Getting Some One Else's Amazon Order Emails

ozzyoi on 02/03/2017 - 14:18

Hi,

I have been getting someone else's Amazon order notifications. (Like order summary, tracking, and what is being ordered and their address !!)

The person has the same first name as mine. But they are from a different country. I did chat with Amazon rep last month and told them this is happening. He advised that the person has a similar email address, a difference of a dot in the email address. I was like okay fine, but please stop it as I don't want to know what they are ordering, etc.

I got the email again today. So I googled it and found that in Gmail, even if we change the dots/periods I should still be getting the emails right

*If the sender added or removed dots from your email address, the message will still go to your inbox. Your email address is unique; people can't set up a same account even with a different number or placement of dots.

For example, messages sent to these addresses will go to the same Gmail account:

[email protected]
[email protected]
[email protected]*

I tried contacting their support, but they are least bothered about this

Any suggestions what to do??

Thanks

General Discussion

Related Stores

Amazon US
Amazon US

Comments

  • tomclancy on 02/03/2017 - 14:24

    You could email the mistaken address letting them know and asking them to change their email in their Amazon account.

    Then setup a mail filter to delete all emails with Amazon as the sender and the mistaken address as the To.

    • ozzyoi on 02/03/2017 - 14:36

      No, the email address is mine. I can't find that person's email address.

      • tomclancy on 02/03/2017 - 14:40
        +1

        Oh right yes of course you can't email them because you would receive that email. Blonde moment.

        You could still setup a filter to delete the emails. Surely the address in the To field on the Amazon emails shows the location of the dot? Then filter based on that exact address (with the dot in the right position)?

        • ozzyoi on 02/03/2017 - 15:05

          yeah can do that.

          So high chances that my emails are going to that email address?

  • retiredfeline on 02/03/2017 - 14:27

    But that dot rule is a Gmail one, it doesn't apply to most other providers. Is the address a Gmail one?

    • ozzyoi on 02/03/2017 - 14:35

      Yes its a gmail one

      • retiredfeline on 02/03/2017 - 14:38

        So if you email that "wrong" address it comes to you? Maybe somebody entered their email address to Amazon wrong and never noticed that they don't get any notifications, they just cared about the packages turning up on their doorstep.

        You can see the original target of the email (that Amazon sent to) by looking at the headers of the email. But it will be you, if what you say is true. So Amazon has allowed two people to have the same email address. You could wreak havoc on their account by doing a password reset. :)

        • ozzyoi on 02/03/2017 - 14:43

          hey thanks greenpossum, I always thought the emails are sent to me. Just realised that the emails are sent without the dot between the first name and last name.

          That's bad. Will this also mean that my emails are being sent to that person?? If so this is BAD…

        • retiredfeline on 02/03/2017 - 14:45

          @ozzyoi: No, they have a different Gmail address, since Gmail wouldn't allow duplicates after dot stripping. They're just missing out on their notifications. I'm surprised Amazon allowed this, surely the email verification at account setup would have caught this.

        • ozzyoi on 02/03/2017 - 14:46

          @greenpossum: Nah greenpossum, I sent am email to that address without the dot/period. I got the test email.

          This is horrible

  • ESEMCE on 02/03/2017 - 14:49
    +1

    As an owner of a [email protected] type address (I got in early) I also get a lot of erroneous email sent to me.
    I set up a few rules for frequent offenders, so I don't see too much of it.

    The only worrying thing for me is that I don't know if some of my email is going to someone else!

    You could send them a postal letter to let them know… If you care enough!

    • ozzyoi on 02/03/2017 - 14:58

      The only worrying thing for me is that I don't know if some of my email is going to someone else!

      Same here.

  • porkandbeans on 02/03/2017 - 14:55

    So you have their name and address? If it really bothers you that much look them up and call them. Or for $1 you could even send them a letter!

    • ozzyoi on 02/03/2017 - 14:58

      They are in a different country.

      • porkandbeans on 02/03/2017 - 15:00

        Oh yeah good point. What's your ideal solution to the problem? To simply block the emails or get them going to the right person?

        • ozzyoi on 02/03/2017 - 15:04

          Not sure at this stage.

        • djones145 on 02/03/2017 - 16:04

          @ozzyoi:
          That's weird cause they prolly logging into the account with the gmail account!
          Place ur email in, request a change in password, change the address to "you have ur email incorrect and I'm getting ur emails, change it or I will start ordering crap on ur account"

          Prolly be done soon

  • bobbified on 02/03/2017 - 15:08
    +2

    If it's that annoying and Amazon or Google aren't willing to take any action, you can:

    Go to the Amazon site and "Forgot Password" - see if you get the new password/link.
    Log into the account and change the delivery address to your own. Once they realise what's going on, they'll contact you instead!

    (No, don't - that's fraud! haha!)

    • ozzyoi on 02/03/2017 - 15:10

      Hmm, haha. Good one

      But no I have sent a feedback form to both Amazon again and google now

      Will wait and see what happens

      Thanks, Ozbargain.

    • retiredfeline on 02/03/2017 - 15:10
      +1

      haha! Evil minds think alike. :)

    • zappy32 on 02/03/2017 - 15:14
      +2

      I would do the forget password anyway, at least that will stop them being able to login to Amazon and they may have to sign up using their real email.

      • ozzyoi on 02/03/2017 - 15:30

        cool. will try that.

  • aragornelessar on 02/03/2017 - 15:33
    +4

    I've been living with this problem for years. I own the . version of the gmail address, but someone signs up to things and uses the dot-less gmail address.

    I get bank statements, subscriptions, flight itinerary, tutorial assignments and spam. I also get lots of emails saying that 'this email address has been registered as a recovery account for so and so'. I just click the link and disassociate it from their account. If I cared enough I would email them and stop telling them to use it, but if they happily give out an email address they can't access, then they are either grossly incompetent or up to no good anyway.

    That's the bottom line though - they can't access your emails. If they were to log in with [email protected], they would need YOUR password to access the account. As long as you're sure that's secure, you are fine. If you're not sure, then change the password.

    You said it yourself: *If the sender added or removed dots from your email address, the message will still go to your inbox. Your email address is unique; people can't set up a same account even with a different number or placement of dots. That means [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], and so forth are all yours.

    • ozzyoi on 02/03/2017 - 15:40
      +1

      Yeah True.

      Thanks

      Update

      1) Have sent Amazon support an email

      2) sent Gmail support an email

      Will wait till Monday. If no response then will do a forgot password on Amazon

      Thanks Ozbargain.

  • KBZ on 02/03/2017 - 16:01

    lol i have the same problem on my @outlook.com address. I sent the hotel booking company emails that they have the wrong email. They didn't care so I just just deleted the emails. Eventually the owner wised up and corrected his email.

  • Stewardo on 02/03/2017 - 19:23

    This is a scam, block and delete, it may appear to be amazon but click on the amazon email address to see who it's really from, I've got these before and said amazon as the sender but not when you click on it.
    The just do it to get your login when you try to cancel.

    • ozzyoi on 02/03/2017 - 20:16

      hey thx for that. No these emails are Legit I did chat with Amazon. They recognized the order numbers

  • furys12 on 03/03/2017 - 09:15

    i find it interesting you say the emails are legit, verified by amazon supposedly recognising the order numbers, i get emails like this all the time but they are always just fake phishing emails.

    the things that makes these odd is that most services require you to at first verify your email and unless you are doing it for them the accounts will never be activated, the alternative being that they open accounts and then swap the email but why.

    if you can find one with a username trying googling it

  • theya on 03/03/2017 - 11:59

    Had that happen to me several times. I either A contact whichever company is sending me emails and inform them that the email they have on record is incorrect, whatever happened to verifying emails anyway these days.

    Or I go and request a password reset. Log in on their account and close or delete their account if the company sending emails is either unreachable or not willing to do anything.

  • bluedufflecoat on 03/03/2017 - 12:44

    I got in early with gmail and have the email address of: [email protected]

    People have been using my email address to sign up for various services. I've received emails from:

    • UAE telco companies for mobile phone bills <— they were actually paying at first, then they stopped paying and now there are emails demanding payment
    • Some kind of sorority (in the US?) - it almost seems legit
    • Various dating sites… ugh!

    Most recently, there was a sign-up for a dating site, and I clicked on the "unsubscribe" link, and it took me straight to the website (logged in)… so I changed the account settings - first the password, then the email address linked to that account! :D I don't get any more emails from that particular dating site anymore, hahaha!

  • veej on 03/03/2017 - 17:55

    I'm another one of those with an old gmail account with no numbers in it so every idiot uses my email address instead of their own.

    I have received flight itineries, personal photos, access to someone's Steam account, and Xbox account, several Twitch accounts, a receipt complete with persons name/address/details for a Thermomix purchase, a thanks for buying a new Toyota from a dealership on the other side of the state, setup details for a new Virgin account in the UK, random porn/job hunting/iPhone game/forum subscriptions.

    All legitimate.

    Some places I've contacted to remove details manually, others I've reset their passwords then logged into the sites and deleted their accounts, the porn ones got meddled with since they had clear text passwords and it was more fun to write a new improved profile for the twit. Same with the job one.

    The forum guy was an idiot, I had one account removed so he made a new account there with the same username and added a number to it. At least the admin were helpful and removed it for me.

    http://imgur.com/Pq3s2t6 (email from Virgin UK to me)

Login or Join to leave a comment
Login Join