Woolworths Self-Checkout Split Payment Function Is Dodgy

MiaSanMia on 07/09/2016 - 14:03
Last edited 07/09/2016 - 14:12 by 1 other user

I went down to our local WW store last night to get some baby formula. Bought 3 cans for $25 each and took it to the self-check out. I saw the Split Payment option on the machine and thought if I split the payment into over $30 transactions it would give me 2 4c-fuel vouchers. So I ended up with 2 payments, $30 and $45 and scanned the WW Rewards card. Today went back & checked online it only gave me 1 fuel discount.

So what's the point of splitting payment? Is it me got my understanding wrong or the WW payment system is dodgy?

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Comments

  • coolhead on 07/09/2016 - 14:05
    +23

    i am assuming you just split the payment and got 1 bill.. in that case I am sure you will get only 1 docket.
    If you did 2 shops of $30 and $45 and got 2 separate bills, then you would have got 2 coupons I would guess.

  • djsweet on 07/09/2016 - 14:06
    +11

    You only get one fuel voucher per purchase. Using multiple forms of payment doesn't mean you have made multiple purchases…
    Not dodgy. Its the exact same thing as if you got the fuel voucher on a receipt. Multiple payments, one receipt, one fuel voucher.

  • retiredfeline on 07/09/2016 - 14:07
    +28

    Maybe it really means split payment modes (e.g. cash + card, or CC and gift card)? Why not try two separate transactions next time?

    • MiaSanMia on 07/09/2016 - 14:08
      -7

      Your point does make sense

    • retiredfeline on 07/09/2016 - 14:09
      +15

      Plenty of uses: e.g. for people who want to use up a gift card but don't have enough money in it, so key in amount left on gift card, then pay the rest with some other mode.

    • amkssg on 07/09/2016 - 14:11
      +2

      Because some people, like me, sometimes use more than 1 method of payment.
      For example, if my purchase is $35, and I have a $5 gift card on me, I would pay $5 by gift card and $30 by credit card.

    • cwongtech on 07/09/2016 - 14:11
      +2

      Splitting payment using self-checkout only gives you one single invoice.

      Split your transaction not your payment.
      It's your understanding of what the computer does that is misguided.
      To be more accurate, it should be called "Combined payment methods", but I guess they just stuck with Split payment to make it easier to understand.

    • good grape on 07/09/2016 - 14:12
      +2

      or you have 2 amex cards both with offers like $10 credit for $30 purchase lol

    • donga100 on 07/09/2016 - 19:30
      +3

      Split the payment $74.98 by card and $0.02 by cash. Thanks to rounding you just saved 2 cents!

      • tomsco on 07/09/2016 - 19:48
        +2

        Lol, never thought of doing that.

  • dazweeja on 07/09/2016 - 14:09
    +2

    You'd split payment if you wanted to use two different payment methods or two different credit cards. It's still one purchase - the system is not designed to generate more fuel dockets!

  • Baysew on 07/09/2016 - 14:09
    +4

    Is it me got my understanding wrong

    Yes, you only made one purchase of $75.00

    The split payment function is used when you have (say) $30 cash and $45 on Credit Card.

  • coco1458 on 07/09/2016 - 14:09
    +2

    Split payment is to pay with two or more different forms of payment eg: cash & card or card & card.
    Split payment doesn't split your transaction into two parts, thus only getting the 1 fuel voucher

  • Baysew on 07/09/2016 - 14:10

    Ozbargain - So quick on the draw.

  • good grape on 07/09/2016 - 14:13

    I was about to reply on this and only 20 comments did so before me when i logged in.

    • ozhunter on 07/09/2016 - 15:10

      your comment was the 14th one…:D

      • retiredfeline on 07/09/2016 - 16:31
        +1

        They estimated another 6 while typing the comment. ☺

  • cypher67 on 07/09/2016 - 14:13
    +20

    Dodgey user not system. 2 payments != 2 transactions

    • spychiatrist on 07/09/2016 - 19:28
      +1

      I wish OP posted this dodgy split payment function on the Woolworths facebook page

  • geek001 on 07/09/2016 - 16:59
    +4

    PebMaG. Problem exists beteen Machine and Groceries. Lol.

  • [Deactivated] on 07/09/2016 - 22:06
    +2

    when gift card isn't enough to cover the entire costs or if you're feeling really mean… split the payment to pay the remaining 1 or 2 cents by cash.

  • [Deactivated] on 08/09/2016 - 07:42
    +5

    Oh the irony
    Some one being dodgy to rort fuel vouchers. Claiming another party is dodgy because they do things correctly.

    • Seraphin7 on 08/09/2016 - 10:41

      Bingo!

    • retiredfeline on 08/09/2016 - 11:45
      +2

      Actually while the OP misunderstood the meaning of Split Payment, there is no rort here. Doing two transactions to get two vouchers is simply a matter of scanning and paying for one lot of goods, then doing the second lot. Coolies doesn't care how many fuel vouchers you get, as long as you spent >= $30 for each one.

    • locapez on 09/09/2016 - 14:49

      When I worked checkout I had a group of monks come through and ask me to split it into $30 payments to get the fuel vouchers. I didn't care and was happy to oblige, but thought it was pretty ironic.

  • jerjergege on 21/09/2016 - 10:18

    Ahh, gotta love the dumb posts <3
    Best reads for shitty work days.

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