24 Port Switch Died

[Deactivated] on 17/04/2016 - 15:04

Hey guys, I have a TP-Link TL-SG1024D switch, and I've been doing a little bit of renovation, so have had to power on and off a little bit (only once a week or so). Anyway, I turned the power back on, and the switch didn't turn on. This is the first switch I've owned, so Im not sure, is this common? Do they fail regularly? It seems like a pretty simple device, and it had lots of ventilation. Everything else on the same powerboard was fine.

Is there a fix or is it stuffed? Its less than a year old.

Computing

Comments

  • retiredfeline on 17/04/2016 - 15:08

    Just childhood mortality/bad luck I guess. But if it's powered by an adaptor, try another one? Or check the DC voltage with a multimeter? Is it under warranty?

  • [Deactivated] on 17/04/2016 - 15:32

    It just uses a PC IC cable into the back, so no adapter.

    No LEDs come on at all, there is no connection between ports, so its dead.

    It probably is in warrenty, I bought it at MSY about 6 months ago, but damned if I can find the receipt.

  • c64 on 17/04/2016 - 17:30

    check that the power supply is working

    • airzone on 17/04/2016 - 17:38

      Integrated PSU.. Can't service it

  • airzone on 17/04/2016 - 17:37

    It's unusual.. A cheapie should last a while. Good switches will last nearly forever.

  • stephendt on 17/04/2016 - 18:28

    TP-Link have 3 year warranty, they'll sort it out for you. Weird though, I very rarely see dead consumer switches.

    • [Deactivated] on 17/04/2016 - 19:13

      It has to be the power supply. Can't handle being turned on and off from the wall too many times I guess.

      • Randxyz123 on 17/04/2016 - 20:33
        +1

        Can't handle being turned on and off from the wall too many times I guess.

        Huh??

  • RobMel on 17/04/2016 - 19:38

    Do they have a fuse?
    Worth having a close look.

  • Randxyz123 on 17/04/2016 - 20:32

    Assuming you've done this but have you tried a different power point?

    • [Deactivated] on 17/04/2016 - 20:57

      yep, different powerpoints, cables, all dead. It was on a powerboard anyway, all other devices running fine.

      • ThirdRonnie on 18/04/2016 - 11:31

        Warranty, then. This should not happen in this short space of time, as long as your conscience is clear that nothing spurious has been poked into the Ethernet ports which might cause a short circuit.

        MSY has been put right by the ACCC on their responsibilities under Australian Consumer Law in recent times, so they should replace it for you under warranty.

        • [Deactivated] on 18/04/2016 - 11:41

          Now to find the receipt

        • alvian on 19/04/2016 - 01:30

          @thorton82: If you paid for it with a credit/debit/EFTPOS card, then your bank statement serves as proof of purchase too.

          Tip: scan your receipts and keep copies on your preferred storage devices and/or cloud.

        • [Deactivated] on 19/04/2016 - 12:05

          @alvian: will from now on

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