Pandora (Music Steaming Service) Shuts down July 31 in Australia and New Zealand

silverrat23 on 14/07/2017 - 11:51

http://help.pandora.com/customer/portal/articles/2830912

FAQ extracted from linked article

When will my service stop?

  • The service will stop on July 31st 2017.

I am paying for Pandora Plus. Do I need to do something to stop paying?

  • You do not need to do anything to cancel your subscription. The process differs slightly depending on where you purchased your Pandora subscription.

  • If you bought your subscription directly via the Pandora website, your Pandora Plus subscription will be automatically canceled as of your next billing date. If your next billing date falls after July 31st, please contact us here for a prorated refund.

  • If you bought your Pandora subscription via Apple (iTunes), your Pandora Plus subscription will be automatically canceled. If applicable, you will receive a prorated refund via your iTunes store account.

  • If you bought your Pandora subscription via Google, your Pandora Plus subscription will be automatically canceled. If applicable, you will receive a prorated refund via your Google Play store account.

  • If you are unsure where you purchased your subscription, check the steps here to find out.

I purchased or received a Pandora gift. What do I do with the unused portion?

  • If you are listening to Pandora Plus via Gift: We will issue the purchaser a pro-rated refund for the unused portion of the gift. Please contact us here for a prorated refund.

  • If you have an unredeemed Pandora Plus Gift bought from the Pandora website:
    We will issue the purchaser a full refund. Please contact us here for a gift refund.

  • If you bought a Pandora Plus gift card from a retailer other than Pandora: Unfortunately we cannot issue refunds for these. You will need to seek a refund from the retailer from whom you purchased the gift card.

My Plus subscription just got canceled. How can I resubscribe?

  • We are shutting down the service on July 31, 2017, and wanted to make sure you wouldn’t pay for an extra month. You can enjoy our free service until July 31st.

What if I listen on a connected device or in the car?

  • The service will stop on July 31, 2017. In the meantime, you can continue to enjoy music on the service until that date.

I'm pretty bummed out about this. I actually enjoyed the variety the songs that were played and how it rotates old and new ones every now and again.
What are your thoughts on this?

Entertainment

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Comments

  • trustnoone on 14/07/2017 - 12:58
    +4

    Wait what? Pandora the whole of Pandora is closing? When? Why? I never heard about this until now. I use Pandora all the time, since I hate Spotifys Radio, doesn't compare to Pandora personally. So yeah, I'm same as you, pretty bummed to hear about that, I've found quite a few new artists through it that I actually enjoyed.
    I thought they were actually growing, because didn't they buy rdio and is like on most devices?

    I'm going to have to do some googling right now.

  • Diji1 on 14/07/2017 - 13:03
    -3

    Pandora is a business that is so hopeless that you can pirate it's app and it's not only fully functional as a paid customer it has region locking removed so you get every regions music.

    This is not supposed to happen on 100% server based system lel.

  • boomramada on 14/07/2017 - 13:06

    Could be licencing issue ? since its just AU / NZ.

    • ExtraSalt on 14/07/2017 - 13:59
      +1

      I believe they just want to concentrate and grow their brand in the US.

  • Falbium on 14/07/2017 - 13:06

    I don't use it much, but I use it.

    Sure I have Spotify and Tidal, both with extreme quality bitrates and the ability to choose any song I want, along with a Radio feature that purportedly does exactly the same thing as Pandora.

    So why do I keep going back to Pandora with its crappy 128k bitrate? For me, the Music Genome Project (Pandora's core technology) works better at finding tracks I will like than anything else. Which is kind of a big deal.

    To quote Yogi Berra, this is DeJaVu all over again. Pandora was available to Australian IP addresses up until 2007. In 2007 we were IP blocked and a USA VPN was required. A few years later it was made available to AU/NZ. And now here we are again.

    So it's back to a VPN, which is barely an inconvenience for me, but the lady I work with is going to be spewing.

    • jhaley3180 on 14/07/2017 - 20:35

      Absolutely agree the Music Genome Project algorithm has made Pandora an amazing product.

  • bjdchwr on 14/07/2017 - 13:17

    That's sad news….

    Let's run a vote then…

    What's your most favourite music streaming provider?

  • Heracles26 on 14/07/2017 - 13:56

    I just installed it last night haha ah well all things shall pass in time

    • ExtraSalt on 14/07/2017 - 13:59

      Google Play 4month free trial + Bonus Youtube Red. do it.

  • jhaley3180 on 14/07/2017 - 20:33

    Have been told that it is a result of the major record labels seeking to renegotiate licensing fees. No doubt the major labels have now made it financially unviable for Pandora to operate it free model in Au/NZ. Given over 80% of users in Au/NZ use the service for free I suspect they have made the choice to conclude the service. Given they must still renegotiate licensing fees in the US they are likely to remain quiet about the issue.

  • [Deactivated] on 26/07/2017 - 09:55
    +2

    Pandora closing down due to the fact that the Australian Government is cracking down on international companies refusing to pay taxes here and transfer all the money to US or Switzerland.

    Dissapointed though, I like Pandora and was using it every day.

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