Dodo Line Rental $29.90/Month -24 Mth Contracts-Free BTB Security Monitoring & Wireless Alarm & Phone

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dragonrabit on 28/05/2010 - 23:03 dodo.com.au (110 clicks)
Last edited 28/05/2010 - 23:44

just got the email today from Dodo.

To all member, before you negative vote this deal, i know some of you might hate Dodo internet. but this is different products from them. And if you currently paying same amount of line rental with telstra, you might get this freebies if you switch with Dodo.

Getting a home security system does not have to be expensive.
Get a FREE alarm system and phone as well as back to base security monitoring for 24 months on a $29.90 per month home phone line rental plan.

Other Alarm Mobile Phone Wireless

28 Apr 2014

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Dodo

closed Comments

dy4me on 28/05/2010 - 23:22

do u seriously want to be stuck with the crappy company?
fluxcap on 28/05/2010 - 23:35

crap alarm and crap company. Why are these guys still in business
dragonrabit on 28/05/2010 - 23:40

i can feel the heat now.
Davo1111 on 28/05/2010 - 23:47

lol, there seems to be alot of dodo hate. Perhaps dragonrabit you could comment on dodo's service? Back in the day they used to advertise $5.99/mo unlimited dial-up net (when adsl just came out). I'd assume times have changed.
- dragonrabit on 28/05/2010 - 23:55
  
  sorry mate, i don't use their service, i just got their email promotion on my inbox. i thought good bargain for people with telstra that paying same price but this one u got freebies.
cyssero on 28/05/2010 - 23:49

The problem are 24 month contracts. It might be a good deal for 8 months and then a fantastic ADSL deal comes along which requires you to bundle your phone. You can't because you've signed to a 2 year contract. Or fibre comes to your area and you can't use it with this line rental service any more.

The way things are changing (for the better) in telco these days, 2 years is too long.

Paying $30/m for line rental is too much. I bundle with Exetel and for $60/m you get 30GB + unlimited 2am - 8am offpeak. That's ADSL and line-rental, or $30 ea if you want to look at it like that.

TPG will give you $10 worth of calls and 130GB ADSL2+ (in selected areas) for $60/m.

Again, trying to entice you with 'bonuses' by roping you in to a long contract.
forenzic on 29/05/2010 - 00:13

dodo is ass, the worst isp ive dealt with by far in all aspects, BEWARE!!!
- fatice on 29/05/2010 - 00:42
  
  +1
  
  I was with dodo's 512Kb/s unlimited for 4 years, it had no problem at all. I changed the ISP because the new house can now support ADSL2+. The phone line has nothing to do with the ISP service. It does not deserve a negative feedback.
- dragonrabit on 29/05/2010 - 00:43
  
  -1
  
  this is not isp deal. if u have issue with their isp, you can vote negative when someone post about their isp deal. mod please remove this not valid negative vote.
jv on 29/05/2010 - 00:42

-1

http://forums.whirlpool.net.au/forum-replies-archive.cfm/746…
- dragonrabit on 29/05/2010 - 00:45
  
  +1
  
  do i have to say again? i am posting about phone line, not about internet.
  - jv on 29/05/2010 - 00:53
    
    Same company though…
    - dragonrabit on 29/05/2010 - 01:00
      
      +1
      
      same company, but different products. one parent has two kids, one kid go to jail, do you think other kid will go to jail as well? yeah, they got the same parent. but they are different kid.
      - jv on 29/05/2010 - 01:02
        
        @dragonrabit: Same genes…
        
        dragonrabit on 29/05/2010 - 01:18
        
        @jv: so are u saying, if one of your family going to jail. other member of your family is a criminal a well? coz you are sharing the same genes? what a joke man.
        
        jv on 29/05/2010 - 01:23
        
        @dragonrabit: http://en.wikipedia.org/wiki/Moran_family
        
        dragonrabit on 29/05/2010 - 01:34
        
        @jv: so u are saying one person go to jail, all of their family should be criminal as well?
        wowwww. do you remember that australia was filled by British convict in the past? why this country not become the worst country in the world?
        may be your great great parent also one of them, you might inheritance their genes as well?
        
        be careful when you point finger to someone, the other four finger point back to you.
        
        jv on 29/05/2010 - 01:40
        
        @dragonrabit: Oh, thank you for your wisdom, we are all enlightened now…
        
        The TIO is wrong,
        
        Dodo customers are wrong,
        
        Comments on Tech forums are wrong…
        
        Only dragonrabit is right…
        
        ROFLMAO !!! :P
        
        dragonrabit on 29/05/2010 - 01:47
        
        @jv: what is relation with tio is wrong? don't get it. we are talking about line rental and you mixed up with dodo internet.
        
        jv on 29/05/2010 - 01:57
        
        @dragonrabit: TIO have them as the worst Telco…
        
        You do know what a Telco is don't you ???
samfisher5986 on 29/05/2010 - 00:53

There is a long list of reasons not to go with Dodo.

But i'll give you one unbiased reason.

Its a 24 month contract and you WILL regret it before the contract is finished.
- dragonrabit on 29/05/2010 - 00:54
  
  -1
  
  not valid negative vote, so every 24 months contract will vote negative?
  - samfisher5986 on 29/05/2010 - 00:56
    
    It is a valid negative vote.
    
    I will negative vote any 24 month contract where I think the customer will change their mind 12 months into it.
    
    Why do you even care? I'm assuming Dodo aren't compensating you for this.
    - dragonrabit on 29/05/2010 - 00:58
      
      coz you just don't like this company, so any post related with this company you will negative vote, and this is only your reason to cover your main reason to negative vote.
      
      yeah i don't like you negative vote, coz this is my post. how about this is your post and many people negative your post. do you like it?
      - samfisher5986 on 29/05/2010 - 01:01
        
        @dragonrabit: If I post something i'm not going to post a 24 month contract when it is likely the customer will regret it.
        
        You are welcome to submit a bargain for Dodo on a realistic contract. (0-12 months)
        
        The only reason Dodo exists is because of their 24 month contracts. The problem is that the majority of people in those contracts want to quit.
        
        dragonrabit on 29/05/2010 - 01:04
        
        -1
        
        @samfisher5986: if they are really not happy, they can complaint to TIO, if dodo doesn't fulfilled their duty, the contract can be terminated.
        you just put another excuse. the main reason is you don't like dodo. be a gentleman.
        
        samfisher5986 on 29/05/2010 - 01:10
        
        @dragonrabit: You can complain to TIO, but barely any of dodo's customers know they can do this. How does that help?
        
        Last I checked Dodo had the most TIO complaints of them all, imagine how many they would have if all of their customers knew of their rights?
        
        By posting this you are encouraging people to be locked into a 24 month contract and be unhappy. 24 months is a long time, you need to understand this.
        
        dragonrabit on 29/05/2010 - 01:14
        
        @samfisher5986: oh yeah, i think u wrong, you should read more about tio report. it seems many people know about this tio already, google it. but that was related with their internet. some people not happy, some people do. you just force other people to accept your opinion that 24 months contract is not good.
        
        24 months can be long time for certain people, may be not for other. it is depend on individual, again you just vote this based on your hate with dodo. accept it. be a gentleman.
        
        samfisher5986 on 29/05/2010 - 01:16
        
        @dragonrabit: Yes, people that frequent the internet know about it.
        
        A huge portion of Dodo customers are mums and dads who have no idea.
        
        24 months is too long for anyone. All you are doing is trying to trick people into wasting money.
        
        dragonrabit on 29/05/2010 - 01:23
        
        @samfisher5986: are u talking about dodo phone customer or dodo isp customer? it seems u mixed up start the beginning. hahahaha.
        
        samfisher5986 on 29/05/2010 - 01:24
        
        @dragonrabit: I'm not sure what you are talking about…
        
        I'm talking about dodo as a company and i'm saying the 24 month contract is bad based on what the bargain is.
        
        dragonrabit on 29/05/2010 - 01:29
        
        @samfisher5986: again, you try to hide your main reason to vote. just admitted you don't like dodo. nothing to do with the product. if this is offer by other company. i guess you might vote positive. hahaha. just accept it. no one know who u are. but at least i know you are honest person if you admitted this is something to do with dodo. hehehehe
    - fatice on 29/05/2010 - 00:59
      
      I was on Dodo home phone 24 months contract for $24.95 a month. Yes, it is true that I cannot terminate the contract. But I cannot not find anyone offer cheaper deal either.
      - jv on 29/05/2010 - 01:05
        
        +1
        
        @fatice: i pay $20 a month for my Telstra landline, and NO CONTRACT…
        
        dragonrabit on 29/05/2010 - 01:09
        
        @jv: $20.95 to be precisely. and have you comparing their local calls etc? don't always assume your product will suit other people. you might be tech savy, but not everyone same as you.
        
        i know u are going to say u are using voip phone etc.
        the point in here is when you comparing apple, you need comparing with other apple, not with orange. yeah they are the same fruit, but different types of fruit.
        
        jv on 29/05/2010 - 01:13
        
        @dragonrabit: I don't need to compare local calls, i just pay rental…
        
        (Are you saying Dodo are just a bunch of fruit???)
        
        dragonrabit on 29/05/2010 - 01:16
        
        @jv: as i said, when you comparing product need to be equal. a mortgage can be cheap on the first year only then the rate spike after the honey moon finish. thats why gov make legislation they have to post comparison rate.
        
        so when you comparing line rental, yeah cheap on one side but expensive on the other side. it is not fair comparison.
        
        jv on 29/05/2010 - 01:18
        
        @jv: Actually, I just checked my Telstra Bill, it's $19.90 (not $20.95)
        
        dragonrabit on 29/05/2010 - 01:23
        
        @jv: really? how could be. on their website show 20.95 for home line budget.
        
        jv on 29/05/2010 - 01:25
        
        @dragonrabit: 5% discount for having Foxtel on the same bill…
        
        (if i had a telstra mobile, it would be 10% cheaper)
        
        dragonrabit on 29/05/2010 - 01:49
        
        @jv: ohh no wonder. i didn't know if single bill now include the bonus for home line budget. coz when i was working at telstra many years ago. we have been told that home line budget is not entitle for any bonus. thanks for letting me know about this.
        
        jv on 29/05/2010 - 01:59
        
        @dragonrabit: It doesn't now, it did when it was first offered…
        
        They obviously don't train staff too well at Telstra either… :P
        
        samfisher5986 on 29/05/2010 - 01:14
        
        @dragonrabit: VOIP is cheaper, and is easy to get from companies like iinet/internode.
        
        You can also just get a $20 voip box and pennytel and have the lowest prices possible.
        
        dragonrabit on 29/05/2010 - 01:17
        
        @samfisher5986: is not everyone is a tech savy like you. some people still don't know how to use email. this is not joke.
        
        samfisher5986 on 29/05/2010 - 01:18
        
        @dragonrabit: Exactly why I mentioned iinet/internode.
        
        it doesn't matter, because anything is better then a 24 month contract with Dodo.
        
        dragonrabit on 29/05/2010 - 01:20
        
        @samfisher5986: exactly as i said earlier, finally you admitted this is nothing to do with 24 months contract, this is related you hate with dodo. accept it. be a gentleman.
        
        samfisher5986 on 29/05/2010 - 01:21
        
        @dragonrabit: no, I hate dodo with a 24 month contract.
        
        Go and post a contract free dodo bargain, and I won't neg it.
        
        jv on 29/05/2010 - 01:19
        
        @dragonrabit: My grandmother isn't tech savy and she uses voip… LOL…
        
        dragonrabit on 29/05/2010 - 01:20
        
        @jv: yeah, coz u help her. if she did but her self. bs
        
        jv on 29/05/2010 - 01:27
        
        @dragonrabit: Nope, I had not involvement in setting it up…
        
        Do you go around checking ???
        
        dragonrabit on 29/05/2010 - 01:36
        
        @jv: yeah not you, but someone else did. admitted. why some many peopel not honest in here????
        
        jv on 29/05/2010 - 01:42
        
        @dragonrabit: Someone has to set up ANY voip service…
        
        They don't set up themselves…
        
        dragonrabit on 29/05/2010 - 01:51
        
        @jv: i guess not ur grandma setup at the fist time. hahahah
        
        jv on 29/05/2010 - 02:01
        
        +1
        
        @dragonrabit: Out of curiousity, how would someone who can't set up VOIP go about installing the "free" alarm system above ????
        
        dragonrabit on 29/05/2010 - 02:06
        
        -1
        
        @jv: if you call their call centre, you might get help how to setup. if you have mouth and phone, you might call and ask for help. and how some one install it. how do i know.
        
        have u ever work in the call centre. you might get so many stupid question, but thats life.
xuqi on 29/05/2010 - 01:18

+1

Having had experience with this company, I can only say for the sake of your own sanity, stay the hell away from them. Even Tel$tra is more preferred than this ISP.
- dragonrabit on 29/05/2010 - 01:19
  
  sorry, this is about line rental that give u freebies. not attach with any internet product with this company. not valid negative vote. mod please remove
Cripto on 29/05/2010 - 01:19

+1

very happy, good to do business, fast. will buy again, A+++
do not beware, very good customer support, good speed, no worries
- dragonrabit on 29/05/2010 - 01:21
  
  hahahahaha. it seems ebay comment hahahaha
- jv on 29/05/2010 - 01:22
  
  Good Speed ????
  
  You can make faster phone calls with Dodo ??? That's a new one…
  - Cripto on 29/05/2010 - 01:24
    
    sorry i thought our comments were limited like ebay
    goodspeed was referring to the previous statement,
    speedy customer support
Iggsy81 on 29/05/2010 - 01:21

+2

30 a month line rental is a bargain? Errr i dun think so comrade..
- dragonrabit on 29/05/2010 - 01:24
  
  can u find a cheaper bargain than this? line rental that have free btb alarm
  - jv on 29/05/2010 - 01:29
    
    +1
    
    Alarm is worthless if you don't want one…
    
    If i want to buy a phone service, why would i want a free alarm? free steak knives? etc…
    
    I want a good price and a good service, Dodo is neither…
    - dragonrabit on 29/05/2010 - 01:52
      
      this is not for everyone. it might suit for people that would like to install alarm to their home. it might save their cost.
- Cripto on 29/05/2010 - 01:26
  
  check bonuses before neg comrade
  
  very happy, will buy again
  
  my magic ball sees a lot of neg revokes,
  
  please read new voting guidelines, you have all violated rules in all three sections.
  - jv on 29/05/2010 - 01:31
    
    That's funny…
    - dragonrabit on 29/05/2010 - 01:53
      
      the real funny thing. a lot of people in here has reading problem. and don't understand the guideline.
Broden on 29/05/2010 - 01:24

24 month contract with the worst ISP in Australia. Can't think of anything worse.

Are you a rep of Dodo or something OP? You're getting pretty damn defensive.
- dragonrabit on 29/05/2010 - 01:25
  
  hahaha. mate have u read the post or not? this is not about isp. do you have problem reading? this is about phone line. nothing to do with dodo internet. i am not their op. read all my other post.
  - BigglezThePigglez on 29/05/2010 - 01:28
    
    dragonrabit, ill give it to ya mate, you sure drive a hard bargain!
  - cyssero on 29/05/2010 - 01:30
    
    A lot of complaints are about customer service and reputation. That doesn't change from line rental to Internet - does it?
    - dragonrabit on 29/05/2010 - 01:37
      
      most of the complaint related with their isp. okay. this is line rental.
  - jv on 29/05/2010 - 01:33
    
    If you READ their website, it is EXACTLY the same company… Same ABN, same contact numbers…
    - dragonrabit on 29/05/2010 - 01:39
      
      because they are selling different products.
      when i was with aapt (my home phone and internet was bundle with them before), if i got problem with my phone i have to talked with different dept than internet department.
      one department is bad, doesn't mean all department also bad.
- Cripto on 29/05/2010 - 01:27
  
  dodo phone line + bonuses great offer, must see.
  forget about the bad stories you hear about dodo internet, this is a great change for their company,
  
  i highly recommend
  - jv on 29/05/2010 - 01:35
    
    You are outnumbered though…
    
    Did they come LAST in customer satisfaction?
    - Cripto on 29/05/2010 - 01:55
      
      outnumbered is not the case, all negs will be revoked, you need a good reason, not what you personally think or heard about the company, very irrelevant.
      
      great bargain
cyssero on 29/05/2010 - 01:29

+1

I have to agree with a lot of comments here - Dodo are terrible. I tried calling to cancel a friend's dial-up account and after waiting on hold for 40 minutes plus (after being hung up on before answering several times) I got through to a guy who said "How did you get my number?". I told him I just called the main Dodo line and he replied "Oh, OK.. well, I'm on lunch. Bye."

Can't recall correctly but I think they were billing even after the account was supposed to be cancelled. Great.

And $29.90 really isn't a bargain, the bonuses are almost useless and 24 months is way too long. I'm no mod but I would say most of these negatives are warranted.
- dragonrabit on 29/05/2010 - 01:41
  
  you are talking your exp with internet dept. it doesn't mean other dept shit like them. if you brother is a junkies. can i said you are junkies as well? same parent. but you are different person right, even you live in the same address.
samfisher5986 on 29/05/2010 - 01:31

dragonrabit, if in 6 months time there is a better deal out, are you just going to say oh well?

Are you a used car salesman by day?

It really looks like dodo have paid you to post this.

Also you better hope the alarm isn't a cheap POS.

Security response is $75-100 per visit. Have fun with that on a 24 month contract :)

Also :)
http://xkcd.com/386/
- dragonrabit on 29/05/2010 - 01:43
  
  if you are comparing something it has to do with the current offer. even jetstar do price beat for 1 hr different time frame. how can you comparing offer that currently exist with something 6 months later?
  do you understand about inflation and deflation. thats when you understand the value of your money.
  - samfisher5986 on 29/05/2010 - 01:46
    
    Do you understand what a CONTRACT is?
    
    If you buy a jetstar ticket, you use it and thats it. You aren't locked into using jetstar for 2 years.
    
    If a jetstar ticket gets cheaper in 6 months, you can buy that ticket.
    
    If something gets cheaper in 6 months with this, TOO BAD!
    - dragonrabit on 29/05/2010 - 01:55
      
      did u read my other comment? if you are not happy complaint to tio. the contract can be void. what the issue with you? just accept it u don't like dodo. don't make any other bs, contract etc….
      all of your reason just bs. just said you don't like DODO. end of story. no need make me types non stop for the last 1 hr. hahahaha
jv on 29/05/2010 - 01:37

+1

According to the TIO, Dodo are the LEADERS in worst Telco…

http://www.itnews.com.au/News/153877,tio-names-and-shames-au…
- dragonrabit on 29/05/2010 - 01:44
  
  it doesn't talk about their line rental, may be related with their mobile phone.
  - jv on 29/05/2010 - 01:47
    
    It's the SAME company…
    - dragonrabit on 29/05/2010 - 01:56
      
      so if grand parent was convict, you are sharing their criminal genes right?
[Deactivated] on 29/05/2010 - 01:41

+2

According to the TIO, Dodo has the lowest customer satisfaction rate for LANDLINES as well as internet and mobile — they are a terrible company to deal with in general. Not only that, this security package seems rather dodgy as well: http://www.austech.info/security-alarms/38472-pendo-wireless…

And a 24-month contract? No way.
- dragonrabit on 29/05/2010 - 01:46
  
  on the link that you post, this person didn't join dodo. so not valid example if this product is not good.
illumination on 29/05/2010 - 01:49

+5

This is a problem I see on Ozbargain a lot but I suppose I can understand why it happens.

When someone gives a posted deal a negative vote, its all too often taken personally. The poster thinks "this person negatived MY bargain!" and they get all defensive and personal, as can be seen from all the comments here. Dragonrabit is defending this deal as if his life depends on it.

As for this bargain, it's not a good deal. Simple as that.

And, dragonrabit, when it comes to business, I don't see what's wrong with giving a negative vote for a "disliked company" (in this case Dodo). In business more than anywhere else, customer feedback/experiences affect the reputation of the company. If their customer service has given them a bad name, time after time, then it will stick with them. If many people will complain about Dodo, then it will be stuck with them. Even if samfisher5986 didn't like Dodo and gave them a negative, what's wrong with that? Besides, surely he didn't negative them JUST for this reason.

Imagine this was Dodo, offering a mobile cap plan giving $900 credit for $20 a month on no contract. Obviously this is absurd, but if it were a real deal, I think the amount of negative votes would be significantly lower. Comments would be along the lines of "this is a very good deal.. but, be weary, it's Dodo. Imagine when you want to cancel your contract, having to wait on the line for 40 minutes." Do you get what I'm saying? The deal itself would be looked at as "very good", but the company is "very bad".

Another example I will give is the iPhone (and I hope I don't get attacked for this). I personally think the iPhone is a rubbish phone, and the only reason why it's so popular is because of the brand/company. The phone itself is rubbish, but the applications are great and that is why the iPhone survives. Apple themselves gave us a rubbish product to play with, but the user base/community is really what makes the iPhone what it is.
- jv on 29/05/2010 - 01:54
  
  In this case, the company is crap, and the deal isn't that good either…
  
  It's a LOSE / LOSE…
  - dragonrabit on 29/05/2010 - 01:59
    
    just accept it this is your personal reason don't like dodo, nothing to do with the product
    - jv on 29/05/2010 - 02:03
      
      If the product wasn't crap, why do they get so many complaints? and why can't they solve these complaints without tormenting their customers?
- dragonrabit on 29/05/2010 - 01:58
  
  mate. if this is about their isp, i can understand. but this is other division in that company. as i said many times on this post. if one parent has 2 kids, other kid go to jail, it doesn't mean other kid also criminal right?
- samfisher5986 on 29/05/2010 - 02:04
  
  I actually don't like dodo, and there is a long list of reasons.
  
  I don't like to negative vote posts based on the company because I believe most companies (not dodo) deserve another chance (20th chance in dodo's case)
  
  I've voted based on what the company is offering, the contract length, and the risk that a customer will change their mind.
Cripto on 29/05/2010 - 01:51

all speculation, no evidence, all violation of guidelines. mods must do something and not turn a blind eye
- jv on 29/05/2010 - 01:55
  
  +1
  
  Especially to posts from pseudo forum police…
  
  …The evidence is that they have the WORST complaints record according to the TIO who are the official body appointed to investigate individuals' complaints.
  - Cripto on 29/05/2010 - 01:57
    
    -1
    
    pseudo forum police? you're joking right…
    
    supply the information from TIO please
    - jv on 29/05/2010 - 02:03
      
      +1
      
      already have…

This was posted 14 years 6 months 27 days ago, and might be an out-dated deal.

Dodo Line Rental $29.90/Month -24 Mth Contracts-Free BTB Security Monitoring & Wireless Alarm & Phone

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