Sorry for the slightly ''click-bateish'' title, but I had a rather bad experience with my 28 Degrees card recently that I thought was worth sharing and of interest to at least some of you (65 years and older).
After reading a post in this forum about the recent revamping of the optional shoppers protection program, I got all enthused and decided to join up.
Well, when I tried to join up to the program both on-line and in person by phone, I was told that I was ineligible. When I asked why, I was told in exactly these words "because you are too old".
I then read the PDS and it actually does say that the Shoppers Protection Program is only eligible for card members up to 64 years of age.
So my question, is: what is the difference between a teenager who has a 28 degrees card and an 85 year old granny buying a toaster in K-Mart and both wanting Buyer's protection?
Is this legal age discrimination (Age Discrimination Act 2004)? Your comments please?
It is discrimination, yes, but if I had to guess I would say it is because most over 65's are retired and have time to price shop on everything they buy and therefore a bigger risk for 28 deg. Have you asked them why?