Hi guys i am new to Sydney moved on PR.
Recently robbery happened in our house where we lost around 25 thousand worth gold, cash.
We were out of station on weekend and the robbers entered through window and robbed everything. As soon as we returned next day night we called police and they came after 5 hours. And finger prints agents came after 7 hrs.
Unfortunately we don't have content insurance and thought of putting the gold in locker next day,and no cameras in our apartment.
After coming home, by mistake I have switched on lights and my friend lifted the window which was removed by robbers.
But the sad part is police just took complaint and next day they closed the case as no finger prints were found.
I asked them assuming the thief has used gloves why not our finger prints were found,there was no answer and police told technically he can't answer.
He did not even enquire any one, did not try for cameras around and he suggested to go and enquire in pawnbroker shops.
Is this the way the police in this country?
How can we escalate this
Any way to recover?
This our savings from last 8 years…so please suggest and guide us.
Thanks
Maddy