$59 a Month for 20GB Offer from Optus Delay!

Lqwerty2459 on 18/12/2017 - 11:10

Hello peeps,

I saw the offer from optus here on ozbargain on 9th of December, picking up the Huawei mate 10 pro and upgrading it from the current $100 a month GS7 Edge plan that I had started on march of 2016 (new phone and saving 40 a month on phone bills so why not), I was on temporary order number till the Tuesday of the 12th where I pushed them to put my order through which they did. Now its Monday the 18th and I'm still processing and waiting my order to be delivered. Has anyone got this problem?? I'm afraid my delivery will not arrive til past Xmas.

Mobile

Related Stores

Optus
Optus

Comments

  • dny on 18/12/2017 - 11:30

    I preordered a note 8 with optus and the phone didn't arrive until over a week AFTER the phone was released.
    It has been over 3 months since and I am still trying to get my original contracted sorted out with them.
    I don't know what else to say besides good luck?

    • qwerty2459 on 18/12/2017 - 11:43

      thanks, I shouldve done it in store and I wouldve gotten the phone but the 59 a month offer was online onlyI think
      All i can do it wait.

      • nahkk on 18/12/2017 - 21:42

        I availed the offer instore on 9th December. This is exactly the reason why I always sign up for phones in-store.

  • Brianqpr on 18/12/2017 - 11:35

    I got the phone 8 for my wife. Took maybe a week I think.

    • qwerty2459 on 18/12/2017 - 11:44

      When did you order it?
      They might have more stock of the Iphone 8 than the Huawei cause they said that they dont even have any phones in the warehouse atm :/

      • Brianqpr on 18/12/2017 - 11:56
        +1

        Ordered last Monday, turned up on Friday. Wouldn't surprise me if they have been inundated and there might be delays though. Its the best deal I've seen in a long time.

        I went to their online chat and they confirmed I would have it by xmas.

  • sim777 on 18/12/2017 - 13:48
    +1

    I ordered mine through optus chat 7 days ago. initially they told me 2-3 business days but when i contacted them on Friday they told me it would be 3-5 business days. I didnt even end up receiving a confirmation email from optus but received the phone this morning

    • qwerty2459 on 18/12/2017 - 14:12

      which phone did you get in the plan?

      • sim777 on 18/12/2017 - 14:46

        sorry should have clarified - iphone 8

  • jimjames on 19/12/2017 - 05:28
    +1

    Exact same problem here. Ordered the Mate 10 Pro on the 12th with a stated 2-3 day delivery time. Now told sometime this week but no real indication of when.

    What's really frustrating is their site says it's in stock with free express shipping which apparently is next day if ordered before 1pm.

    Wish I'd ported out and then could have picked it up in store.

    • qwerty2459 on 19/12/2017 - 12:21

      We are both on the same boat, Thats why I picked the mate 10 pro because its the newest one and it did say it was available. How disappointing.
      I guess ill just wait past xmas to get mine.

      • jimjames on 19/12/2017 - 12:30
        +1

        I was assured this morning by the chat rep that it would arrive this week. Fingers crossed they weren't just trying to shut me up.

        Don't really care but would just like to know so I can temper my own expectations!

        • qwerty2459 on 19/12/2017 - 13:09

          I hope mine comes too! ill give them a chat later today
          Same! haha patients is wearing a bit thin though

        • jimjames on 20/12/2017 - 15:08

          @qwerty2459: It gets better…just been told that if I change address I'll essentially go to the end of the queue to be allocated a phone. If it doesn't arrive by Friday I wont have much choice but to change the address as no-one will be in the office to take delivery until the second week of January!

        • qwerty2459 on 20/12/2017 - 16:15

          @jimjames: I did this yesterday as well, my office closes tomorrow and i'm confident now that it wont make it so i changed the address to my home address. I shouldn't have gotten this phone if they didn't have it in stock, but then again they didn't say it wasn't available.

Login or Join to leave a comment
Login Join