Product Review (ProductReview.com.au) & Fraudulent Reviews

spackbace on 06/05/2016 - 13:02
Last edited 12/12/2017 - 18:11

https://www.productreview.com.au/p/ozbargain.html

OK, let's have a discussion of the 'reviews' on that site, and plus I'd love for this topic to rank up there with that page so we can accurately show how stupid those reviews are.

Now, what prompted me is this latest review:

Use with caution
I would not use this site every again and tell all my friends and family the same. Before using this site spend some time reading the forums - you will see that the negative reviews are accurate. If you must use the site do so with extreme CAUTION…………and remember if it seems to go to be true then it properly is!

Now, let's do some detective work and see the bias in that user

Oh look, that didn't take much

Hi Sharma
Kindly refer to our website eSavingsFreshScents.com.au (Contact Us page & Shipping page). Feel free to email us directly for more information.

Kind regards
eSavings Fresh Scents (Customer Care)

Store page here - 2 'deals'

Advertising products for their standard price, and not even the cheapest around.

Yet they're allowed to leave a review!

Let's update this when we find more of these hack reviewers! :)

General Discussion

Related Stores

ProductReview.com.au
ProductReview.com.au

Comments

  • scotty on 06/05/2016 - 13:15
    +10

    Relevant discussions from last year. Unfortunately there is no way to reply to those reviews unless you fork out $49/month.

    • [Deactivated] on 08/05/2016 - 01:29
      +1

      Sounds similar to the Yelp scam to me. Don't succumb!

    • Musing Outloud on 08/05/2016 - 20:08

      I had a read of the Ozbargain reviews on Product review.

      FFS, one complainer slammed Ozbargain because an account holder pulled him up on his spelling. Most of them think bullying occurs here. These complainers really do need to stop being so sensitive. To paraphrase some Brittany loving goose who created that old Meme on YouTube, "These are just lies, they are all lies - leave Ozbargain allllloooonnnne".

      Regardless of these complainers, what happens here in the Ozbargain forums is on the continuum between lame and tame. Besides it is well moderated compared to places like Reddit and the rest of the interwebs…

      I wouldn't fork out $49/month to respond on product review either, but I do have a long time account on product review because I have been asked to provide some feedback on some of my purchases. So being a good Ozbargainer, who has taken wonderful advantage of the info shared within this community, I took some action by logging onto Product review and gave +1 to all the 4 and 5 star Ozbargain reviews in order to provide a little balance.

      Edit 1: Please don't bully me - Wahhhhhh!

      Edit 2: You can only +1 vote on Product Review's commenters.

    • scotty on 11/05/2016 - 10:44
      +2

      I would like to make an update to my comment. It turns out that the guys at ProductReview.com.au also use OzBargain and they have provided me free access to their Brand Management system. So what I have stated previous on $49/month is no longer true for us.

      However depending on the situation we might still not engage with some of the nay sayers there, as I suspect we might have already spent quite a bit of time dealing with them in TWAMs.

      • spackbace on 11/05/2016 - 10:52

        Well that's good they looked after you :)

      • tomsco on 11/05/2016 - 12:14

        Haha. That's great.

        It would be interesting to see if the Product Review rep jumps in over there and deals with some of them. OzBargainers unite!

  • Mikinoz on 06/05/2016 - 13:21
    +7

    I think a few of the negative reviews have some fair points, mainly voting system and bullying. The bullying is addressed with the hiding of comments etc. The voting system, don't get me started

    • gimli on 06/05/2016 - 22:18
      +1

      Lol. Seriously

      It's just ozb no need to get so serious.

      Why so serious?

      • Mikinoz on 16/05/2016 - 13:22

        I guess its a balance, at least I am not making jokes about everything which from your posts seems to be the case.

        Comedy is great although not everything is funny

  • Ryanek on 06/05/2016 - 13:22
    +2

    Nice work Holmes.

    • gimli on 06/05/2016 - 22:18

      It was elementary

  • neil on 06/05/2016 - 13:24
    +3

    I don't think Product Review is unique in that it suffers from of having questionable reviews and to their credit they will remove reviews that are incorrect or false. One was removed from the OzBargain page recently due to it being for another company.

    The problem is that the reviews are skewed either positively or negatively. If someone has an issue, they will post a negative review on the store page. Have a look at most of the stores there and you will see mostly 1 user with 1 negative review of a random company.

    On the other end of the scale, companies are sending out links after purchases to customers to get them to post a review on PR and other review sites. You can see the ratings for some stores seem to have the opposite.

    The solution? Verified reviews. PricePal asks you to review the store after a transaction. PricePal can see you've actually purchased from there. Same thing with Dimmi (booking for restaurants).

    Have a look at the huge difference in reviews:

    • Scoopon 4.8 on Pricepal, 1.7 on ProductReview
    • The Iconic 4.9 on Pricepal, 3.9 on ProductReview
    • Woolworths 4.7 on Pricepal, 2.3 on ProductReview.

    I do hope that reviews are something CashRewards is looking into now that they are quite dominant in the cashback industry.

    EDIT: Amazon with only 3 stars

    • Clear on 06/05/2016 - 16:51

      The solution? Verified reviews. PricePal asks you to review the store after a transaction. PricePal can see you've actually purchased from there. Same thing with Dimmi (booking for restaurants).

      ProductReview does have a Verified Purchase tag on some reviews. They need to make it a requirement though.

      • neil on 06/05/2016 - 16:58

        I have a feeling that when there is a dispute with the review (and the company complains), they may ask for verification. That's what someone wrote about WOMO recently on Whirlpool.

        • Clear on 06/05/2016 - 17:01

          Every single one I've seen has had a small Facebook icon in their display picture. Maybe that's a part of the verification process?

        • spackbace on 06/05/2016 - 17:03

          @Clear:

          Nah, that's just for account creation, can either do it manually or use Facebook login

  • cypher67 on 06/05/2016 - 13:39

    Its always tricky to know which review site to trust. Most people will only review if they have a bad experience which hammers most scores. Sites that have an independent reviewer on a type of product will sometimes recommend a relatively unknown product or one that else where has received bad feedback which leads to the thought of a purchased scoring system. Its becoming so hard to trust the internet on which products are superior and which are duds :(.

  • tomsco on 06/05/2016 - 14:34
    +12

    Who posted this review?

    Seems like a good bloke.

    • tomsco on 06/05/2016 - 21:14
      +1

      Haha.

    • gimli on 06/05/2016 - 22:20

      Lol I wish I could neg that review too

    • Nillionaire on 06/05/2016 - 22:25
      +2

      Unless I'm hugely misunderstanding something…why the heck you being negged here? o.O

      • GameChanger on 06/05/2016 - 23:09

        I'm confused as well.

        Must be those bullies.

        • MadMaxBargainRoad on 08/05/2016 - 20:17

          They are from those reps who failed to adverti… ahem 'post a bargain' here. Did you guys see the negative reviews of Ozb there? All are fake and lame.

        • tomsco on 08/05/2016 - 20:36

          @MadMaxBargainRoad: I'm sure if someone was to go through the post dates of the net reviews (like the OP) we could try and work out which store they are from.

    • muncan on 09/05/2016 - 00:08
      +1

      @tomsco

      • muncan on 09/05/2016 - 00:15

        Haha - just realised you're reviewing yourself.
        Have another +1.

  • Axelstrife on 06/05/2016 - 14:59
    +1

    Lots of the reviews sound like people whose posted bad deals and got neged for them lol

    • spackbace on 06/05/2016 - 15:19

      They are! That's the thing

      • Axelstrife on 06/05/2016 - 15:32

        what's more stupid is that they ask a monthly fee from oz bargain in order to respond to these inaccurate reviews defaming ozbargin cause they are mad there deals where not a bargain.

      • Lord Fart Bucket on 07/05/2016 - 08:50

        Do we really need "revenge posting"?
        IMHO, that puts OzB in a negative light more than some of the reviews there.

  • spackbace on 06/05/2016 - 15:31
    +1

    Wooooo and woooo lol :)

  • geek001 on 06/05/2016 - 15:54
    +1

    Wouldn't it be funny if OzB starts a review section and started reviewing ProductReview.com.au? :)

    • altomic on 06/05/2016 - 16:02

      I find the OzBreview of ProductReview to be biased

      Where would the madness end?

      • geek001 on 06/05/2016 - 16:08

        I didn't mean it in a "get even" kinda tone. I meant it as a "Twilight Zone" kinda tone. It's like Googling Google. Cue "Twilight Zone" theme song. I know.. I am showing my age..

        • altomic on 06/05/2016 - 16:12

          I meant it in a review of a review of a review website

        • geek001 on 06/05/2016 - 16:14
          +3

          @altomic: It doesn't end. It is like 2 email addresses sending each other out of office emails. Lol.

        • altomic on 06/05/2016 - 16:16

          @geek001: mind blown!

  • Clear on 06/05/2016 - 16:47

    I saw that review today and was just waiting for you to mention it.

    • spackbace on 06/05/2016 - 16:48
      -1

      I was waiting for you to comment :P

      • Clear on 06/05/2016 - 16:48
        +1

        There wasn't an appropriate place until now.

        • gimli on 06/05/2016 - 22:20
          -1

          Clearly not

  • try2bhelpful on 06/05/2016 - 19:00
    +12

    As people have commented any review site is dependent on the honesty of the people who post. I have posted reviews up on Product Review and they have been honest appraisals of products. You check how many posts have been made and what the average rating is. You then read the reviews to see if they ring true and, if possible, other reviews these people have posted.

    I like contributing to OzBargain but some people's reactions to a post can be very offputting. I am not affiliated with any company I have posted a bargain for, however, I find myself reluctant to post bargains I see during the day because I can't be bothered dealing with some people's hubris. However, I am very grateful when people go out of their way to post bargains up here and try to provide encouragement whenever I can. Before you post a comment think about whether you would be comfortable saying the same thing to someone's face.

    • darkchoc on 06/05/2016 - 22:43

      The keyboard warrior: great at criticism of other people's work but with no original work product of their own.

      • try2bhelpful on 07/05/2016 - 16:47
        +3

        Not sure if you are having a go at me or others. As indicated, for myself I endeavour to write supporting comments for the people who are brave enough to post and I have posted honest reviews in Product Review. I don't understand why, when people are doing others a favour by posting what they have seen, they have to endure the negative comments other people post.

        • darkchoc on 08/05/2016 - 23:19

          Not you mate. :)

  • stemcell on 06/05/2016 - 22:40
    +2

    I've bumped heads with the ozbargain massive, they tend to congregate around the big posters and act as a gang to beat you down should you disagree with them.

    • darkchoc on 06/05/2016 - 22:57
      +1

      Interesting to note.

      I live this site and find it so useful to quickly check prices and opinions on what I need using the search function. I wrote enjoy the comments and back and forth.

      Quoting joey101's review from productreview:

      …They are not interested in the products rather bring negativity, make fun of your campaigns & if they find out even a minor thing which don't even matter, be ready for trolls….

      It's worth taking a look from an outsider's point of view and note that it can be discouraging to have minute things focused on instead of helping by some people. I get that (not that I entirely agree with it).

      Maybe there is some room for improvement to make it friendlier for newbies and have more encouragement to get the post correct and for minute details?

      Food for thought

    • GameChanger on 06/05/2016 - 23:11

      I had a very high positive to post ratio; I posted some truth about big posters and bang I received a flow of negs.

  • darkchoc on 06/05/2016 - 22:40

    productreview (a website relating to products) has no tangible impact to the reputation and site traffic to ozbargain (not a product) except for annoying loyal ozbargainers (me included).

    Discuss.

  • figarow on 06/05/2016 - 22:57

    Point of this thread? It's a review site with + - reviews..

  • captobvious on 07/05/2016 - 00:40

    I wish i read the reviews on kelvinator before i bought one.

  • Lord Fart Bucket on 07/05/2016 - 07:09
    +9

    There's some valid points from merchants though. There seems to be a group of people here who feel the need to give their opinion on everything, regardless if the deal is relevant to them. This puts merchants off.
    Rather than giving the merchant an option to communicate and get a feel for the market, it seems that this group rather wants to see people banned.

    My wife runs an online business, she's got a sale every now and then, she's asked me to post it on OzB and i have refused, for the reasons that are in those comments. I'd rather forego some possible sales and brand recognition than be burned by some of the OzB trolls.

    If Scotty and co are happy to have this, there's no problem. If the community is happy to have only mainstream deals and not have specialists stores etc post deals that make it to the front page or to the newsletter, fine.
    If however, as a community, we would like to have a diverse range of deals and be able to show some support to merchant (and this can be by not shutting them down immediately), we've got a long way to go.

    • spackbace on 07/05/2016 - 10:52

      The hard part will be if your wife can prove it's a cheap price. If it's handmade, maybe, but it's a niche market for what members are looking for on here (typically). If she's a reseller, no chance it will happen without negs.

      So, can I ask what your wife sells?

      • Lord Fart Bucket on 07/05/2016 - 12:57
        +4

        So, can I ask what your wife sells?

        Sure, she's a graphic designer, she sells (amongst other things) custom invitations.

        prove it's a cheap price … a niche market for what members are looking for

        And this is where the problem lies. I'm not talking about my wife's shop anymore… but so many other merchants get burned for no reason here. Keyboard warriors that don't need the product, have never seen it, or even been interested in it, deciding to do a quick look on fleebay and finding it $0.30 cheaper, delivered in 3 months from the middle of overseas nowhere and negging it.

        • GameChanger on 07/05/2016 - 12:59
          +4

          I have brought up this issue where I feel reps get a much harder time, whilst known users get a free pass for everything they post.

        • Lord Fart Bucket on 07/05/2016 - 13:12
          +1

          @GameChanger:

          IMO, you're right. And because it's the internet, you don't realise that it's still a person that you're dealing with, which means that you see comments made that you wouldn't say if you saw the person in the shop (unless you're just a 24/7 arsehole, but i think most people here are quite decent).

          Edit: Some very frequent posters get a lot of slack. Udemy course that are always free put in amongst a list, a toothpaste that is now a full 5% off if you buy 3 bottles of conditioner…

        • GameChanger on 07/05/2016 - 13:13
          +1

          @Martijn: Yep indeed, there really is misconception flying around that reps are evil and God forbid they making a small margin.

  • Diji1 on 07/05/2016 - 10:11
    Merged from Reviews from The Public - Including on Amazon - Are Crap

    I have to confess that I was quite biased towards this issue beforehand (nd now I'm struggling with believing I'm so smart that it means I'm not suffering confirmation bias like everyone does: it don't stop it :| ).

    What I'm talking about is that I believe any review that is able to be created by "anyone" such as on Amazon or productrreview.com is immediately suspect because it's constantly gamed and a whole industry exists to game it in order to increase sales. I believe they're worthless essentially ;)

    Well it turns out there's some evidence of this now because a study has been done comparing Amazon reviews and independent testing.

    http://arstechnica.com/science/2016/05/user-ratings-are-unre…

    It compares Amazon user ratings with Consumer Reports, a UK organisation that is similar to Australia's Choice and is widely respected for being unbiased as it's funded by consumers.

    Well the news is not good for Amazon reviews: there was no correlation between CR's and user reviews and Amazon reviewers did worse than they would have by rolling a dice (random guessing). In 30% of the cases there was a negative bias: excellent CR rating correlated with bad Amazon review rating and vice versa.

    The study concluded that it wasn't vendors gaming the system it was just that consumers usually have very little idea of what they're talking about and so they follow brands (regardless of quality) while their unconscious brain created a rational narrative of choosing items based on quality.

    I think "public" reviews like this are essentially worthless and only reviews that are privately published eg. Choice are worthwhile.

    • GameChanger on 07/05/2016 - 10:19

      Those 'independent' labs put out a lot of questionable reviews as well.

      The biggest problem they have is that they severely underestimate the lifespan of a product and the quality of the output over x months.

    • lovepeoplenotmoney on 07/05/2016 - 10:45

      I used to trust negative reviews more that evidence the transaction because you know how likely you're going to get a bad experience, and a clean record is best. But there are some reviews like a restaurant that don't need a purchase transaction to leave a review. All customers can leave their review for the one dining experience. And these days you don't even have to be a customer when people ask their friends to fake review that support or damage a business. So good or bad reviews can happen, only trust the reviews that have transaction evidence. Negative reviews that have transaction evidence might as well be formally reported so the business is investigated and has appropriate consequences.

    • Clear on 07/05/2016 - 11:04

      When I'm going to purchase something pricey I look at reviews across multiple sites to determine if it's good or not.

      The brand Mpow is a good example of questionable reviews. They give out samples freely all the time on the condition that they get unbiased reviews. They're almost always positive and if they don't put a disclaimer saying that they were sent the product for free then Amazon usually deletes the review.

  • spackbace on 07/05/2016 - 10:50

    Lol ok who's Linda?

    Terrible site with tyrannical moderators and robot admins that automatically bans for slight disagreement. Site full of trolls and the deals are most fake or expired. Always have to sign up to get codes and code do NOT work most of the time.

    Fake deals? Umm ok!

    • rompastompa on 07/05/2016 - 11:09
      +1

      Must be advanced robots if they can ban for a slight disagreement.. Is OzBargain working on AI?

      • GameChanger on 07/05/2016 - 12:00

        Yes they're lol!

        Have you ever come across "system" its AI in early stage.

  • Speckled Jim on 07/05/2016 - 11:27

    I stopped posting at productreview after they sent an email advising comments would be "cleaned up".
    So they deleted a bunch of comments site-wide.
    This happened to coincide with much greater input from company reps.

    I found this most interesting, sorry if it's been posted already:
    http://www.productreview.com.au/brand-manager/

    A similar thing happened to notgoodenough.com.au — they basically sold out.

    The lesson I've learned is that everything, eventually goes to shit. Enjoy it while it's good, then move on.

  • Cluster on 07/05/2016 - 14:13

    It's far too easy to post positive reviews for terrible products.

    Take dating web sites like Match.com, RSVP, etc. You have a large number of detailed negative reviews outlining the numerous problems with the product and poor value for money, but every now and then there's a three sentence review giving it five stars and all similar reviews are written in a similar style.

    Hmm.

  • DiscoJango on 07/05/2016 - 15:22

    its not a real review if a customer is getting an incentive from a company to leave them 5 stars…

  • snook on 07/05/2016 - 16:26
    +3

    I really like Product Review for electrical and white goods. I don't bother with the positive reviews. Completely ignore them. I read the negative reviews purely to see if, and what, issues are repeated. If the item i'm looking at seems to have a repeated flaw then I know not to buy it. If they are all about random and different things then sure, a risk could be taken if I like the product … while checking ozbargain (and whirlpool) for user experience of course :)

    I also like the negative reviews to see how good the customer service is before purchase. I won't buy if issues aren't being dealt with.

    I don't agree with the proof of purchase thing. I won't post a positive until I've had something for a while and it has proven itself. By that time looking for the receipt would be too hard.

  • Aceboy884 on 07/05/2016 - 21:39

    Speaking of reviews

    Unfortunate there are times when seller and buyer cannot agree on a resolution

    In our situation, the review site attracts all the negative reviews. Their comments are valid, but not the ratings.

    If your irate about a company than its most likely one star all the way.

    • Lord Fart Bucket on 08/05/2016 - 14:28

      People tend not to review/comment on something unless the service/product is beyond fantastic or the service/product is crap.
      Major retailers that value good customer service focus in these bad reviews and try to help. Having said that, I have seen people that are just unbelievable and demand the unreasonable.

      • Aceboy884 on 08/05/2016 - 22:46

        Well, we've had our fair share over the years…

        Someone complained their waterproof case killed their phone, but they didn't read it's only up to 5 meters protection. Not made for deep sea diving

        Things like this, which in the above instance they expected us to pay for their new phone… Sigh

  • Hotpotcorn on 07/05/2016 - 22:49

    the problem about reviewing websites,
    is that people with good experience is not likely to post a review whereas people with bad experience will be more likely to post a review. Thats why you see most companies on product review with bad star ratings.

  • newsynthetic on 08/05/2016 - 00:48

    Although I like Ozbargain but some of them bring good points though, people are too harsh deals posted. Also trolls often neg comments even if they are meaningful questions.

    • ozbjunkie on 08/05/2016 - 06:55
      +1

      I get the impression that mods and members are trying to keep the site free of spam advertising. They do so with a big stick and some dark wit.

      Lets be Nice to first timers, and ban the shite out of company reps who waste our time.

      I posted a couple deals, there were issues, they were imperfect, but I never expected a pat on the head. I expected the community to either agree, bargain, or disagree and say so vocally.

      • Aceboy884 on 08/05/2016 - 08:34

        I like being pat on the head

        • Lord Fart Bucket on 08/05/2016 - 14:30

          while patting aceboy on the head
          There, there…

  • rodinthink on 08/05/2016 - 18:24

    I bought this Panasonic Inverter Microwave instead of Sharp Carousel which is popular amongst people as the high quality , reliable & urable microwave (Heat the food evenly in 1-2 minutes when the food it's really cold)

    I bought it because Top 5 of the Most of the Helpful Review gave it 5 rating, even though it have a really really bad rating (1.9 out of 5 from 42 reviews).
    After the item arrived, I was excited and reckon that it heat the food slightly quicker than Sharp Carousel.
    Turn out that it sucks…..

    1. It heat 2 - 2.5 times longer than Sharp Carousel
    2. The design of the button is terrbile (There is no quick 1 minutes heat-button which I found very very useful), I have to enter the number manually which is really incovenient
    3. Also the Cooling Mode after it finish heating the food is really annoying

    I regret buying it. The Most Helpful review is totally misleading or perhaps they start to cheapen their material perhaps?? And the most helpful review is actually the old model of the microwave perhaps??

    Also, Amazon review sometimes it's not as accurate. Bought the PNY 256 GB USB Flash Drive.
    In a couple month of light usage (I barely using it, also regret that I bought something that I don't need. 256GB is just way too much), It's slowly died on me.
    First the glass part cracked, then the USB-male stuff start to be wobbly. Then the USB-male stuff went off from the green board!! Lucky I didn't put any sensitive or important file there.

    Turned out they cheapen their material/supplier.
    Best to look for the Most Helpful & most importantly Recent review. SOmetimes 4.5 / 5 Rating from Thousands Reviews / Most Helpful Review is not as accurate and misleading.

  • DaaC on 28/10/2017 - 12:05
    Merged from OzBargain Reviews on Product Review Website

    Never knew this website review's websites.

    Around 34% of reviewers say OzB is a terrible website :(

    and only 50% say good to excellent.

    • spackbace on 28/10/2017 - 12:11

      All the negative ones are store reps caught out for sockpuppeting ;)

  • spackbace on 12/12/2017 - 18:10

    VAE seems to think we upvote RRP posts… I can BS lol

    • tomsco on 13/12/2017 - 13:02

      Haha. Hard to tell who. Normally when people call out the likes of SNES Mini deals, they use the catchphrase "OzRRP". Not here.

      • spackbace on 13/12/2017 - 13:04

        Yeah but saying that the HK deals can be had for cheaper on eBay is surprising. Can only assume they tried to neg a deal post and got bagged out (probably linked to some dodgy store)
        But really only speculating…!

  • Typical16-bitEnjoyer on 28/03/2018 - 13:33
    Merged from ProductReview.com.au - Can They Be Trusted?

    So, I'm sure we've all seen the Dr Boom Communications thread.

    A key component of that retailer's strategy is to promote the fact they have 100s of positive reviews on the ProductReview website.

    It doesn't take a wizard to see that most of these reviews:

    1. contain at least 1 to 2 staff member names; and
    2. submitted the same day of sign up, and the account is never used again.

    A ProductReview rep claims they are investigating allegations of fake reviews. It appears at first glance to consist of removing NEGATIVE reviews only.

    ProductReview themselves may be liable under the Competition and Consumer Act 2010 if they knowingly post fake reviews, or reviews from those receiving a financial or non-financial benefit.
    https://www.accc.gov.au/business/advertising-promoting-your-…

    I feel this should be a thread to identify other companies allegedly using similar dodgy tactics and hold ProductReview accountable.

    Mod Edit: added link to Dr Boom Communications thread

    • cansydint on 28/03/2018 - 13:37
      +1

      based on the Dr. Boom thread and the Productreview.com.au Reps comments, i'm going with a definite NO.

  • Speckled Jim on 29/03/2018 - 08:46

    Nearly two years later, an update here.
    I'd only been reading some reviews on the site, so not what you'd call active participation, but who knows what their cookies are doing.

    A few weeks ago they emailed an invitation for their Product Ambassador program. If you write a genuine, informative review (which can be either positive or negative) on your product that complies with our Posting Guidelines.
    …
    You can keep the reviewed item.

    Anyway, I joined.

    • scotty on 18/12/2019 - 07:04
      +1

      Mods pretty much identified the store & the user right after that review was posted, and we'll monitor the store whether he is trying to post deals after the current temporary ban is expired.

  • scotty on 15/02/2021 - 11:15

    Just spent 40 minutes on the phone with a sales rep from Trustpilot, trying to sell us a solution to boost our poor reputation on their site, by adding more positive reviews from "verified customers". Felt like a waste of time.

  • spackbace on 15/02/2023 - 16:58
    +1

    This amused me:

    https://www.productreview.com.au/reviews/dff7093f-22de-5082-…
    https://www.ozbargain.com.au/comment/13174668/redir
    https://www.ozbargain.com.au/comment/13174671/redir

    A disabled user felt the need to neg review after commenting on 2 fairly unpopular deal posts

    Maybe due to underlying racist tones from them?

  • spackbace on 06/03/2024 - 12:35

    Ok, who pissed off Markus?

    Also, this profile is why you should take all review sites with a grain of salt

    • Speckled Jim on 06/03/2024 - 16:42

      A couple of dead-set ulcer farms there.

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