Feel the rhythm in style with our Krazy Hot deal of $79 for JBL Charge 3 Waterproof Portable Bluetooth Speaker (Refurbished). FREE SHIPPING & available in 5 colours.Don't pay $229.95, our refurbished range is as good as new.Check us out on www.klika.com.au.
Mod: Users have reported receiving counterfeit items, see comments. Please contact the retailer if you have purchased and pursue refund/replacement as necessary if affected.
no idea but only 30 day warranty, you would think if JBL they would back their own refurb with longer
Yeah if its 30 days that would not be by JBL. If it is refurbished by someone other than JBL (seems likely) i wouldn't be comfortable using it in situations where it needs to be waterproof (even though it is meant to be).
It's not by JBL. Mainly because these aren't JBL speakers - just cheap knock offs. Bought one. Didn't work properly. Couldn't use JBL Connect. Hadn't owned one before so checked online and had all the marks of being fake. Klika were good, no argument, sent a return postage label so I didn't have to pay. Have yet to get the refund but it's only been a few days.
I've been waiting for charge3 under a $100 for a long time. I don't care if it is scratched here and there, but is it really good as new?
Thanks OP, I got one. :)
Cheers, cancelled my order for the flip 4 which was 78 bucks but still out of stock on amazon and got this :D waterproofing doesn't matter too much to me so refurb should be fine
Charge 2+ has a way better sound and is smaller, just saying. $79 is a great price for Charge 3, as long as the battery lasts.
OP, where are these being shipped from?
I order one from klika on 2 July, and received a fake charge 3 this morning. Contact them and ask me to send photos. Now just waiting for reply.
It took 6,7 days and from the delivery package (shows aupost), I can say it is from a Third party distributor in Australia. Be aware of these fake product……
I received a FAKE Jbl Charge 3 today in Melbourne through auspost, sold by KLIKA as Refurbished JBL charge 3 with warranty.
100% fake. Waste of time, money n excitement.
Me too, terrible quality, i will fight for a refund in true ozbargain fashion through accc and jbl directly. I will not rest.
。。。same here. But have you asked them to refund you first? What did they say?
Just through live chat, they told me to email, so I've emailed, now i wait
@bn030687:Mine turned up today as well. How do we tell if it's fake? Mine wont even turn on so far?
Dammit, mine is fake too.
https://www.youtube.com/watch?v=ZQDEv6xTtcs
I guess Paypal will cover this if I dispute the transaction.?
So just spoke to their online help who simply replied.
"Apologies if the item you received is a fake. For us to better assist you on this, please send us an email to [email protected] and please provide a brief description of your query."
Will report to paypal and see what happens.
@hongxinl: yup, I lodged mine this morning after I spoke to the store rep live and sent them an email.
Has anyone had a response to their emails yet?
(I can't even get the unit to turn on BTW)
THIS IS FAKE
JUST GOT TODAY AND STRAIGHT CALL THEIR CUSTOMER SERVICES BUT CANT HELP
I’ll FIGHT FOR MY REFUND
Did they decline your refund?
"Thank you for contacting Klika regarding your recent purchase of the JBL Charge 3 Portable Bluetooth Speaker - Black.
We are sorry to learn that there's an issue with the unit.
We will contact the supplier on your behalf and they will advise the next step.
If they advise that the goods need to be returned we will provide a free post return label for the goods to be sent directly to the supplier."
Got this email today ask me to wait for supplier's confirm…so how long do you think that would take?
About a day after your paypal claim expires?
@EightImmortals: the supplier would probably say it is NOT FAKE, and be totally a waste of our time. I will wait two more days, if no response, escalate to PayPal see how it goes then.
@hongxinl: Don't hold your breath.
https://www.productreview.com.au/p/klika.html?rating=1
I'll give them until Monday to have my refund sorted and then will escalate my Paypal complaint to a refund.
Looks like theyve removed the ad good thing i screenshotted it https://imgur.com/gallery/0Er1ORV
I hope we get refunds otherwise they'll have accc to answer to
https://www.accc.gov.au/consumers/misleading-claims-advertis…
i got email too
not really helpfull
Got shocked by the email……
"Please print and enclose this email with the goods or insert a note with the following RA number: 1207672401 ( Valid for 14 days)
If you are returning the complete item you must ensure all original accessories, fittings, instructions and parts are returned in the original packaging. Incomplete returns will not be accepted in cases where the full item is being returned.
Please note if there is no manufacturer fault with the item there will be a charge for return postage back to yourself and an additional fee for the assessment and or repair. You will be notified prior to any repairs taking place.If goods returned for warranty are to be refunded and no fault is found there will be a 30% restocking fee.
We will ensure this matter is resolved as quickly as possible."
so what does this mean?………
@hongxinl: I wouldn't panic, I have yet to receive the email with the return postage sticker. Anyone else get it yet?
Also, take photos of the package and contents before sending it back. (If the label actually arrives). Document everything for paypal.
@EightImmortals: i got to
So whats next?
Im afraid when we send back and than they’ll not take any action after
@Galangtaufiq: I sent mine back today after they emailed me the RA number and postal label. It is a tracked parcel. basically the good were not as advertised and in my case didn't even work. They can't not give a refund, if they don't then the next step is to escalate the claim with paypal.
@EightImmortals: sent back the same day and it shows being delivered today. so now just waiting for the refund.
Received my fake one in the post today too.
bummer. They sent me a pre-paid return form yesterday so I sent mine back. Hopefully they will refund no problems.
I just received the form email today. It ask me to send back together with the goods. How am I possible to do that???
You print out the label they sent you and stick it on the box that your speaker came in. Then just take the box to the post office.
@EightImmortals: they sent and I returned the item and it says being delivered already. They only sent me the label on 12th of July twice and yesterday sent me the RMA form separately. So I sent back the RMA form back by email. When did you received your RMA form? Together with the return label?
Still nothing from klika. Good to hear you got the refund.
Nothing new from klika but I just check my paypal account. Klika has done the refund for me……..good day.
Just got an email saying my refund has been processed. :) Happy Days.
Waiting for mine.
Just checked. Paypal accound refunded.
"Thank you for your purchase from the Klika Group.
This email is to advise that your refund has been processed and should show in the next 12 - 24 hours.
Please advise us at [email protected] if there are any issues."
What a waste of time and excitement, at least the situation was handled professionally. I feel sorry for the people who may not have realised it was a fake
Congrates
Didn't receive any informing email but refund received on my paypal…
Still haven't received my refund…
Cheap but refurbished by who? JBL themselves?