Transaction Dispute - Buying Velocity Points and Paying by Bank Transfer

Hi I had advertised for looking for Velocity points and I found a seller. As usual I made the advance payment (bank transfer), Now the buyer is not responding or he has transferred any points.

Since today was Sunday, he might not have received my money, I called up bank and raised a pay-anyone transaction dispute, bank is going to take this up.

Is their anything else I can do do other than being cautious next time, kindly advise anyone who have gone through same situation before

Thanks

Comments

  • +2

    Paid by bank transfer? Money's gone. You likely paid a fee by to the bank for them to simply ask the other party to please give the money back.

    Name and shame. Was it a new user?

  • +2

    Do it in smaller chunks next time

    Wait to see if he does indeed receive the money, if you sent today of course they have not received ed the money, relax and wait

    How much we talking

    • They were with ANZ so it is instant.

      • based on?

      • Oh damn

  • $400

  • Since today was Sunday, he might not have received my money, I called up bank and raised a pay-anyone transaction dispute

    Hold on…. So when did you send this payment?

    • I sent the money today afternoon through anz mobile app

      • +3

        So in less than 12 hours, you assume they have done a runner…. :/

        • -7

          What do you mean? Who? Runner?
          Just 1 hour is enough to assume money is gone. If the person not replying to your messages, not transfering any points. What would you assume?
          I was replying to my messages just within 1 min or less, the moment I made the transfer and sent him the screenshot, I got one reply as point sent, when I told him I didn't receive, no reply, when I asked for screenshots no reply, sent him 10 messages since then nothing to avail.
          I am not sure, how can I not assume he is a runner!

        • +6

          @Shad: he might be asleep, drunk and left phone at home, getting frisky with his misses or himself. Give him a chance .

          But more likely waiting for the funds to appear, next time if 400 is too much to lose, do it in chunks of 100 etc.

          I wouldn't stress over it, you won't end up on the streets

        • @unclesnake: Mate I can wait even two days but he replied that he transfered the point but I didn't receive it until few hours against transfer being immd. However I replied him to send screenshots of transfer as I haven't recd any points but no reply since 12 hours, what should I assume.
          A person replying all messages with in a minute suddenly goes mute after payment is recd what would you assume?

        • +2

          @Shad: he went to bed, got drunk, left his phone at home, his mum dropped in, a million things.

        • @Shad:

          I wouldn't want to date you that's for sure

        • +1

          @Tech5: Funny, that's exactly what I thought when I read this post. "I sent you a message and you didn't reply within a minute"

          Stage five clinger!!!

        • @Tech5: Speed Dating. lol

  • +4

    OP are you serious?

    https://www.ozbargain.com.au/node/382172

    How long did you 'wait' from posting this, to finding a seller, to sending the money, to freaking out, to raising a claim, to posting another thread? As it appears about 8 mins!

    • -5

      Serious and dejected, helpless

      Thanks for the research,
      https://www.ozbargain.com.au/node/382172
      that thread is about purchasing points from my colleague (if you read my thread - planning to purchase from my colleague but not yet)

      However this thread is about purchase already made, I mean money paid but no point received. I cannot post the message screenshots, one such comment was unpublished as personal information.

  • Someone asked me to name and shame but unpublished my comment as personal information. But it is fraud if you knowingly deceiving some one after taking their money.

  • +3

    I bank with ANZ and you sir have not been advised correctly and are getting anxious for no immediate reason. The transaction will only clear on Monday.

    ANZ interbank transfers do not clear the same day unless it’s a business day or if it’s a personal account to account transfer (I.e savings account to savings number 2). They can probably say things like - yes we see the transaction, but no it’s not available yet…

    In the event you don’t get what you pay for, ANZ can reverse the transaction as it’s internal. However you’ll have to provide support as to why it’s fraudlent. If you used your ANZ shield to make the transfer, it can be complicated crying fraud and will become a dispute which they may or may not get involved in. That is they will probably notify the receiver and ask them to refund you rather than just transferring it back.

    • +2

      Yep… OP transfers money on a Sunday to some random account and assumes within a few hours to have points in their account. Oh OP….. Thanks for the laughs!

      • -4

        I have done points transfer earlier as well, they are immediate for your kind info. I freaked out because the seller said he transfered but I did not receive until one hour before freaking out.

        Someones misery is your laugh.

    • ANZ to ANZ is instant up to a limit of $500 a day. Any more than that will show up but not be available until it clears the next day.

    • Weird. I am on ANZ Access Advantage (debit) and transfer to friends with the same account, it gets to their account immediately.

      • You might find that the first new ANZ to ANZ transaction won't be instant.

    • Is that still the case with new the payid system? I thought that was instantaneous.

  • -3

    Yeah I have all the supporting messages to prove it's fraudulent, I did not use anz shied as that is for higher amount I believe.

    ANZ customer care have raised a dispute case, but I just don't know whether I will get my money or not. But your message gives me some hope.

    I hope it works out as you say.

    • +4

      'Normal' people wait longer than a few hours before freaking out and raising a dispute. All you have done is pissed of the seller now. Nice work…..

      Guessing you have never done this before?

      • -5

        1 minute to reply so many messages and once payment screenshots are received, he replied points sent but when not received until few hours (when it happens immediately) no reply not even saying I will send screenshots or something, he doesn't know I have raised dispute so not he I am pissed off after loosing the money. If he is genuine I should have received the points until now, velocity to velocity

        • +4

          thanks for all the negs Shad….. truly confirms my thoughts.

        • @JimmyF:
          Thanks for your advice

    • +5

      this is not fraud from the banks perspective , you have made the payment willingly.

      they are requesting the return of funds , its not guaranteed, its actually very unlikely to be successful if this is actually a scam.

      • -1

        What if I provide them with all the details and messages exchanged and my velocity transaction history etc to satisfy them that my claim is genuine. Thanks mate

        • What if I provide them with all the details and messages exchanged

          Then you would have shown you transferred the money in good faith to the right account. aka not fraud

          and my velocity transaction history etc to satisfy them that my claim is genuine

          Not the bank's job to police these types of events. Their job is to deliver money and they have done that. Not to police if a 3rd party deliver the goods etc for bank transfers.

  • +5

    How much history do they have on ozbargain?
    I've transacted with a lot of people on here and have found everyone to be genuine and honest.
    There's nothing to stop a scammer from creating an account on here though.

    • I have transacted too, never faced any issue, the transaction were smooth.
      Reckon was a recent account, however I had confidence that something like this would not happen but it did, I wasn't cautious that is the bottom line. Anyhow will be careful next time in following the history check rule.

    • +1

      Yeh i don't transact with someone unless they have a frequent post history. It's the minimum due diligence anyone should take.

      The points transfer should happen immediately but you shouldn't have done a bank transfer on a weekend since in most cases it doesn't clear.

      You're freaked out. Cancel your bank transfer. Hope you get your money back. Realise that you probably don't have the stomach to buy and sell online. Don't do it again.

      • I freaked out because seller said he transfered the point, deducted from his account but I did not receive in few hours as against transfer being immd. I was concerned if the seller transfer to correct number asked him screenshots but no reply since then when I did sent him a screenshot.

        Not sure why would I make advance payment if I not have stomach to transact online, however you are right I had not taken minimum due diligence to check history hence the thread.

        Anyhow thanks for the comment

  • +2

    Any update OP? You were commenting like every few minutes but have not commented for hours now…

  • tl;dr much ado about nothing.

    Love that the OP is complaining about a 'suspect' transaction that itself is not strictly within the terms and conditions of the velocity program and is therefore dodgy as well.

  • Lost interest in providing any update as people are more judgemental than giving any solution or advice. I dont want to receive any negative votes by replying to comments. However I have not received any money as the dispute redressal takes minimum 10 days(as adiviced by them) and not did any velocity points reached me. Looks like I lost both, moreover trading FF points is illegal due to which I cannot pursue this further. It is just my mistake I had not taken minimum due diligence to check history and I paid the price for that.
    I thank all the ozb who spend time to read the post and provide some solutions or commented on realistic outcome of my situation.
    Happy if @Mods can close this thread
    Thanks

    • +1

      Thanks for the update. It is important that scams like this are made public, to provide a warning to others.

  • +4

    What happened with me is not reflection of what really happens in ozb, it just a out-layer.
    However I have benefitted a lot from OZB since I joined last year in ozb
    - Amex platinum cc - 100k + 4 referrals(all office colleagues)
    - sales of Amex domestic return
    - purchase of discounted ebay vouchers
    - Wolly's deals
    -Amex targeted deals when some time I dont check my email quite often as often i check ozb :)

    I closed the amex platinum 2 weeks ago(to avoid annual renewal) and got anz ff black today.

    So I should get over $400 when I see holistically.

    • +1

      Sorry to hear about this. Maybe contact the mods, there is a lot of information available about any account to them.

  • Hope it works out OP. Sorry about the negative comments here.

  • -3

    haha

    i have some points to sell you

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