This was posted 6 years 1 month 24 days ago, and might be an out-dated deal.

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$1 for 10 Meals @ Hello Fresh

23411
$1 for 10 Meals @ Hello Fresh Affiliate
Go to Deal
Cashback
lovedeals on 09/11/2018 - 13:13 hellofresh.com.au (6895 clicks)
Last edited 09/11/2018 - 13:14 by 1 other user
FBODRSD
This post contains affiliate links. OzBargain might earn commissions when you click through and make purchases. Please see this page for more information.

It works! Just used it 20 min ago.

Procedure:

  1. Sign up/register (Don't select or use any discount codes when you sign up)

  2. Select the 2 x 5 meal plan (original box or veg)

  3. Type in your details, delivery details, payment details etc and use the code: FBODRSD

  4. The code will turn your $110 order into $1

  5. Once paid and processed, go ahead and cancel the subscription

Extra Hack: Apparently you can use the same CC details on a new account (ie different email address) and it will work!

Referral Links

$115-$125 off 1st Box: random (327)

$115-$125 off First Box, $20 off 2nd & $10/$20 3rd Box + $9.99 Delivery for Referees, $80 Credit for Referrer.

Groceries

Related Stores

HelloFresh
HelloFresh

closed Comments

  • Julius on 09/11/2018 - 16:35
    +3

    You know what would be great? A shopback on Ubereats this Friday afternoon.

  • Sex on 09/11/2018 - 16:47

    If my delivery is on the Wednesday 21st of November, I won't get charged again until that week right? As in I won't get charged next week?

    • Rahyne on 09/11/2018 - 18:02

      As long as in ‘my menu’ it shows next week as ‘skipped’ you won’t be charged next week

  • kzrocky on 09/11/2018 - 19:06
    -1

    This is stealing people.

    • Sage on 09/11/2018 - 19:33
      +9

      Human trafficking on Ozbargain, what a pity.

      • Jaes on 09/11/2018 - 21:06

        Well, given how desperate all ozbargainers are, it's not a surprise

  • Unacceptable on 09/11/2018 - 19:20

    hello fresh is blacklisted as this kind deal was on and cancelled later.

    • hasher22 on 09/11/2018 - 21:33
      +2

      Well…. not really their fault. Wasn't a "deal" in the first place. It's just consumers like me and you taking advantage of a glitch, bug, system error, whatever you want to call it. The company can not honour it if they wish.

  • Maddie-May on 09/11/2018 - 20:11

    My order was showing $0.00 paid via PayPal and they bloody charged me $135.00 😡
    Waiting for PayPal to reverse the charge.

    • Rahyne on 09/11/2018 - 20:28

      Mine still showing as $9.95 (delivery) only and Paypal shows the same

  • wazza23 on 09/11/2018 - 21:46
    +1

    Damn, postage 9.95 refunded.

    • Chrissy213 on 09/11/2018 - 22:46

      Mine too but no email explanation. Order still showing in account though.

      • Rahyne on 09/11/2018 - 23:21

        I paid via PayPal and still not refund yet

  • cloudy on 09/11/2018 - 22:04

    im just worried i get charged $110 bucks on my CC to get this box of stuff. But in ozb spirit, but first right!

  • zhuntai on 09/11/2018 - 22:54
    +2

    My order has been 'refunded'. Looks like the deal is not being honoured.

  • Mike444 on 09/11/2018 - 23:10
    +2

    mine got cancelled : (

    • Ghosteye on 09/11/2018 - 23:19

      I think they give the offer to you if you had no intention of cancelling. The meals on the accounts that I cancelled the subscription plan for were cancelled, but they honoured the deal for the accounts I didn't cancel.

      • NotBritishorUK on 09/11/2018 - 23:36
        +1

        I didn't cancel my subscription plan, but skipped a couple of weeks, mine got cancelled

        • mynameisjeffsdog on 10/11/2018 - 04:09

          I think its also based on if your have ordered with them before. Mine is active and I have never ordered with them however my mums got cancelled and had ordered a box in the past.

      • Pables on 11/11/2018 - 14:47

        How many accounts did you use??

        • Ghosteye on 11/11/2018 - 14:55

          I used about 5 accounts, but they got all got cancelled. too bad. I'm not sure whether i need to fight to get my 5 bucks back though

  • Veryveryverycheap on 10/11/2018 - 01:39

    Think mine got cancelled too.

    When I look at my delivery calendar that for the week I selected it says no delivery and where you see your invoice it says CONTACT. Anyones actually go through.

  • A-boy on 10/11/2018 - 02:23
    +1

    I got my $1.00 refund which they charged on my PayPal but in my account says delivery scheduled on Monday 19 Nov. I also skipped next 3 week and I am actually first time customer with them.

    I think they are checking address, if it's new first time, they may honour it.

  • mynameisjeffsdog on 10/11/2018 - 04:07

    Sent one to my family who have used it before and theirs got cancelled.

    I have never tried it before and my order is still active.

    When I look at my order history it says cancelled and it says You'll get your last delivery on Sat, Nov 17. Does this mean they will bill me $130???

  • mynameisjeffsdog on 10/11/2018 - 04:24

    So they just get free bank details and contact info out of us and then cancel peoples boxes ?

    • Xiaomi on 10/11/2018 - 11:21
      -1

      It's not like they created the promo to get some bank details? What are they going to do with it anyway? I think you're just mad that you didn't get free food, boo hoo.

  • mynameisjeffsdog on 10/11/2018 - 04:34
    -2

    Update: mine now says refunded on the status. What is the difference between refunded and cancelled ?

    • CharityCase on 10/11/2018 - 07:57
      +2

      Refunded: they cancelled your order and refunded you.
      Cancelled: they cancelled your order and robbed your $1.

      • mynameisjeffsdog on 10/11/2018 - 12:25

        No need to downvote. I was asking a question since the $1 is only a pending authorisation charge anyways. I know the difference but I meant in terms of hellfresh?!

  • knight321 on 10/11/2018 - 12:13

    Yep I just got refunded aswell. I will surely be telling them to delete my account and remove my data from their systems! I suggest everyone else to do the same.

    Edit: Just spoke to customer service. Although it says refunded in my account - they said they can confirm I have a delivery coming! LOL I'm so confused…

  • Tafe on 10/11/2018 - 12:20
    +8

    ACCC, ACCC, ACCC! You guys are funny.

  • [Deactivated] on 10/11/2018 - 12:27

    Order says cancelled, fair enough, but they have not refunded the $9.95 shipping charge to the credit card.

  • Fitzwah on 10/11/2018 - 13:29
    +3

    Mine was cancelled. I asked in chat why it had been cancelled. They apologised and gave me a box for the next week. Blamed a glitch on the cancellation.

    • [Deactivated] on 10/11/2018 - 14:00

      Wow really?

      How did you get to chat? I think I'll need to contact them to get the $9.95 refunded. When I click "contact" on my cancelled order nothing happens.

      • Fitzwah on 10/11/2018 - 14:02
        +1

        The little speech bubble that pops up.
        Maybe get your box reinstated too!

        • [Deactivated] on 10/11/2018 - 14:17

          Found the Chat, I had to turn off the Adblocker.

          So when I asked why they cancelled my order, they said the code was no longer valid, and I have been refunded $9.95 on 9/11/2018.

          It's not on my Credit card statement but she said it could take 5-7 days to appear.

          No box for me. Oh well was worth a try. Congrats on your box.

          • Mike444 on 10/11/2018 - 16:12

            @[Deactivated]: My person said 3-5 days, we have a conspiracy here!

            Someone call Alex Jones!

  • imissbeans on 10/11/2018 - 14:23

    How do you know if your box has been cancelled?

    • [Deactivated] on 10/11/2018 - 14:40
      +1

      Go to your account settings, order history. It should show the status of your order.

      I didn't get any emails or anything.

      • knight321 on 10/11/2018 - 15:58

        I went there it said it was cancelled but chat said my order is still scheduled for delivery…

      • imissbeans on 10/11/2018 - 16:03

        Thanks, I just checked and my order says "contact" under the invoice section.Not really sure what that means.

      • Sweet3st on 10/11/2018 - 16:11
        +1

        That's a bit sneaky! I wouldn't have found that otherwise… meanwhile, my meals are still 'in my box' and my subscription is active. Are they going to email everyone?

        • Sweet3st on 10/11/2018 - 16:14
          +1

          Actually, it doesn't say cancelled, it just says 'contact us'. They have refunded the $1 from PayPal, but that was just an authorisation check.

          • [Deactivated] on 10/11/2018 - 16:25
            -3

            @Sweet3st: Mine says cancelled

            https://imgur.com/a/PIIIajO

            Totally unfair if some get it and others don't.

            I don't understand my code being invalid now, when it was perfectly valid when I ordered and they charged my Credit Card.

            And now they have My name, address, birthday, phone number and credit card number.

            I feel like an idiot.

            • Seedy seed on 17/11/2018 - 14:47

              @[Deactivated]: You also carry on like one 😂😂 but your post made me chuckle so thankyou!

  • lovabargain on 10/11/2018 - 16:45
    +1

    Just contacted customer service through chat as my order also says ‘contact’, code is not being honoured. Refunds all round to the peeps that paid for shipping :( Was looking forward to my free meals.

  • [Deactivated] on 10/11/2018 - 16:45
    +1

    So I spoke with chat again, worried they have my whole identity - Name, Address, email, Phone, Birthday, Credit card with security number etc.

    They said they deleted it on the spot.Looks good, I can no longer log in.

    I will check CC for any charges from them in the future.

    Oh well. Good luck to those that got a box, you still gotta cook it.

    Edit: Why the downvotes people? I was on the same train as the rest of you? It didn't work out, nobody got hurt. Wow

  • jjjaar on 10/11/2018 - 16:59

    My calendar now says “no delivery” for the week I had “paid” for. But I haven’t received any information on it being cancelled or refunded.

  • aocal on 10/11/2018 - 17:21

    Order cancelled by Hello Fresh

  • knight321 on 10/11/2018 - 18:26
    +1

    Received a follow up that my order is cancelled and the best they could offer is $25 off my next 2 deliveries LOL. Gonna make sure they delete everything they know of me.

    • Maxdax on 10/11/2018 - 18:32

      Was your meal plan active or did you cancel it after placing the order?

      • [Deactivated] on 10/11/2018 - 18:40
        +1

        Mine was still active and they still cancelled it. As long as they do the refund and remove all details, no harm, no foul.

        What were we actually expecting. At 79yrs old I thought I would try it and continue to make life easier. They don't want my money.

        Too Bad.

        • [Deactivated] on 10/11/2018 - 18:44
          +1

          If I liked it I would have done another month at full price at least. I thought it was meant to be a promo code.

      • knight321 on 11/11/2018 - 02:36
        +3

        Mine was still active.

        Never signing up for them again. Should've really fullfilled maybe this 1 box. Some people may actually like the idea and it would generate revenue overtime. Idk it might just be me…

  • OzBMate629 on 10/11/2018 - 18:45

    I can't find the damn chat box. Can someone help me here?

    • [Deactivated] on 10/11/2018 - 18:47

      turn adblock off worked for me

      • OzBMate629 on 10/11/2018 - 18:48

        Yeah I did that, still can't find the damn thing.

        • [Deactivated] on 10/11/2018 - 18:49

          Bottom right hand corner in Chrome.

          • OzBMate629 on 10/11/2018 - 18:51

            @[Deactivated]: Yeah I'm not seeing anything. Can you chuck me a screenshot?

            • [Deactivated] on 10/11/2018 - 20:03

              @OzBMate629: Sorry I am now removed.

              It should be in the bottom right hand corner

  • imissbeans on 11/11/2018 - 14:59
    +3

    Can we please just blacklist this company completely (again)

  • scorpweb on 12/11/2018 - 09:32
    +1

    mine is still showing active. i'm holding out hope….not much but a little!

  • nmachine on 12/11/2018 - 09:44
    +1

    Order was cancelled and did not receive any compensatory code like others here. Was told that it was stated on the voucher itself that each household is entitled to only 1 discount box regardless of the order name. Sucks if you rent and move into a place that previously had a subscription I guess.

    • imissbeans on 12/11/2018 - 14:03
      +1

      I think that is untrue. We have a completely new address and still no go

  • Catsfan070911 on 12/11/2018 - 10:40
    +1

    Order cancelled, no discount code given, no email.

  • hasher22 on 12/11/2018 - 13:03
    +1

    Mine got cancelled……
    Me: Oh well……
    Also me: Report them

  • Sweet3st on 12/11/2018 - 13:42
    +1

    They 'deactivated' my account…

  • cyrax83 on 12/11/2018 - 13:44
    +1

    Account deactivated. No email. What a bunch of assholes.

  • kosh52 on 12/11/2018 - 13:48
    +1

    Cancelled order. Dodgy bastards

  • claire87 on 12/11/2018 - 15:06
    +1

    Account deactivated. No email either. I want to delete my credit card details but have to reactivate the account to do so?

  • Roujuzi on 12/11/2018 - 18:08
    +5

    They deactivated my account and no email from them. They also charged $1 on my cc.
    This whole experience is a bit disappointing. I never ordered from hellofresh before and I genuinely wanted to try its service. I’m fine they are not honouring the deal but I’m not ok when they don’t communicate. Will never give it a try in the future.

    • carlenet on 13/11/2018 - 09:45
      +2

      Same boat here. Never ordered from them before and it now seems like I never will, their loss.

  • Twisty on 12/11/2018 - 20:55

    Deactivated my account too but I haven’t got my refund of $1 yet!!

    • hasher22 on 12/11/2018 - 22:02

      If you paid by credit card, usually refunds back within 4 business days

      • cloudy on 15/11/2018 - 18:43

        They’ve had my dollar on my credit card for a week now…

        • hasher22 on 15/11/2018 - 18:57

          message them i recon. i have to check my refund too.

          edit: I got my refund 3 days later automatically.

  • vegemite2008 on 12/11/2018 - 21:56
    +12

    I understand that they have decided to cancel/deactivate the account BUT the failure to send an email is poor customer service.

    An email with an apology that they cannot honour the deal is acceptable but complete silence is not ok.

    Not happy at all.

  • thydzik on 13/11/2018 - 00:28

    deactivated account, no email.

    edit: technically haven't we still got a sale with them, if they haven't informed us that it is cancelled and they have taken our money, we should receive the goods.

    • vegemite2008 on 13/11/2018 - 02:14

      I agree, Australian consumer law protects the customer from misleading entities.

      Misleading or deceptive conduct. It is illegal for a business to engage in conduct that misleads or deceives or is likely to mislead or deceive consumers or other businesses. This law applies even if you did not intend to mislead or deceive anyone or no one has suffered any loss or damage as a result of your conduct.

      I have been hungry for days now due to the cancellation of my order.

      How do you put a price on that?

      HelloFresh, I am hungry…

  • fattyboombatty on 13/11/2018 - 11:19

    Another account deactivation and cancellation with no notification

    The chat rep said the code was "invalid" as it did not come from Hello Fresh. I asked if there systems were accepting random codes and she said it was a "valid code, it was just not generated from Hello Fresh"

    I told her they need to hire some competent IT resources or come up with better excuses. I also politely declined the 20% off for 2 weeks offer, as I'm not keen to do business with companies that cancel orders without notification or communication.

    Never used them previously due to the cost, now I have another reason to avoid

  • Twisty on 13/11/2018 - 12:32
    +2

    Got a email from hello Fresh saying why my account and order was deleted as I sent them one asking why

    They replied saying this offer was for new customers only and I am a existing customer

    W
    T
    F
    !

    I’ve never used them before

    What a load they just made up!!!

    Here is the email -

    Hi ****

    Thanks for your message.

    The $1 is a verification fee - most online businesses will charge this at first to ensure that the payment details you have provided work. It is automatically refunded within 10 business days.

    I can see that our billing team had to cancel your account because we detected that you have already received a box from us before and the voucher you redeemed is only valid for new customers on their very first order.

    Please let us know if you have any further questions.

    Best,
    Em

    • Roujuzi on 13/11/2018 - 19:22
      +3

      They are just making excuses instead of admitting they made mistake and can’t honour the code. I’m new customer as well, they cancelled my delivery and deactivated my account without me knowing. I never ordered before and I’m sure my address is never used to receive order from them as I have lived st my current address for many years.

  • Charleston on 13/11/2018 - 13:04
    +1

    So they've deactivated my account, but no refund of my $9.95, and the order still shows as scheduled…

    So I'm going to see what happens i reckon. A box might still show up…

    • thydzik on 13/11/2018 - 14:12
      +1

      yep. I decided to not request a refund to see if they deliver the items first.

      looks worse for them if you purchase something and it isn't received, rather then buyer requesting refund.

  • King Tightarse on 13/11/2018 - 18:57

    Cancelled, no email AND they kept my dollar!

    • cloudy on 15/11/2018 - 18:42
      +1

      I’m missing a dollar also, are people trying to get this back? I think I will try a chargeback, hopefully it’s not much of a hassle.

  • Slo20 on 14/11/2018 - 08:25
    +2

    I’m not surprised orders were cancelled but I am surprised of the zero communication.

  • Imhereforcomments on 14/11/2018 - 15:45
    +2

    Went on chat online, they said it appears you have ordered under this address before? Told them No I haven't they updated with the billing team and said my order will be scheduled for the next week 26th and the first box will be free.

  • scorpweb on 15/11/2018 - 11:56
    +3

    15th and order is still showing "Paid" not cancelled

    delivery scheduled for 21st. i'm holding minimal hope but it's not cancelled yet!

  • [Deactivated] on 15/11/2018 - 20:38

    It seems some will be honoured and others not. I wonder how they chose.

    I was willing to try it and at least get another box if I liked it. But it was just weird excuses from support.

    Time will tell.

    Let us know how the meals worked out.

  • UAT on 15/11/2018 - 20:43

    My account shows deactived, so I can't cancel the subscription,they can cancel my order, as long as they don't charge me for the following month, I am fine

  • alwaysis on 16/11/2018 - 18:37

    Wow deactivated. I had ordered and paid a few times before and won't be again. They could have at least emailed to say they are unable to honour

  • magic8ballgag on 17/11/2018 - 07:54

    My order arrived at earlier this morning, and I sort of feel bad as first impressions are:

    • swift delivery
    • excellent packaging
    • well thought-out meal options
    • [Deactivated] on 17/11/2018 - 08:15

      Wow, one of the lucky ones

  • lovedeals on 17/11/2018 - 08:28

    My order arrived this morning too! Hello Fresh for $1 wooohoo!

    I think those that got in early, were honoured, then ozbargained etc were cancelled. Fair enough but poor form not having at least an automated email telling customers their order was cancelled.

    • scorpweb on 19/11/2018 - 16:13

      could be new customers getting honored and those with duplicate details were cancelled? possibly? or liek you said they honored the first x amount

  • BelowSubZero on 17/11/2018 - 08:29
    +1

    Checking outside the door (Delivery should be 1-7am today): nothing.
    Checking order online: Cancelled. Account deactivated.
    Pay nothing get nothing.

    Getting bread and milk.
    Life goes on.

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