Found this deal today, if you are an existing member at westpac you will get the annual fee waived (in the first year) for the credit card and get 50,000 points when you spend $2500 in 90 days. i just signed up to an online esaver account then applied for the card as i was not an existing customer.
edit: for new customers open the Reward Saver account to avoid monthly fees.
I thought it was just me that had issues with getting the lounge passes! Back in 2015, I was able to call up Westpac and had them send me the passes. Things seem to have changed now as I was asked upon calling Westpac to contact Qantas directly as they do not handle the passes. It was such a pain to get through to Qantas that I actually gave up.