Home Networking Help - Ethernet Wall Ports Not Connected

Lbarkley on 26/02/2018 - 15:57

Hey guys

TLDR: Ethernet wall ports not connected is it usually as simple as connecting the wires or expensive hub installation?

just wondering if anyone with abit more experience with home networking could help me

Moved into a property with NBN FTTP (woohoo) and it has Ethernet ports in the walls. I went to use these ports from the router to my desktop in my study but it didn't work.

I purchased a prone tool and rewired each wall point to the same wiring but it still didn't work. I have now decided that the ports aren't connected to each other.

I searched for a home gateway or hub for these port but couldn't find it. However, i did find a telstra box at the front of the property (near the NBN box) with Ethernet cables that do not look connected inside.

I know that i could get my landlord to fix this problem however it may take sometime. My question is will this require an expensive hub to be installed or should be as simple as connecting the wires somewhere.

Sorry if it doesnt make sense

Cheers
Keegan

Home & Garden

Comments

  • No Username on 26/02/2018 - 16:01
    +3

    Could you upload a picture of your connection box.

    • barkley on 26/02/2018 - 16:24
      +1

      Yeah im currently out but i will do when i get home.:)

  • ode1online on 26/02/2018 - 16:14

    There should be a NBN modem from the FTTP supplied by NBN. Has that been removed?

    https://www.bing.com/images/search?view=detailV2&ccid=U4LkIO…

    • barkley on 26/02/2018 - 16:27

      I though i was waffling on in the post.

      I recently had the inside the premise work installed with the NBN modem.
      The house must have been networked when built which has never been used.

  • ascorbic on 26/02/2018 - 16:37

    If you remove the faceplate trim on the ethernet ports, are there any labels/writing? At my place, the installers wrote things like "study", "rumpus", "pay TV" and "int" (internet) to show what the different ethernet and coax ports are for.

  • geek001 on 26/02/2018 - 16:54
    +2

    If your house is a lowset house, climb inside your house manhole into the roof cavity and see where the ethernet cables go.

    • Euphemistic on 26/02/2018 - 20:59

      What is a low set house?

      • geek001 on 26/02/2018 - 21:43

        Single storey house.

        • Euphemistic on 26/02/2018 - 22:43

          Never heard that term before.

          It is possible to climb into the roof cavity of two storey houses a lot of the time too.

          Be careful though, if there is foil insulation people have been electrocuted installing that, and it may conduct electricity if there is a wiring fault. It also can get dangerously hot in the roof space, so pick a cool day or limit it to first thing in the morning.

        • geek001 on 27/02/2018 - 09:04

          @Euphemistic: It is pretty common for house listings in BNE. Not sure about other parts of Australia.

          https://www.google.com.au/search?q=site%3Arealestate.com.au+…

  • Mr Icarus on 26/02/2018 - 18:18

    when you say you rewired all of the internal sockets so that they were "the same" were you following the A or B standard, either way when the sockets were installed and the internal cabling done the installer would have (should have) at least pair tested to ensure they were wired correctly.
    You will most certainly find a point within the premises where all of the network cables converge and this is where you will need to either jumper across or "patch" between the data jacks to send the data signals to wherever you want them…. at the moment it is most likely that your cabling is simply creating a point to point connection and not really set up to what you want to do with it.
    in reality unless you are confident / competent (trained / licensed) you really shouldn't be changing any cabling besides patching and plugging in equipment ( phones routers etc)

  • Randxyz123 on 26/02/2018 - 18:28

    Is there a patch plate somewhere in your house ?

    FTTP And Ethernet Ports in the Wall aren’t the same thing and are completely unrelated. It means the owner ran car6 through the house. Doesn’t mean it’s all connected and I’m not sure I’d have messed with the wiring…

    This also isn’t something your agent/landlord would have to fix. Assuming you just need the switch it’d only cost $100.

    Have a look in your garage perhaps for a patch plate something like https://justinribeiro.com/images/blog/2009/09/network-panel-…

    Either that or attic or study. Then you’ll need to figure out what ports are what and where. If it’s a new house the landlord should have a copy of that. If they don’t then try taking the panel off the port and see if it says. If you have no luck there then it’ll be trial and error (or just connect all of them). Sometimes the ports and patch panels will have numbers.

    I hope it’s near your NBN box or you’re gonna have a problem.

    If it isn’t then your landlord may well help if they ever intent to live in the house. If it’s a investment depending on the cost they probably won’t care.

    • barkley on 26/02/2018 - 18:42

      Hey mate

      thanks for the comment

      Would the patch plate go in something like this?

      https://files.ozbargain.com.au/upload/197402/56741/28547649_…

      The Ethernet cables inside were definitely unconnected and there were 3 which is the amount of wall ports i counted in the house

      • Randxyz123 on 26/02/2018 - 19:17
        +1

        Hi
        No that is the box that connects you to the NBN. Your private ethernet network is SEPARATE. Also you really shouldn't open that as damaging it could cause serious damage not to mention a breach of your internet provider's contract.

        You are looking for something like https://files.ozbargain.com.au/upload/63458/56743/img_3584.j… except it likely won't have any network cables in it.

        Check your garage, attic and cupboard in your study.

        I'll upload a high level network diagram later.

        • barkley on 26/02/2018 - 19:26

          the one above is the NBN box however there was a seperate box labelled telstra which is definitely CAT5E cables.

          I have searched the property for the network hub and i cant find it. Which makes me think this is where they lead to.
          However there is no access to the roof

        • Randxyz123 on 26/02/2018 - 20:17

          @barkley: I guarantee that is not the place.

          This is my home set up. A very basic diagram just to keep it high level.

          https://files.ozbargain.com.au/upload/63458/56748/home_netwo…

          If it exists the patch plate will be somewhere. Usually they are hidden as they don't look very aesthetically pleasing to have in the open. If you have a single story house it'll be in the garage maybe a random cupboard in the living room or something. Check every single cupboard you can find.

          Are you in a rental or sharing with a land lord?

  • barkley on 26/02/2018 - 18:40

    UPDATE:

    This is where i think the home network cabling goes to and the Ethernet wires in this box look unconnected.

    https://files.ozbargain.com.au/upload/197402/56740/28555592_…

    https://files.ozbargain.com.au/upload/197402/56741/28547649_…

    If so is it just a case of getting some one to wire them up or would it require a expensive hub.
    Just deciding if its worth the hassle or running a Ethernet along the walls

    thanks for your help in advance

    • nocure on 26/02/2018 - 21:48

      Doesn't look right, the fibre should run direct to wherever your modem is inside the house, no reason to have Ethernet outside.

      https://imgur.com/gallery/5UOIQ

    • pjetson on 26/02/2018 - 21:51

      Does the number of cables in that outside box correspond to the number of ethernet outlets in the house?

  • No Username on 26/02/2018 - 22:03

    In your case you can buy a 5 port Ethernet Hub Powered via POE (About $50). Then add RJ45 jacks to the ends of the cable and connect it to the hub. The only issue is you are going to have to either fish in a new cable connected to the modem or use one of the existing wall jack cables and connect that to your modem. Then using a cable testing see what cable is the primary to act as the internet incoming line. Better off to call a professional due to code violation etc.

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