I recently went to David Jones to get myself a pair of new shoes. Found the shoes I liked, but no price label on the display.
The store assistant checked it in the system, and said it was $219.
Asked for a new pair in my size, and paid for it.
When I got home and trying it on again, I saw that there is a price label of $199.95 for this one. Clear proof that they are jacking up prices when they are having a "sale", and they even jack up prices for items that are not on sale!
Yup, that too. Would have saved me time going back and asking them to refund me.
could quite possibly be that they didn't remove an old label from a previous sale?
either way they should honour the cheaper price.
Unlikely, it was not a red ticket sale label.
Just say that you thought it was $199.95 as per the label, but didn't realise you were overcharged until you checked the receipt at home.
I've already got the refund sorted, they actually looked pretty embarrassed when I talked to them about it.
These things happen. All you have to do is go to the store and get yourself a refund. The item was given a new price ticket, but this was not updated in the system. Happens a lot at david jones. They accidentally tagged a $120 shirt for $20 and had to give it to me.
You are making such a big deal over a mistake they made. This is not price jacking. It's accidental ticketting and not updating the system to reflect that.
Would make sense if the label looks new.
But the label in mine looks a bit old and more worn out, so it's more likely to be the original RRP.
What colour was it?
The label? White, with barcode, model name, and a few numbers I dunno for what purpose.
RRP can change in time to be more expensive when it comes fashion related clothing.
It's usually driven by the supplier pricing and relates to items that are not seasonal and sell all year round.
Eg a polo that had one price this season but a new price the next season, but is still the same polo.
Quite possible for old stock to be priced in the system as new stock.
So they jack up prices for no apparent reason as well normally. Ok.
Clear proof you need to check everything before you buy it