Uploaded is the paper form at the airport TRS counter. I didn't find any on official http://www.border.gov.au/.
https://files.ozbargain.com.au/upload/83594/53371/trs_paperf…
To contact them by email: [email protected]
Claims may take up to 60 days to be processed and for a refund to be paid as stated on the website http://www.border.gov.au/Trav/Ente/Tour/Are-you-a-traveller.
In recent experience at BNE and DRW, there were either no TRS officers at the counter or the officers encourages passengers to submit by the form. Does it mean they don't need to check the items any more?
What the case in other airpots such as SYD, MEL? Are the forms always available or only available when the queue is long? The queue at SYD is always dreadful.
why not use trs app?