Domino's - absolutely hopeless. Get a better attitude - or go operate a garbage truck for a living!

[Deactivated] on 09/01/2016 - 04:11
Last edited 09/01/2016 - 04:14

Store closes at 1:00am. I complete my online order at 12:34am (it's on the online 'receipt'). Domino's system confirms order is accepted. I drive about 8 minutes to the store. They lock the door at night and only unlock remotely after you press a buzzer. I stand at door patiently for a while first, because I can see they're busy cleaning - don't want to interrupt them - and I look through my wallet for the correct change instead. Soon I press the buzzer.

"We're closed." (Sigh - been here and done this before…)
"Yes, I placed an order 10-15 minutes ago."
"What name is it?" As guy walks towards computer… (Computer is obviously turned off.) "We turned our system off a while ago. So the order never came through. And sorry we're now closed."
(Me thinking, um… it's another 30 minutes before closing time…) "Oh, right…"
"How did you pay? Did you pay with credit?"
"No I clicked cash."
"Yeah, computer was off, we're closed. Sorry."

Dimwits. If they're going to close half an hour early, then DON'T say on their site they're open until 30 minutes longer than they are. DON'T accept orders when the store computer is turned off. And don't lie and say you're closed and can't make food, when I know for a fact the online ordering system allows you to order right up until about 15 minutes before closing time. Because I've been in the store in those last 10-minutes, only to THEN see someone's name come up on the screen at the counter (and no phone calls came in, meaning they ordered online - possibly later than I had).

AND I also know people can order hours/days beforehand and not show on the system. I know this because I've ordered for pickup 30 minutes later - but immediately walked in - and had them tell me several times they can't start the order until they can see it - and it won't appear on their system until about 15 minutes before it's due, so the whole online timer indicator thing is close to synced. (And have been 'locked out' before, because I took too long to finalise the order, too close to closing time.) So how do they know someone hasn't ordered food the day before, to pick up at 12:45am? With their computer turned off and they'd never know if there were or were not due orders.

Sent feedback. Like the other several times, I won't hear back. Even though I saw on their site somewhere tonight they want to hear from you and to make it right. Yeah right. You never have before, don't spoil a perfect record now.

So sick of people's apathy for their job. Do your job well - no matter how much you hate it - or you won't be trusted with one that's any better.

Food & Grocery

Related Stores

Domino's
Domino's

Comments

  • Settero on 09/01/2016 - 05:07
    +71

    i kinda think your overreacting here
    Blaming the closing staff really isn't fair , they do as they are told, they might be fantastic at their job.

      • Rukiata on 13/01/2016 - 15:56

        then why didnt you say something to them? lmao.

    • ThithLord on 11/01/2016 - 09:22
      -4

      You're*

  • Rashed on 09/01/2016 - 05:10
    +132

    Please those who drive garbage truck for a living, I do not see how can that be a shame or any worse than another job /career.

    • eatwell365 on 09/01/2016 - 09:33
      +34

      said before and again - garbo actually makes good money.
      I salute them as they make living through hardwork and not like the scam bags. Often they work when we are in our comfortable bed.

      last night my son and I had pho in restaurant for dinner. Parked our car in an open car park of shopping centre, I can't help but stop to point my son to the direction of a garbo at work. The garbo was rolling recycled paper cubes (compressed cardboard boxes) with his hand one by one to the back of a truck and use a remote to catapult the cube inside the cage of the truck.

      Explain to him that that's the reason why I tell him to save and treasure (not new toys all the time), not only because of how much or what value of an object he asks for, but any wastage is an insult to people who earn livings through hard work.

      • centrelink on 10/01/2016 - 20:50
        +14

        Used to work in a recycling sorting facility. Probably rank it as the shittiest job ever, but sometimes nice stuff do come into the conveyor belt like phones, jewelry, money, etc.. as well as other stuff like dead puppies and bats.

        Worst experience was when I tried to remove a nappy, I applied alot of pressure and baby shit splattered all over my face and mouth.

        I despised the job so much I lasted about a year. I'd rather be jobless than work in that place again (long hours standing still).

        It did give me motivation to smart and hard on my own business trade which I still operate today.

        • JudasX on 11/01/2016 - 02:40

          wow!

        • rodinthink on 13/01/2016 - 00:19

          "dead puppies"

          Must be a pretty sad job for you daily

          "I applied alot of pressure and baby shit splattered all over my face and mouth."
          Imagine with the swarm of fly buzzing around the nappy for 1 week. Wow

          Respect for being tough and not moaning,but too much of it you'll get sick of it mentally, like a mining work

      • frostman on 11/01/2016 - 08:41
        +11

        @eatwell365
        Dude I have no idea WTF your post is inferring.

        So you pointed to your son, a garbo rolling paper cubes. You admonished him to "save & treasure", no idea what "not new toys all the time" meant.
        You continued to advise against "wastage" (again, of what?) that it's an insult to people who earn a living through hard work.

        Moral of the story?

        • Don't waste paper?
        • Don't be a garbo?
        • Don't buy new toys?
        • Save and treasure your belongings?

        Please if this is the method you relayed your words of wisdom to your son, I have concerns for you both

      • eatwell365 on 12/01/2016 - 07:03

        don't feed troll.

    • whooah1979 on 09/01/2016 - 09:38
      +36

      realfamilyman needs to check his attitude at the door before posting crap about what people do for a living.

      waste management is vital part of any society. we're very fortunate to have a working system that can cope with our usage. one collection once a week. other places in the world that is less developed than us must dispose their trash in a river or creek. some live with their trash for weeks before they burn it in their backyard.

      edit
      i've been to beach holidays overseas where the locals dig pits beyond the compound for rubbish disposal.

      • [Deactivated] on 09/01/2016 - 12:54
        +13

        Agreed, I've worked at both Dominos and in waste management and both were awesome jobs, better than the "respectable" desk job that I have now. Everyone I worked with in both previous careers were friendlier, harder working and less likely to stab you in the back than my current job.

        • Tal_Shiar on 10/01/2016 - 01:18
          +8

          it's a shame that your the one here projecting the attitude then…occasionally on quite nights, people are going to pack away things early and if you shop late you're going to run the risk of missing out, that's life mate…

        • Skinnerr on 11/01/2016 - 03:44
          +1

          Pretty (profanity) obvious you've never worked for a massive retail/hospitality job.If you wanted that pizza you wouldve hauled arse to the shop at 12 ish instead of penny pinching the coupons to save a buck. Your opinions are bullshit.

        • IMBI3 on 11/01/2016 - 21:25

          @Tal_Shiar: Couldn't agree more

    • Rocket6 on 10/01/2016 - 11:55

      Did OP criticise the occupation? Unless they have removed it, I am not sure why you have brought it up?

      • Settero on 10/01/2016 - 12:05
        +1

        yes he did.

        • Rocket6 on 10/01/2016 - 12:10
          +1

          Very harsh. Poor form 'realfamilyman'. I understand why you were annoyed at Dominoes, but perhaps don't go shitting on the hard working members of our society.

          Agree entirely with 'rashed' in this instance.

  • DarkOz on 09/01/2016 - 08:01
    +7

    Complain to the Dominos Head Office and get them to switch off their online order system an hour before the advertised closing time.

    I know restaurants do shut down their kitchen an hour or so before closing time even when there are customers finishing their meals or having desserts. It's not your fault but shit happens when you time it to the last minutes.

    • Euphemistic on 09/01/2016 - 08:03
      +7

      But dominos is not an eat in establishment. They are there to make pizzas and hand them over the counter until closing time. If they need an hour to cleanup, they need to do it after closing.

      • DarkOz on 09/01/2016 - 08:15
        +4

        Eat in or not it doesn't matter as long as the orders are confirmed or denied. The problem lies with the store shutting down their ordering system early and/or the online system accepting orders which the store can not meet. It's really for Dominos head office to sort it out.

        • Davo1111 on 10/01/2016 - 15:52
          +7

          A few years back I ordered 60 pizzas online for the next day, and decided to give the store manager a call just in case. Turns out it just spews out the tickets 20 minutes prior and doesnt give them any warning. He was really grateful i called.

        • DarkOz on 10/01/2016 - 16:38

          @Davo1111: I think you would be more grateful than the store manager. Having to deal with so many hungry guests wouldn't be funny. lolz.

  • RockyRaccoon on 09/01/2016 - 08:30
    +7

    Agree complain to Head Office, as their systems are not in sync.

    While that wont fix the direct issue you had with the staff, with their bad attitude, it may just improve their systems in the future.

    The store is probably run by a franchisee who hasnt empowered their employees to make decisons outside the norm. An empowered employee, while probably cant turn the ovens back on could have at least been able to give you a voucher for a discount or a free pizza,

    A letter to Dominos head office, should at least elicit a response with some sort of apology and something to compensate you for the trip down to the store,

    If you decide to do this, let us know the response so we can see how customer focussed Domino's really is.

    • [Deactivated] on 09/01/2016 - 13:01
      +6

      The store might also be run by a franchisee that doesn't pay overtime…that was the case where I worked (100% illegal yes). So the one guy who ordered at 1:45 online (we closed at 2) was always popular, especially when they wanted delivery. Meant staff wouldn't get out until half an hour to an hour after they should.

      • Ughhh on 09/01/2016 - 13:13
        +8

        I'm guessing he got extra ingredients for free in his food?

      • RockyRaccoon on 09/01/2016 - 13:15

        So why the down votes?

        In the case that Bercliak mentions the customer was serviced.

        If people dont agree why not post something that explains why he shouldnt go to head office.

        If HO is aware maybe they will fix the systems which will avoid issues for customers.

        • [Deactivated] on 09/01/2016 - 14:27
          +2

          Yeah as frustrating as it was we wouldn't have dreamed of refusing service.

          Seems silly to have turned the system off completely before closing, when I was there it was all integrated, so the ordering system and the staff time clock etc. were all on the same system, so unless they had all clocked out early it was still accessible.

          I don't think the systems as such need to be changed, just need to make sure that the night managers/shift runners aren't slacking off and turning them off before they should. Nothing wrong with complaining to HO, they will contact the store manager/franchise owner and then it will be up to them to ensure it changes, or doesn't… and to contact the customer to apologise/give free shit to.

        • RockyRaccoon on 09/01/2016 - 19:11

          @bercilak: You have given me the clue as to the "down" votes

          In this day and age people are assuming "systems" are only computer related.

          vs The traditional use of the word

          noun
          a set of things working together as parts of a mechanism or an interconnecting network; a complex whole.
          "the state railway system"
          a set of principles or procedures according to which something is done; an organized scheme or method.
          eg "a multiparty system of government"

          So the system does need fixing. Which is up to Dominos to figure out how the system can't let this type of thing happen. Be it the computer or staff training

        • [Deactivated] on 09/01/2016 - 21:53

          @RockyRaccoon:
          I refer to the computer based ordering system as it is where the issue was in the context of OPs post.

          While you could say its poor staff training or poor system set-up, I personally wouldn't assume that an error made by one store indicates a systemic failure of Dominos Australia.

          Staff get lazy, customer gets annoyed and complains to HO, HO tells store manager, manager deals with it (or not) that's the Dominos 'system' in action. And from the fact that OP has gone through each of these steps and been contacted by a Dominos rep I would say that particular system has worked a charm, now to sit back and wait to see if OP is back complaining that his next 0130 order was also a failure.

  • Davros on 09/01/2016 - 08:33
    +12

    First world problem

    • Baysew on 09/01/2016 - 12:18
      +6

      about second rate pizza.

  • Vieira4 on 09/01/2016 - 08:38

    Got to a JB 15 minutes before closing one time, and the toy cop at the door would not let people in. Hopeless.

    • [Deactivated] on 09/01/2016 - 16:09
      -6

      Yeah, I've seen that at JB.

      WW do it too. At least it comes across that way. Obviously if you're turning up 10 minutes before closing time, you're going to hear the speaker annoucements, see half the doors, down, packing staff blocking the aisles with boxes… Their idea is of course, meant to be a courteous heads-up. But the way they snap it at you (because they say it a dozen times every night), it doesn't come across that way. They should just make the speaker announcements only. Not slow people down even more from getting a carton of milk.

      • Tal_Shiar on 10/01/2016 - 01:22
        +16

        don't shop so late so much, problem solved…

        • [Deactivated] on 10/01/2016 - 05:32
          -5

          If the store is still open ignore them. Problem also solved.

        • Tal_Shiar on 10/01/2016 - 06:19
          +12

          @realfamilyman: wonder why you got sent away with no pizza yet?

        • JV159 on 10/01/2016 - 16:17
          +16

          @Tal_Shiar:
          Store closing at 9pm?
          No worries, i'll hop in my car at 8:55, drive down, get there to find them trying to close up. Go home and whinge on OZBargain about how people who have been on the clock all day doing their job don't wanna kiss my ass?
          Customers like this…

      • solidsnake on 11/01/2016 - 17:41
        +2

        People working at jb or woolies are normal people , they also has lives,most of people shopping knows the closing time,I never leave my shopping for last minute.live and let live.

  • eatwell365 on 09/01/2016 - 10:00
    +3

    That's why I always respect Japanese culture and dedication to their customers.
    If shop says closed at 9, they will serve you as long as you walk in on or before 9.

    • Settero on 09/01/2016 - 10:28
      +5

      kinda like this ? https://www.youtube.com/watch?v=5RCYErUTm50

    • highdealer on 12/01/2016 - 13:27
      +3

      Well in japan if the shop said they close at 9 customer wont get in 9:01 demanding to be serve like they are here in australia. Its not just about the store respecting the customer it is also the customer respecting the store. Their culture also work both way.

  • airzone on 09/01/2016 - 11:49
    +55

    Step 1) Go to Bunnings
    Step 2) Buy some wood
    Step 3) Build a bridge
    Step 4) Get over it

    • Davros on 09/01/2016 - 12:41
      +14

      Cheaper and easier to buy some cement, mix with water, drink and HARDEN UP.

      • Baysew on 09/01/2016 - 12:43

        From Masters ?

        • [Deactivated] on 09/01/2016 - 12:48
          +7

          Only when their 10% off promo starts next week.

      • cowiie on 09/01/2016 - 21:29

        Even cheaper to curl your fingers and have a cry.

      • Skinnerr on 11/01/2016 - 03:53

        Or go to a hairdresser, and curl up and dye.

      • blitz on 11/01/2016 - 11:36

        Or buy a mirror, affix to the wall, and take a good long look at yourself.

  • Randxyz123 on 09/01/2016 - 13:23
    +5

    Alright I think you should write a calm and polite email to dominos head office saying what happened.

    I partly side with the store the staff aren't gonna get overtime so they start to close up 30 mins before closing. However I agree with you that the system shouldn't accept orders after 12:30 if that is the case.

    They certainly shouldn't turn their computer off so they can't accept any more orders.

    Having said all of this you not being able to satisfy your 1am craving for pizza is a first world problem and not worth getting worked up about.

    • geoffellis on 10/01/2016 - 19:35
      +2

      I partly side with the store the staff aren't gonna get overtime so they start to close up 30 mins before closing.

      This is entirely the stores fault. It's a perfectly reasonable expectation to staff the store so that people are not going into overtime right at closing time if they do not want to pay over time for cleaning.

      Whats really happening, is they don't want to pay for people to cleanup/closeup regardless of whether its regular pay or overtime pay and want the staff to do the bulk of it while they are open. Quite frankly though there is no way to for a restaurant to complete an order at 1am - and having the whole staff walk out right then.

      Simply put, this is a business not honouring it's advertised hours of operation. Whether that is legal or not I have no idea - but it's poor customer service and they'll lose customers over it.

      Whether it's the shift managements fault, or the store managements - it's not good for business.

  • WatchNerd on 09/01/2016 - 15:49
    +5

    Think yourself lucky that you didn't actually have to eat that shit.

    • [Deactivated] on 09/01/2016 - 16:12
      -2

      LOL. Had to thaw out (something that I didn't recognise) which turned out to be 18-month old chicken thigh fillets for the BBQ instead - that tasted like the plastic bag it was stored in. Yuck.

  • [Deactivated] on 09/01/2016 - 15:51
    -5

    I had already emailed them. Got a phone call a little while ago (which is a first). But he didn't sound like a manager. Just someone on staff told to ring and apologise. (Even though I'd ticked the "email only" box too.) Claimed the store hours are different to what is listed on the Domino's site and they've asked head office to change it. Ok, but site text is different to the online ordering system - why does it accept orders after the store has closed? Same answer.

    How anyone is supposed to know this I don't know - learn through trial and error and keep your own record of store hours, it appears.

    No offer given. I certainly couldn't run a business like, not only Domino's, but many places do today. They rely on head office to promote one image - all smiles and customer service in the ads - then display an apathetic, insincere one in-store and on the phone. What do they make on a $5 pizza - $1? Nothing?? So my first thought would be to offer a free $5 pizza at least to promote some good will.

    First world problems has become a saying, like our time, money, and worth have no value. The fact is customers keep them in money to live their first world lives too.

    Oh well.

    • supnigs super skids on 09/01/2016 - 16:29
      +3

      Don't use your real name or contact when ordering your pizza next time unless you want a 'special' LOL

      • [Deactivated] on 09/01/2016 - 16:34
        -2

        Point taken, but I don't think they're motivated enough to pay attention even to revenge. Supposed to be closed an hour earlier than website says - but signs all still lit up - passed a delivery driver on the way there - they'd only just started into their nightly cleaning - other stores nearby have the same opening hours listed… are all wrong? I doubt it. I what's happened is, H.O. has told them to ring.

    • Diji1 on 09/01/2016 - 16:34

      Sounds like the PR twonkers rang you rather than the normal staff lel.

    • ronnknee on 10/01/2016 - 15:34
      +1

      Just someone on staff told to ring and apologise. (Even though I'd ticked the "email only" box too.)

      I see that you're a keyboard warrior?

  • scrimshaw on 09/01/2016 - 18:27
    +4

    Hasn't anyone learned? ordering food just before closing time in any less-than-1-star dining establishment is a big no-no. You'll either get

    1. Lousy food that has been made by a tired, half-arsed cook.
    2. Lousy staff that are tired and just wanna go home
    3. A combination of the above two.
    • [Deactivated] on 09/01/2016 - 19:37
      -3

      Is 30 minutes before considered on closing time though? They say the store closed an hour earlier. But I could have placed that order the day before - and their system still would have accepted it.

      I don't think I've been told the truth today anyway. I live in a rural area, but about 40 minutes from a populated one with several Dominos. I find it difficult to believe all those stores that also say 1:00am Friday night close are listed wrong too. And their sign still lit up an hour after closing? Surely they'd turn that off when the computer was. To show they're closed so people know to keep driving.

      On another note… There's a club I sometimes eat at. They quote a 9pm close for dining. There's different counters for different food types: Roast & veg, mexican, pile-your-own-plate chinese, steak, desserts & coffee, etc. - all separate. They close their tills, remove food from displays, and chuck it all - at 8:15. People walk in, scratch their head, and walk out again. So I figured they must mean the club itself shuts at 9pm. So I asked reception staff. Nope - club is open until early AM. 10-15 minutes before I can understand. But 45!?

    • bathuu on 11/01/2016 - 10:11

      I second this. Timing of the order is could not be the worst for the kitchen staff. Even if you do get your order done it is usually the worst quality due to the above reasons mentioned by schrimshaw regardless of a take away or eat-in place. Golden rule - never ever order a food right before kitchen close.

  • Donaldhump on 09/01/2016 - 19:07
    +3

    i ordered a gluten free pizza, got a normal pizza, took a bite and returned it…. gave me a gluten free pizza and offered me a garlic bread as a gesture of apology….. complete idiots

    and i got very sick

    • [Deactivated] on 09/01/2016 - 19:41
      -1

      LOL. Which shows they don't know why people order GF - so probably don't follow 'the rules' when making the pizza anyway. Mind you, the people that order GF thinking as some health kick - who then eat a small dessert with normal pastry right after - may be to blame.

      • Donaldhump on 09/01/2016 - 19:56

        actually unhealthy to avoid gluten, so ppl r worse off…i cant even sniff it now

        • [Deactivated] on 09/01/2016 - 20:11
          -3

          Yeah, saw a documentary on it, so that's kind of what I was referring to.

          Two things:

          1. Long before GF was 'popular' I learned of how all the goodness is stripped from wheat through modern milling techniques.

          2. Years ago I drank no milk only water, and ate nothing but protein for about 3 months. I felt better than I had in years. In fact milk used to make me so sick/cramps that I still drank it, but regretted it each time.

          Anyway, my point is - after that time in #2 - I discovered by mistake I could eat all the things that used to make me ill. I always assumed an overload of chemicals. But who knows. Added to that, I've read online a couple of times now - people who are supposed to be gluten intolerant - who switch to eating the entire grain. Not just milled flour.

          Have you tried something like that? i.e. Complete abstinence from chemcial anything for an extended time, then whole grain? (Means making everything yourself. But I know someone who's GF and they pretty much already do that anyway.)

        • ugoagogo on 11/01/2016 - 10:30
          +2

          @DisabledUser65922:

          man people love neggin you …. and you were agreeing

    • dimplex89 on 12/01/2016 - 12:38

      wow.. the exact same thing happened to me! they must of thought something was wrong because i looked like a stunned mullet for 30 seconds when they offered me the free garlic bread… just amazed

      • Donaldhump on 12/01/2016 - 12:53
        +1

        like buying someone a bottle of JD for completing AA

  • dbun1 on 09/01/2016 - 20:09

    They did you a favour by forcing you not to eat that crap

    • [Deactivated] on 09/01/2016 - 20:13
      +1

      'Kickers' too? (I wanted to try those. Only with a discount though of course.)

      • jackary on 09/01/2016 - 21:42
        +2

        The ranch sauce is OK but the kickers suck

        • dbun1 on 09/01/2016 - 23:36

          What he said

        • [Deactivated] on 10/01/2016 - 05:47
          -1

          @dbun1: Well I tried some tonight. They really are 'overly-ordinary' aren't they. Like homebrand nuggets cut into quarters, heated with a Bunnings ozito heatgun until burned on one face only, then left to dry out for a couple of hours, and finally boxed. Certainly worth far less than the price. I got 20 on a deal price - and they only inluded 10.

          And yes, the sauce was a surprise. Far above what comes with it. McDonalds needs to put that on their sweaty gherkin sock burgers (read: big macs) instead of that disgusting 'special mucus' they've used for decades, LOL.

  • [Deactivated] on 09/01/2016 - 21:41
    +1

    The can make a mobile tracking app to track delivery to my door but they can't even take 10 steps to the outdoor seating area to let me know that my Pizza is ready and had been for the last 15 minutes until I finally checked myself. Yes, they are an absolute bunch of buffoons.

    • scrimshaw on 09/01/2016 - 23:08

      That's why technology is replacing humans. They never tire, don't complain of being underpaid and are cleaner.

      First we have automated self checkouts in supermarkets, then the self checkouts happens in Mcdonalds, and now, the next step is to have a robotic army of pizza cooks who make pizza, box it, and then give it to you through a vending slot at the front of the store.

  • gimli on 09/01/2016 - 22:20
    +4

    Seriously you don't want to eat what's left at closing time.

    This is another fwp.

    Grow up

  • Lr2785 on 09/01/2016 - 22:24
    +1

    Perhaps order pizza before 12:30 at night?

  • tonyjzx on 09/01/2016 - 23:18
    +14

    This place is turning into a sounding board for people with the most illogical complaints.

    OP screwed himself by ordering 24 mins to closing time and paying cash.

    If he paid by credit thats another thing but if you're earning minimum wage a 12.34am no less, you wouldnt waste your time with a 'real family man' (lol) who may or may not turn up.

  • pandas on 09/01/2016 - 23:57
    +3

    Somewhat off topic. So you mentioned you've "Sent feedback. Like the other several times, I won't hear back"

    I don't get it. If you've complaint several times; why would you continue to order from them…?

    • [Deactivated] on 10/01/2016 - 05:50
      -2
      1. Rural area.
      2. Nothing open past 8pm.
      3. Too hot to leave the house until 9pm anyway thanks to daylight saving.
      • Skinnerr on 11/01/2016 - 03:59
        -2

        1.People are burning to death in W.A but you're too hot to leave home before 9pm. Crock of shit.
        2.Get them to deliver it to you???? Thats why they are being paid.
        3.Have you tried using the rest of your brain? Or is it too hot?
        4.I got a solution for ya, move somewhere that doesnt suck.
        5.??????
        Im done. This is the funking height of 'entitled customer is always right'.

        • [Deactivated] on 11/01/2016 - 04:23
          -3

          I don't waste my time on TV, radio, or newspapers. So I knew nothing about any fires. That has nothing to do with this anyway.

          It's obviously you're just here for entertainment - trawling for an argument.

          Suggesting ordering delivery that late is some kind of higher moral ground, demonstrates you're using YOUR brain far less than you accuse me of. Making someone deliver at 1am in the morning because you're too lazy to get in your own car…

          Further evidence of trolling.

          There's nothing 'wrong' with ordering a pizza half an hour before closing time. The app allows it, (most of) the stores that supposed to be still open then are, and the company advertises it on their site. Plenty of other people around the country probably ordered later than I did. And so would YOU if you wanted a pizza.

          So grow up!

          First 'person' I've need to… BLOCKED.

  • 2Poor4Ozb on 10/01/2016 - 01:16
    +3

    been ordering domino once or twice every fortnight and no problem at all, maybe once in awhile they do close earlier then what stated on their sign…. WHO CARES i just take my stomach somewhere else no big deal. Every store will close early once in awhile. Problem in Oz is people whinge too much over something so small… NOT WORTH THE TIME AND EFFORT. Now got craving for a pizza, ordering one now

  • cuteduck on 10/01/2016 - 07:59
    +2

    first world problem.. get over it..
    it is ozbargain not ozwhinger

    • [Deactivated] on 10/01/2016 - 08:59

      Don't know why you're getting down voted, exactly what I was thinking.

    • [Deactivated] on 10/01/2016 - 19:53
      +1

      Feral TV - The Mighty Dorky Power Whingers

      https://www.youtube.com/watch?v=NqeDjOoYfP4

  • avgbowlofpho on 10/01/2016 - 09:06

    1) Go in tomorrow for the manager
    2) Say that you didn't get your order
    3) Show the receipt
    4) They'll most likely do your order again

  • JayEmmGee on 10/01/2016 - 09:55
    +2

    It's nothing different to working at closing time in any of these type of jobs (retail, etc) where management are reluctant to pay you for any time worked after your rostered hours. That's why Dominos like to start cleaning early, Woolworths try not to let new customer in just before closing time, etc so they can get out on time because inevitably there are dawdlers or people who place orders right before they closing time.

  • akyeeeahdude on 10/01/2016 - 11:41
    +3

    Stop giving him grief. If they are closed at 12 30pm then shouldn't they should change their closing time from 1am to 12 30pm?
    Seems logical?

    I used to work at servos through uni and I would have been torn to shreds (more so by customers) even if I closed a site even 5 minutes early yet alone 30 min early. I used to leave after finishing up 15 minutes after close time and when I was locking up, I used to have people coming and pleading with me to open up so they could buy smokes.

    • highdealer on 12/01/2016 - 14:55
      +1

      You are comparing closing a servo to closing a restaurant? There are essentially nothing you have to do after closing at a servo that you can only do after you close. All you essentially have to do is count the cash and lock up (that should take no more than 15 min and it is easy job). For a restaurant, they have a lot of equipment that they can only clean after you finish the last order. This can take anytime between 30 min to 1 hour. Cleaning a hot oven at 1 am when you are already working 10 hours that night is not an easy job.

      Also when you sell smoke at a servo they hand you the smoke, pay for it and that is it. Instant transaction. When you order a pizza, the pizza will not just instantly magically appear. It normally take 15 min to make a pizza more if there are other order that need to be done before that.

      If you read the OP properly no where does it said the store close at 12:30. He put an order online at 12:34. He said he take "8 min" to drive there. I highly doubt after he put through the order that he instantly got into his car and race to shop. I am pretty sure he would have been at the shop sometime around 12:50-12:55. He then took his sweetass time standing there looking at the people doing cleaning. It's not a surprise when he finally press the buzzer that they told him they are close because it will most likely be 1pm at this time.

      He also didnt pay for the pizza yet so they might even ignore the order cause he might not show up.

  • ajs900 on 10/01/2016 - 11:45
    +3

    Is this guy really complaining that he couldn't get dominos? FFS. Build a bridge mate.

  • jzx100 on 10/01/2016 - 12:57
    +4

    Moral of this story? Don't eat junk food that late at night.

  • lost69 on 10/01/2016 - 15:14

    I doubt any Dominos in this entire country is open at 1am. They all close at midnight or 11pm. That said, the Simply Cheese pizza is simply rubbish. Other ingredients seem to mask the lack of flavour, but by itself bleh. Still $5 for a good whack of carbs and gone in 15min is OK.

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