC. I believe they have about 1900 volunteers with their box (I am one of them).
www.choice.com.au/electronics-and-technology/internet/connec…
Thanks, seems like Optus and iiNet too the list. Aussie mid pack, and also at the very bottom as well for a product
if only exetel were part of it. would be interesting