Hi,
Last week I was driving near my house. I was waiting at an intersection to turn onto a major road. The road I was waiting on had a slight hill and there was one car infront of me . The car infront had a towbar. For some reason, the car infront of me reversed (white reverse light came on). Before I could beep they hit the front of my car. The towbar heavily damaged the front of my car and damaged the lights, panels and hood extensively. There was no damage to her car at all, maybe a couple of scratches on the towbar but nothing you could pick out.
I got out and the female was apologetic and said she'd sort it out and it was entirely her fault for reversing, and that she could also get it fixed privately as she knows a panel beater. She also mentioned the car was her mum's, she is in her mid 20's. I got a picture of the damage on my car, the towbar of her car, her license plate, her mobile number and a picture of the front of her drivers license (It was a QLD license, the incident occurred in NSW). I called the mobile number on the spot to verify it was her phone.
On contacting her mobile today, a male answers and says there is no <Driver's Name> there - most likely her husband the panel beater. I contacted my insurance company and gave them all the details. The insurance company said I may have to pay the $1,100 excess and they will investigate and if they find they are at fault I will be re-imbursed the excess.
Is there anything else I can do?
If you don't have a witness or dashcam then I'd say there isn't much you can do.
Lodge your insurance claim and if you're lucky they might admit liability.
You're probably lucky they don't come back to you and say you rear ended them and try to make a claim against you.
This is why I have a dashcam now.