Ordered Item From eBay, Got an Empty Packaging with No Item in It

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eBay Australia

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  CyberMurning on 16/08/2016 - 11:03

  +1

  what is the item and what is his recent feedbacks, all positive? is he consistently selling the similar items?
  if for example sellers were selling hundreds of socks and suddenly selling few iphone, then the account has been hacked.

  • 

    Rukiata on 16/08/2016 - 11:13

    +1

    it was a JB gift card like a real one. well was meant to be. his feedback was not all positive it was almost, think 2 or one people had a problem but it is not the same as mine.

    Yes he is has sold similar items and other gift cards I also noticed he reused an old picture of the gift card his sold before but I thought thats fine

    • 

      Herbert on 16/08/2016 - 21:19

      +19

      I feel for you.

      Raise a Paypal dispute first and call Paypal customer service to escalate it to a claim immediately instead of waiting for another 7 days. Most likely it would not be decided in your favor as quasi cash gift cards are not covered by Paypal or eBay buyer protection and trackable delivery information is valid in your case. When fraud is suspected, Paypal would not be be able to tell which party committed it and most likely would not support your claim. I learnt this the hard way. Once I purchased $1800 worth of gift cards from one ebay seller who didn't deliver it. When questioned, she claimed that her eBay account was hacked. After I opened a dispute, she claimed that I picked the gift card up from her. Paypal declined my claim but charge back through the bank worked.

      It is still possible that Paypal will compensate you the full amount and close the dispute after 10 business days as long as seller fails to respond and provide tracking information.

      If you paid by credit card, you have an extra layer of security. You can contact your bank for a charge back against Paypal for non-receipt of the item. As long as there is no trackable delivery evidence, your money is safe.

      I spoke from personal experience as I got scammed $66,000 by a seller. Paypal buyer protection covered $60,000 and Westpac Amex fraud protection covered the rest $6000.

      Once the seller provided the proof of delivery, most likely your charge back request would be declined.

      What you can do at this stage is to file a police report and go through the customer complaint process, claim fraud victim. There is good chance that your bank, the credit card issuer may compensate you.

      • 

        baz101 on 16/08/2016 - 21:53

        +30

        I'm curious as to what you could buy on eBay for $66,000 and to be scammed too.

      • 

        Bonsaichop on 16/08/2016 - 21:54

        +4

        Paypal does not cover digital goods or gift cards.

      • 

        spacecowboy on 16/08/2016 - 22:19

        +3

        @baz101: Some guy apparently paid an Australian escort agency 3.6 million to line him up with Megan Fox & other celebrities, & is now suing for a refund when it didn't happen. Scammers everywhere.
        http://news.nationalpost.com/arts/celebrity/escort-escort-ag…

      • 

        imurgod on 17/08/2016 - 07:04

        +1

        @spacecowboy: he should open up a PayPal dispute lol

      • 

        supnigs super skids on 17/08/2016 - 11:35

        +2

        @spacecowboy: thats a lot of cask wine and hooters.

      • 

        cashews on 17/08/2016 - 17:54

        +1

        @baz101:
        Last year a few people were scammed into buying fake shipping container appartments. Might have been something like that.

      • 

        dodgybrothers on 18/08/2016 - 13:29

        $66,000 !!!!! its not a typo, is it ?

      • 

        gameskeysoz on 18/08/2016 - 15:50

        -1

        @Bonsaichop: Paypal doesnt cover sellers either and always leaned towards buyers. Buyer will win the dispute really.

      • 

        clint-008 on 19/08/2016 - 08:15

        @baz101:
        Probably a hot rod where the seller pulled the photos from Google. It may have not existed, can't think of anything else that expensive on eBay. Still though who pays $66,000 via PayPal lol.

      • 

        montorola on 19/08/2016 - 12:46

        @clint-008:

        Maybe he wanted to take advantage of PayPal's free returns just incase lol

      • 

        Bonsaichop on 19/08/2016 - 17:06

        +1

        @gameskeysoz: Paypal does cover sellers as long as you jump through all of their ridiculous hoops.

        Source: My own eBay store for 6 years. Plenty of disputes, most in my favour because I stick tracking on everything, insurance where needed.

      • 

        Bonsaichop on 19/08/2016 - 17:08

        @clint-008:

        I would if such a situation would arise, put that on the CC and earn points!

      • 

        clint-008 on 19/08/2016 - 19:07

        @Bonsaichop:
        I wouldn't risk it with PayPal,according to PayPal's protection policy they cover up $20,000 if they managed to get back 60 k they we're incredibly lucky.

        We can protect you for the full purchase price plus shipping costs, up to $20,000 per item.
        https://www.paypal.com/au/webapps/mpp/paypal-buyer-protectio…

        On the other hand a cc is a different story much higher limits, chargebacks for goods not being received as well as for goods that are faulty, counterfeit or not as described charge back and also may cover intangible items such as gift codes/digital goods.

• 

  bobbified on 16/08/2016 - 11:06

  How did you you pay? I hope it wasn't a direct deposit.
  If via paypal, you should open a case as soon as possible documenting from start to finish and let them investigate.

  edit: sorry, just saw that you already opened a paypal case!

  • 

    Rukiata on 16/08/2016 - 11:14

    do I have to go to the cops to file a report? I dont know if they could even help.

    • 

      ronnknee on 16/08/2016 - 11:27

      +3

      You're out of luck. eBay/PayPal is not going to help you.

      https://www.paypal.com/webapps/mpp/ua/useragreement-full?cou…

      S12.1 You may be eligible for the PayPal Buyer Protection Policy if all the following requirements are met:
      h. Your purchase is not for:
      x. Digital currencies and items that have or are capable of having a stored monetary value attached to them such as gift cards and pre-paid cards

      I don't think the cops would be able to help you either. How can you prove that the seller is being dodgy and not you, the postman or anyone else who may've handled the package?

      • 

        Rukiata on 16/08/2016 - 11:33

        +2

        though it was not in the packaging and not digital I never got the card? so if it fails can I do a charge back? my bank is with CUA which is a small bank are they able to do it?

        If i dont get my money back he has broken the law and is a thief stealing my money so something has to be done. Me and my father also called paypal to make this into a claim they said they will look into it. our post lady is super nice, i know she wouldn't do this, pretty sure she wouldn't.

        Why would the seller have a fake number on ebay and not share his details on the packaging I got ? that seems dodgy to me

      • 

        Rsg on 16/08/2016 - 11:57

        @shadowrukia: are they physical gift cards? if yes, Ask the seller to provide the serial numbers of JB's gift cards and report it has theft to the police. They might investigate & track where it has been used. I hope they help you out. Good luck

      • 

        Rukiata on 16/08/2016 - 11:58

        +1

        @Rsg: oh yes we did he only replied that im a liar and im a scammer. his not helping at all or even trying to. which is also fishy.

      • 

        ronnknee on 16/08/2016 - 13:27

        +6

        @shadowrukia:

        though it was not in the packaging and not digital I never got the card?

        Read the policy carefully. Gift cards are excluded from buyer protection. Doesn't matter if you received it or not.

        my bank is with CUA which is a small bank are they able to do it?

        You should check with the bank. However you did state you paid by debit card. You can't do a charge back through that.

        If i dont get my money back he has broken the law and is a thief stealing my money so something has to be done.

        You sound like a 12 year old there.

        our post lady is super nice, i know she wouldn't do this, pretty sure she wouldn't.

        Let's say she didn't steal it for argument sake. How about the driver who transported the parcels from the seller's street posting box? How about the people who handled the parcel at the mail sorting facility? How about the driver who transported the parcel to your local post office? How come they are all ruled out automatically?

        Why would the seller have a fake number on ebay

        It could be an old number that was never updated? It could be a typo? It's not enough reason to claim that he's a scammer just because he's listed an incorrect number.

        not share his details on the packaging I got ?

        I sell things online and I also don't provide my details for privacy reasons. Does that automatically make me a scammer?

        You are jumping conclusions without any solid proof or evidence. It may as well be that there's 99% chance that the seller is a scammer but you cannot prove it. The police won't be able to help you with this. Sorry to say that your money and your gift cards are gone.

      • 

        Scab on 16/08/2016 - 13:40

        -1

        @ Ronnknee, that's the PayPal US policy, OP is in Australia and it differs slightly.

        @ Shadowrukia, too late now but you should have done an eBay claim instead of PayPal.

        With an eBay claim, the seller has to prove delivery, while with PayPal they only have to prove they posted something.

        The only way the seller can do that with Express is if the useless tracking says delivered and lists your suburb.

        If you fail with PayPal, you can do a chargeback with your card, but only do this as a last resort.

      • 

        ronnknee on 16/08/2016 - 13:46

        +1

        @Kleetus: No it's not. I'm correct. Check the URL.

      • 

        Scab on 16/08/2016 - 13:49

        -1

        @ronnknee:

        Digital goods are covered; they never used to be, but they changed it a while ago.

        It's Chapter 13 I think.

      • 

        kasp on 16/08/2016 - 14:29

        @Kleetus:

        They can do both, whenever I had issues with ebay when I was a seller you can be sure once they failed with ebay they would try a paypal refund. Vice versa as well.

      • 

        Scab on 16/08/2016 - 14:40

        @kasp:

        Nope, you cannot do both or change, once a claim is done that's it.

      • 

        ronnknee on 16/08/2016 - 18:21

        @Kleetus: Link?

      • 

        kasp on 16/08/2016 - 18:47

        +1

        @Kleetus:

        How did buyers keep doing it then?

        Multiple times they failed with ebay and then suceeded with paypal but the sellera protection usually kicked in then. Ebay and paypals systems arent linked i would always have to point paypal to the ebay case.

        Anyways op can do both with no harm.

      • 

        swilso on 16/08/2016 - 20:43

        @shadowrukia:

        Even if a Paypal dispute doesn't go your way you can always open a dispute with your credit card company (assuming you paid with one - I always do in paypal for this reason). Your credit card company can ultimately overturn a Paypal decision and issue a refund based on meeting their criteria. I was able to do this when a Paypal dispute didn't go my way and CBA issued a refund (took aout 60days I think).

      • 

        [Deactivated] on 17/08/2016 - 08:47

        @Kleetus: totally agree eBay should always be your first point of contact.

      • 

        ronnknee on 17/08/2016 - 10:34

        @Kleetus:

        Digital goods are covered; they never used to be, but they changed it a while ago.

        It's Chapter 13 I think.

        Can you provide the source?

      • 

        2ndeffort on 17/08/2016 - 14:53

        +3

        @shadowrukia: I used to be an eBay power seller, I didn't give out my phone number with my sales. Reason was that I also worked a full time job and couldn't spend my days answering sales Enquiries for my part time business. My boss for my full time job would not have been ok with me spending all day on my private phone. There may not be anything sinister about there not being contact details, I used to get people wanting to contact me at all hours to come around to my house to try on the $20 bike shorts I had for sale. When I first started selling I stupidly had my residential address listed up. I had a panicked call one day from my wife telling me a strange guy had turned up at our house wanting to look at the bike shorts. Soon after that I removed all contact details and replaced it with a Po box only.

      • 

        Scab on 17/08/2016 - 16:39

        @kasp:

        They were able to do it with you because they first did an eBay claim, then when that failed they did a chargeback.

        The chargeback is via PayPal and they either wave it through or they cover it under their seller protection.

        So to you it may appear as if both were done, but it's one or the other.

        Just think about how unfair and open to abuse it would be if that wasn't the case.

        From eBay Australia:

        "If a buyer files a PayPal Buyer Protection dispute, the buyer can't open an eBay Money Back Guarantee request for the same transaction."

      • 

        kasp on 17/08/2016 - 20:06

        @Kleetus:

        That is to stop them double dipping.The refund is from the same sourxe and can only be refunded once.

        They can however fail a paypal dispute then try and ebay dispute and vice versa.

        It might go against ebays TOS but they dont really seem to care. However I never saw someone who failed a paypal diapute win an ebay one but did have a few that failed ebay ones win a paypal.

      • 

        Scab on 18/08/2016 - 04:24

        @kasp:

        "They can however fail a paypal dispute then try and ebay dispute and vice versa."

        They cannot, there is no way to do it as their system locks you out of making a further claims.

        It's just not possible, it's one or the other.

      • 

        ronnknee on 18/08/2016 - 12:04

        @Kleetus: Are you selectively replying?

      • 

        kasp on 19/08/2016 - 10:23

        @Kleetus:

        https://community.ebay.com/t5/Selling/Dispute-won-by-buyer-o…

        Look it up it happens a lot and people complain about it left or right.

        Its obvious you have no experience with it so please stop talking from your arse. I can verify it has happened to me and a quick google shows I am not alone.

        But according to you it isnt possible so all these people must be lying right?

      • 

        Scab on 19/08/2016 - 12:26

        @kasp:

        Did you actually read that thread, or just do a quick Google search?

        It's not the same scenario, and there are others stating exactly what I've stated.

        And I've already posted the exact clause from eBay earlier, which you've ignored.

        And again, their system prevents you from initiating a claim, so explain how it's possible?

        There's no link to click onto.

      • 

        ronnknee on 19/08/2016 - 14:44

        @Kleetus: How about you stop ignoring my question?

      • 

        Scab on 19/08/2016 - 14:48

        @ronnknee:

        I wasn't ignoring it, I don't have the link handy.

        You have the internet, look it up.

      • 

        ronnknee on 19/08/2016 - 14:50

        @Kleetus: I already linked it in my original comment but you're claiming something that contradicts that PayPal Buyer Protection Policy but you have no source to back your claim? Please don't make things up.

      • 

        kasp on 19/08/2016 - 16:07

        @Kleetus:

        https://www.paypal-community.com/t5/Disputes-and-claims-Arch…

        https://community.ebay.com/t5/Archive-PayPal/Buyer-lost-ebay…

        The system only prevents a claim if they won. If they lost they can open another claim

        Yes it is against the TOS but ebay and paypal aren't connected anymore after they split awhile back. They don't even seem to care when people do it and despite having it pointed out to them will still rule in the buyers favour.

        So why does it matter if it goes against the clause when they don't enforce it? The only way they seem to tell that someone has made a claim is if it was successful as it seems they only lookup if the amount was refunded or not.

      • 

        Scab on 19/08/2016 - 16:13

        @ronnknee:

        And I already told you it was in Chapter 13.

        Here it is:

        "13.7 To be eligible for a refund for a Digital Goods purchase the following requirements must be met:

        You must file a dispute in the Resolution Centre within 7 days of the transaction;
        The total amount of the purchase must be equal to or less than the relevant currency maximum values set out in the table in clause 13.1(c) above;

        The purchase comprises only of Digital Goods and no other goods or services;

        You have not received more than the following number of refunds for Digital Goods purchases:

        3 refunds in 1 calendar month;
        5 refunds in 2 consecutive calendar months; or
        7 refunds in 3 consecutive calendar months; and
        Within 24 hours of the dispute being opened:

        The seller has not responded to the dispute; or
        You have not been able to resolve the dispute with the seller."

      • 

        Scab on 19/08/2016 - 16:19

        @kasp:

        Posting community threads means nothing.

        "The system only prevents a claim if they won. If they lost they can open another claim"

        Nonsense, that would mean they could just do endless claims until they won.

        Do you really think eBay/PayPal would allow that, it would cost them a fortune and trash their business.

        And for the third time, you cannot do another claim, there is no way to do one as the option is removed after the first claim.

      • 

        kasp on 19/08/2016 - 18:13

        @Kleetus:

        Ebay and paypal are separate companies now.

        They lose the ebay case then try their luck with paypal.

        This isnt saying they get refunded twice. Just use the lack of connectivity between ebays and paypals systems against eachother.

        They have measures in place to stop a double refund but not someone making another claim if they failed with their first attempt.

        I know it goes against their TOS. But paypal and ebay dont give a shit about it and it isnt thay common out of thousands of transactions i only had it happen twice.

        It doesnt cost them much at all and of course you would say people complaining about the exact thing you say is impossible doesnt count lol. If its impossible why are their forums filled with sellers talking about it?

      • 

        ronnknee on 19/08/2016 - 19:27

        @Kleetus:

        A few things:

        1. Where did you see that? I thought you said my link is to the US policy?
        2. Digital goods? This is a physical gift card that we're talking about. How does this apply?
        3. Let's suppose this is actually digital goods for argument sake. Did you see the table? I guess not, with your selective reading and writing.

        Currency | Maximum value
        Australian Dollar | $9.99 AUD

      • 

        Scab on 20/08/2016 - 14:34

        @kasp](/comment/3937326/redir):

        "They lose the ebay case then try their luck with paypal."

        I don't know how many times I have to state this, but there is no way possible to do this.

        Once you do a claim for a transaction, you cannot do another claim as that option is removed.

        So again, please explain how that is possible?

        "Just use the lack of connectivity between ebays and paypals systems against each other."

        What lack of connectivity, they are entwined with each other, so much so that the eBay Guarantee page has links to PayPal.

        And the decision to spin off PayPal was a commercial one and done in 2015, yet you're posting threads from 2006 and 2011.

        You can't have it both ways.

        "If its impossible why are their forums filled with sellers talking about it?"

        Because 99% of them don't have a clue about how it works, like you, and I gave you an example of how it can appear to be the case.

        No company would allow unlimited claims; banks don't with chargebacks, eBay doesn't and PayPal doesn't.

      • 

        Scab on 20/08/2016 - 14:35

        @ronnknee:

        1. It was from another page, not your link.

        2. You were the one who brought up digital, I was merely replying.

        3. I only have a limited number of posts per day, and I won't be wasting them replying here.

      • 

        ronnknee on 20/08/2016 - 15:23

        @Kleetus: How about you just quit the bs? Stop misleading others.

      • 

        Scab on 20/08/2016 - 15:37

        @ronnknee:

        It was you who brought up digital, not me.

      • 

        ronnknee on 21/08/2016 - 17:04

        @Kleetus:

        You may need to learn to read and interpret properly. I'll even put in brackets and bold formatting to help you.

        (Digital currencies) and (items that have or are capable of having a stored monetary value attached to them such as gift cards and pre-paid cards)

    • 

      bobbified on 16/08/2016 - 11:27

      +1

      the cops are unlikely to do anything because it's a civil matter.

      • 

        johnno07 on 16/08/2016 - 21:13

        +2

        The cops are unlikely to do anything because they have bigger fish to fry. Fraud is most certainly a criminal offence. There just also happens to be civil recourse.

      • 

        DARK KHAOS on 17/08/2016 - 07:19

        +4

        @johnno07: That may be the case now. Many years ago I purchased an modded xbox that never arrived. From some bloke called peter at xtreme-mods-online.com (no longer registered). It never arrived. I hassled the shit out of him with 50 odd emails and in the end I went down to my local police station and filed a report. A couple of weeks later a constable rocked up at his house to question him. I'm in qld and he was in nsw. 2 weeks later my xbox arrived in the mail. He still screwed me as it didn't have the 300gig drive I paid. It took me 4 months but I got my xbox.

• 

  currentfad on 16/08/2016 - 11:11

  +10

  100% feedback as a seller?

• 

  mskeggs on 16/08/2016 - 11:33

  If your PayPal is funder by a credit card, do a charge back.
  The false phone info will help substantiate the charge back claim.
  Buying gift cards is risky!

  • 

    Rukiata on 16/08/2016 - 11:34

    should I wait for the paypal claim first? my paypal uses my bank.. but I have a credit card which is the same bank? im confused im not sure if it used my credit card

    • 

      mskeggs on 16/08/2016 - 11:36

      Does PayPal know your back account details, or just your visa/MasterCard number.
      If the first, you won't be able to do a credit card dispute, but CUA may have a different dispute process.

      • 

        Rukiata on 16/08/2016 - 11:39

        they know my bank details and credit card details DAMN! they used my bank account. im so screwed if things go bad……….. this is so bull

      • 

        grimace3 on 16/08/2016 - 11:45

        @shadowrukia:

        But did you pay by credit card or direct debit?

      • 

        Rukiata on 16/08/2016 - 11:45

        @grimace3: direct debit my credit card is back up

      • 

        blehgg on 16/08/2016 - 11:51

        +12

        @shadowrukia:

        should really flip this around

      • 

        [Deactivated] on 17/08/2016 - 08:54

        @shadowrukia: Shouldn't matter what they used, bank/ credit card you are always covered & going on previous issues I have always been refunded within days. But eBay should be your first point of contact, then open a case against the seller in the resolution section. Then eBay will handle everything on your behalf. I wouldn't be surprised if eBay are already aware of this person.

      • 

        Jabba the Hutt on 18/08/2016 - 09:08

        +1

        @blehgg:

        Is there a setting for it or something? PayPal always defaults to bank account for me, and I have to remember to change it to credit card with every purchase.

        In Payments settings, all I see are "Paying online" which only has one option ("Choose a payment method at checkout"), and "Paying in stores" which is already has my credit card as preference. Paid for a Bangood purchase earlier this morning; it defaulted to bank account. Same for eBay yesterday.

        Previously, I had an 'unconfirmed' bank account so they couldn't direct debit at all, but PayPal would sneakily change the payment source to bank account at random, with a subtle message that you're accepting direct debit terms by proceeding. One day, I overlooked and didn't change it, which 'confirmed' the bank account and authorised them to DD.

      • 

        whodidthat on 18/08/2016 - 11:07

        @Jabba the Hutt: There is no way (I know of) to change the default to credit card, Paypal prefer bank account payments for a few reasons, one being less fees for them to pay.

      • 

        [Deactivated] on 21/08/2016 - 17:34

        @shadowrukia: you have the option whether to lay by bank details or you can click the little circle next to credit card to change payment method. Bank details are your default payment method, but YOU have the option to change it.
        Stop blaming everyone else for your error. Plus I not sure about other members, but I've had a gutsfull of your BS story & comments
        I see you still not copy & pasted your convos between you and the seller?
        Hmmm wonder why that is, you do know how to copy & paste don't you?

    • 

      [Deactivated] on 19/08/2016 - 22:30

      seemed pretty sure 3 days ago how it was paid for!

• 

  stratbargain on 16/08/2016 - 12:15

  There seems to be an assumption that he scammed you purely because he didn't give you his phone number/postal address.. I often don't put my details on packages I sell online, doesn't mean I'm a scammer.

  I'd suggest you should have used registered post with signature on delivery and $1000 insurance. That package would have gone through plenty of hands between him and you. Yet you're assuming he scammed you. It would suck for him if he is out of pocket because someone stole the contents and you didn't have proper insurance.

  Good luck.

  • 

    Rukiata on 16/08/2016 - 12:20

    -8

    huh? i think you should read what I have said again. im not the sender or seller. and his EBAY number IS FAKE. Which is also against Ebay rules.

    • 

      skrep on 16/08/2016 - 12:30

      +1

      He's saying the ebay seller may have legitimately sent the card and that someone working for the courier company has opened it and taken the contents for himself. Almost no way to prove it if you have already signed for it upon delivery. ALWAYS CHECK YOUR ITEMS BEFORE SIGNING FOR THEM.

      • 

        Rukiata on 16/08/2016 - 12:33

        yeah but it was so hard to see I didnt even notice it. I also never had this problem before so it was a shock to me. so am i screwed ?

      • 

        JetLi on 16/08/2016 - 12:45

        +4

        @shadowrukia: Surely before the ebay seller sent the gift card out, he would have take photos of it as security. Get him to send those photos through to you and call up JB to check whether the card has been activated. I doubt the courier company employee would do this, seller sounds dodgy as.

      • 

        Rukiata on 16/08/2016 - 12:59

        @JetLi: yes I said all this and he wont he just messages me saying im a scam and just rages his not trying to help or anything..

      • 

        JetLi on 16/08/2016 - 13:11

        +10

        @shadowrukia: usually when someone is unhelpful/uncoperative and just gets agro, it's a sign he is not being completely honest.

      • 

        zorrt on 19/08/2016 - 15:49

        +1

        @JetLi: depends how op handled it initially. If he sent the seller a nasty message and immediately called him a scammer then its understandable thr seller wont be willing to help if hes not a business. Also that phone number thing is nonsense, i dont have my real number either, had my number on it once. Got harassed by some moron asking why his package didn't arrive on a saturday…he did get it the following week though.

  • 

    spychiatrist on 16/08/2016 - 14:14

    +3

    the onus of sending an item via registered post is on the seller, especially if the item is too valuable like this one. no honest seller will risk losing a $1,000 item by using tracking only and not signature on delivery, more so not present the item in the post office. most likely the seller is a scammer.

    • 

      Munki on 16/08/2016 - 23:07

      +1

      Exactly. I sold a lens for $250 and got it insured with signature on deliVery and everything…

      This seller sounds dodgy as.

• 

  SnoozeAndLose on 16/08/2016 - 12:54

  +1

  Ask the seller to provide the card no for your the check the status of the gift card, if it got spend before it even arrived to you then you have a very high chance to get your money back.

  Seller who send the gift card using post is at fault as post office had warned that no note or other valuable item should be send via post and seller is the one to blame as they did not use a propitiate method to post/send it to you(at least put some insurance).

  • 

    Rukiata on 16/08/2016 - 13:05

    yes I said all this and he wont he just messages me saying im a scam and just rages his not trying to help or anything..

    • 

      SnoozeAndLose on 16/08/2016 - 13:06

      open a disturb case, item received not a describe and he will start communicate with you.

      • 

        Rukiata on 16/08/2016 - 13:07

        have with paypal and he still hasnt communicated proper with me, i also have 100% FEEDBACK and in selling and buying.

      • 

        SnoozeAndLose on 16/08/2016 - 13:09

        +2

        @shadowrukia:

        Why dont you use ebay to open dispute? I think when you had problem and want to open case on paypal and if it is involved ebay , paypal will ask you to open case using ebay.

      • 

        guysmiley on 18/08/2016 - 00:48

        @LoveBargain15: Because he already has a Paypal dispute, he can't open an ebay dispute.

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  quietsarcasm on 16/08/2016 - 13:23

  Just explain to him that providing you the card numbers should not be a problem if he did actually send the gift card to you, since you would have the number on the card you should have received

  • 

    ronnknee on 16/08/2016 - 13:29

    +3

    What if the seller didn't record the gift card number? AFAIK, the seller has no obligation.

    • 

      quietsarcasm on 16/08/2016 - 14:37

      Whilst it is possible that the seller didn't, I would think that in most cases the seller would, especially with all the buyer scams that occur.

    • 

      ronnknee on 16/08/2016 - 18:22

      Whoever negged me, can you please explain why you think otherwise? You might not like the idea but that's how it really is? There's no denying.

      • 

        Thenarrator on 17/08/2016 - 12:43

        -1

        Can I make a hypothesis. You were an online seller once before and you had your experience with buyers back charging you/claiming they never received your item. Correct?

      • 

        ronnknee on 18/08/2016 - 12:17

        @Thenarrator: Yes I am online seller and no, there hasn't been a situation yet that the item has been lost. I know what you're trying to imply. Because I am also a seller, I would automatically side with the seller, is that correct? No.

        Being both a regular buyer and seller, I can remain objective in cases like this.

      • 

        Thenarrator on 18/08/2016 - 19:37

        @ronnknee: I got my own thoughts on the level of bias on this.

• 

  [Deactivated] on 16/08/2016 - 13:24

  +1

  Is there any record of size/$$$ cost of his previous sales ?

  Did he set up an ebay acc selling lots of cheap crap to get a 100% rating, and then switch to scamming/selling expensive stuff with intention to rip off buyer with his new 100% rating ?

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  [Deactivated] on 16/08/2016 - 14:09

  I would wait outside his PO box until he collects something then record him / take a picture.

  Will take you forever but it seems you have no other courses of action except to identify and name and shame.

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  BargainCowboy on 16/08/2016 - 14:21

  +3

  Am missing something here? You mentioned the package was cut, so maybe someone stole it during shipping?

  • 

    Rukiata on 16/08/2016 - 14:50

    yes almost perfect like they knew where to cut it and was hard to see, they placed sticky trap ontop of it to make it seem like it was never cut, thats why it was hard to see

    • 

      BargainCowboy on 16/08/2016 - 16:03

      +8

      So what is your claim against the seller? The courier seems to be at fault.

      • 

        Rukiata on 16/08/2016 - 18:34

        Why would he have a fake number on ebay, why whould he not share his details on the packaging, why would he be rude and not help or even think about the courier why would he post in a post box not go in store and do it?

      • 

        Brick50 on 16/08/2016 - 20:03

        +7

        @shadowrukia:

        As an eBay seller with over 2000+ sales I can say

        1) I post prepaid bags in post boxes rather than the stores as it's much quicker
        2) I often don't bother putting a return address on
        3) My phone number on eBay is not my real number, I prefer to have written down evidence of all communication
        4) If I posted an item and a buyer just assumed I was a scammer i too would be rude and unhelpful.

      • Rukiata on 16/08/2016 - 20:06 Comment score below threshold.

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