Hi. I bought a pair of steel caps workboots about seven months ago and over this time, it has had some cracks/hole appear on the top surface at the point where the foot bends as you walk. At work, I often have to work in a semi wet environment, and my feet are getting wet whenever water gets splashed on near the hole.
Should I go back to the store and ask for a refund or replacement? Is it likely to be dismissed as wear and tear as it is for work purpose? I do work mostly indoors and need to squat down sometimes to lift things and perform other parts of my duties. I have only purchased them in June last year, and it cost about $180, so I expected them to last a lot longer. The brand is Bata btw. Thanks.
give Bata a ring and maybe send them a photo - see what they say
https://www.bataindustrials.com.au/
better to talk to them first