For some reason Paypal has been restricted for me locking me out citing suspicious behavior.
Short of buying various shit from supposedly cd key sites and other useless trinkets that cost less than the bandwidth used to buy the item.
I think i raised a reversal once.
They now want a copy of my drivers license and passport to lift the restrictions which im hesitant about doing.
Has anyone had this happen to them and should I be concerned?
Definitely DO NOT give your licence or passport information.
I get fraudulent PayPal emails constantly. They look pretty damn professional, and claim my account is limited. Despite how pro it looks, the email address is always something random like <[email protected]>
Are you sure your account is legitimately restricted? Are you clicking through to PayPal from an email or are you going to the PayPal website yourself (not linked through alleged email)and it's saying it's restricted?
If you've gone to the website yourself, gotten the real PayPal contact number, called them and you've confirmed its actually PayPal, then maybe it is legit afterall. But I've never heard of someone sending proof of ID to PayPal other than verifying bank account information so make sure you take steps to verify it's legit before you give over your IDs
I had to verify previously. Happened when balance exceeded $1000 I think.
Paypal would never ask you to email the ID. Go to the paypal website by typing it in, then check certificate details, log in and if your account is restricted go from there.
Happened to me a year ago. I uploaded the scans to the PayPal website (make sure it is the PayPal website!) in the disputes area.
Welcome to PayPal, the company that freezes your accounts for no reason and holds onto your money.
You'd think it was because they're worried about fraud right? And maybe it is. But when you find out that PooPal invests your money while it holds onto it (for security reasons you understand) then you start to think … you know what: PayPal does seem to freeze a lot of accounts and invest that sweet, sweet free money of their customers for a month or two.
Just log in to your Paypal account and see if there's a restriction screen there. They did it to my account because I had over $1000 in there and wouldn't let me access it until I gave them the required ID…
I should clarify. Im getting the restricted message when i log directly into their website.
They have no money of mine held away and its been restricted for some time now. Several months now. I havent bothered to consider it until recently.
From memory they require me to upload it into the site
Go to PayPal.com and login to your account - do not click through from any email.
If your account is limited/restricted, the first page you see after logging into your account will make it clear that the account is restricted. You will need to upload documents through their 'Resolution Centre' and wait a while for a human at PayPal to verify your account. This is all legit.
I've actually had to verify twice now, once when the account was over $1000 and again when the account was over $5000.
That said - I hate how PayPal deals with this - they prevent you from paying, refunding and (eventually) receiving money altogether, and their online/email customer support is nothing short of appalling. If you need support - call them, you won't receive adequate support any other way.
Someone opened a PayPal account under my alternative e-mail address and I gave up trying to reallocate it back to me. Contacting PayPal directly online, they wanted me to provide my photo ID, which I definitely do not want to do. I can't even login to the account since I didn't create the account. I've just decided to leave the issue.
Think about it from the other perspective: you contacted PayPal via an anonymous online system asking them to transfer someone else's account details under your name without a shred of proof that you are who you are.
So you're concerned that PayPal wouldn't do this without seeing your photo ID??? If you ask me that's a big tick for PayPal's security.
PayPal is effectively the same as any other Bank when it comes to ID verification. There must be a specific level of activity or something that triggers their request.
PayPal is effectively the same as any other Bank when it comes to ID verificatio
except paypal isn't a bank.
Close enough: "8.2 We are licensed by the Australian Prudential Regulation Authority as an authorised deposit-taking institution that provides purchased payment facilities."
Do any of the other "deposit-taking" Banks not ask you for ID when you open an account?
like western union.
sorry, not trying to bag your point. which is legitimate. I just have a mild dislike of paypal as they continually hold my funds for 3 weeks from ebay sales (don't get me started on ebay).
Feel free to correct me if I'm wrong but I'm pretty sure you can select for payments to be debited instantly as opposed to waiting 21 days.
I had this happen to me a month ago. I had to change password, verify myself via sms and reset my security questions. Try and switch to the old site and you will see Resolution Centre and you'll see the actions you need to take. I didn't have to upload any driver's licence details.
Had this happen to me when my balance exceeded $1000. Just a formality, nothing to worry about if you're doing it in the PayPal website. As others have pointed out, they're basically operating in the same manner as a financial institution and would need verification for security purposes. No big deal.
Might be a sign of your future success:
http://www.escapistmagazine.com/news/view/103385-PayPal-Free…
yep assuming its legit on the paypal site and not a scam email, then follow the steps on the paypal site. no big deal, everyone has to do it eventually. be thankful you're not signing up or changing to a business account, that is a nightmare of paperwork and differing requirements (email, website, and different place on their website all had different documents requested, some of which dont exist for sole trader etc).
Yes , you should be concerned.The two forms of ID are on their list but I would still tread carefully and make absolutely certain you are dealing with genuine PayPal emails.