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HelloFresh - Free Box (Qantas Assure) - New Customers Only

6011
FRESH100QA07
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Completed 60,000 steps-per-week challenge for 4 weeks with Qantas Assure x Hellofresh and was given a promo code for a free box.
Box arrived yesterday and got my groceries sorted for the week.

Code seems generic and sure enough, worked for a new account.

Delivery area excludes Tasmania and Western Australia.

Enjoy :)

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closed Comments

        • -1

          @melpoo: Checked my calendar this morning and the delivery has been removed. Looks like they've done it again!

    • Did you cancel PayPal agreement? I assumed it was a generic email because of that, hopefully the 'final delivery' happens.

      • +2

        Nope, in fact my paypal just got deducted this morning (for the $1). I didn't cancel anything, hoping the delivery still comes

        • Same got charged $1 even though they cancelled my order

        • The $1 is usually just an authorisation fee esp when you sign up to any subscriptions . They want to make sure your payment method is legit. They usually refund this $1 back to you in the next few days

          Unfortunately i've cancelled it in my paypal which i presume means they probably cant issue the refund to me :(

  • I think some people here are too anxious. When you subscribe you can skip as many orders you want, and you have enough time to do it. For example, I have my boxes on Sunday. I can skip the next Sunday delivery by Wednesday. So if you are getting the first box free you can just wait for the delivery. You will have 3 days to cancel or skip the following delivery.

    • +1

      No-one cancelled their subscription. Hellofresh did it without being prompted.

  • +3

    bull shxt company, will not order from them anymore!

  • Bugger, I am doing 100K steps per week just for health. Didn't know I could get something for it :-)

  • +2

    Order was cancelled by Hello Fresh.

  • Mine seems to be cancelled without me actually cancelling anything. Not sure how they know who has the code legitimately and who got it from here? It still says there will be a delivery on Sunday so I guess we shall see.

  • +2

    Hi xxx,
    Unfortunately we have been experiencing technical issues with one of our voucher codes. It appears your account has been created using this faulty code.

    At this stage, your account has been cancelled and you will not receive any orders from HelloFresh. We have removed your details from our system, and any payments taken have been refunded.

    If you received this code from Qantas Assure - sit tight. You will receive a replacement code shortly. You can then place a new order to commence a valid subscription with us. We apologise for the inconvenience this causes.

    Yours in Freshness,
    The HelloFresh team

    • +2

      Came on to post the same thing, you beat me to it!

    • +1

      If you received this code from Qantas Assure - sit tight. You will receive a replacement code shortly. You can then place a new order to commence a valid subscription with us.

      …until that somebody posts it as another deal on ozbargain

  • cancellation email received as follows - oh well was worth a try

    Unfortunately we have been experiencing technical issues with one of our voucher codes. It appears your account has been created using this faulty code.

    At this stage, your account has been cancelled and you will not receive any orders from HelloFresh. We have removed your details from our system, and any payments taken have been refunded.

    If you received this code from Qantas Assure - sit tight. You will receive a replacement code shortly. You can then place a new order to commence a valid subscription with us. We apologise for the inconvenience this causes.

  • Cancelled also

  • Order was cancelled by Hello Fresh.

  • +2

    throw hello fresh into the same bucket as hey you

    • +5

      And IMB bank

      • OzBargain Hall of Shame

  • +3

    LOL WORST COMPANY EVER! Order canceled!

  • I actually received the same code from the Qantas Assure app as I participated in the promo they were running. Was waiting for a good time to use it for a box that I might like. Went online last night to use it and I find out it's invalid cause it got OzBargined lol.
    They need to learn not to give generic codes if they don't want something like this to happen. Looks like they might reissue codes again.

    • Is the promo still running and how can i get involved in it (in order to LEGITIMATELY receive a free hello fresh box)

      • +1

        The QANTAS promo has finished.
        You can maybe ask someone that subscribes to Hello Fresh already to give a unique free box code to you. I believe they give you like 5 free codes to give to friends.
        I didn't know my sister subscribed already and when I told her about this, she told me she has a free box code and gave that to me. So ended up getting a free box anyway.

  • Cancelled :/

  • +1

    goodbye hello fresh - cancelled :(

  • Dammit! Snake eyes!

  • Lmao, charged me $1 then cancelled order. Worst company ever!

    • +1

      Not a charge, it's a AUTH check, will be removed after a few days

  • As expected.Should have listened to everyone in this thread before wasting my time !

    Unfortunately we have been experiencing technical issues with one of our voucher codes. It appears your account has been created using this faulty code.

    At this stage, your account has been cancelled and you will not receive any orders from HelloFresh. We have removed your details from our system, and any payments taken have been refunded.

    If you received this code from Qantas Assure - sit tight. You will receive a replacement code shortly. You can then place a new order to commence a valid subscription with us. We apologise for the inconvenience this causes.

  • If they threaten to cancel account and remove my details from the system I would expect not to be able to login to their technical issues-prone website. Is it just me who got the email and still can sign in?

  • Order never got delivered (was scheduled today), even though i got a reminder that it would be delivered today, and no emails about technical issues/order cancelled. Completely led me on. Hello fresh you need to get your sh*t together.

  • +3

    So believe it or not, I ended up getting a box delivered today. Haven't been charged anything - I cancelled the PayPal payments as soon as I signed up.

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