Hi all,
I thought I'd get the opinion of the masses especially those who have a great understanding of vehicles, ISO Quality 3779, 3780 and how insurance company work on technical/minor details. This may help raise awareness for inexperienced new car buyers like myself and others.
I bought a new car early last year (Ford Ranger) which I was told it was a Model Year (MY) 2017. Build Date and Compliance Date are in Nov 2016 and Dec 2016. When I purchased my car insurance, for it, I have provided details that this is a 2017 model. The vehicle itself does come with the 2017 features. Paper work from sales contract does note its a 2017 Ranger model.
Here's where the issue I have with the vehicle itself. For some reason Ford has decided to put two dashes in the MY badge on the car which was dodgy. I start to feel a bit suspicious when renewing my vehicle insurance and I thought I did some self education on the VIN Number of the vehicle.
According to the ISO 3779 which is the international standard for vehicle identification number, the 10th digit on this is the model year of the vehicle. Mine in this case is G, and in accordance to the ISO 3779, and Wikipedia this means that the Model Year (MY) of this vehicle is 2016. Correct me if I am wrong, but the 10th character doesn't refer to manufactured/build date and the actual model year. So if my vehicle is a 2017 model, it should note H.
This worries me in situation if I do total and crash the car (touch wood if that would ever happen), my insurance may void my claim as I provided the wrong details. If they were to refer to the VIN Code, they would say this car is a 2016 model and not 2017.
I have written to the dealership and they insisted its a MY 2017, but for a well known and established vehicle brand, they should have compliance to the ISO 9001 and this shows that they do not comply with international standards.
Apart from that, I will potentially lose value as I paid a 2017 model, but the buyer with knowledge on VIN number could argue that I am selling him a 2016 model. I wondering if this is a potential lawsuit and fine basically for Ford as I was being mislead about this vehicle being an actual 2017 model. I am now suspicious that this is a recondition 2016 model to turn into a 2017 model.
From the ACCC -
"Buying a car
Sellers and manufacturers must not mislead you about a vehicle’s make, price, quality, fuel consumption or performance. The car must be of acceptable quality, fit for the purpose you explained to the seller and match descriptions and the demonstration model."
Which month was it built in?