Oh No, an "Improved" Website

Whenever I hear about so-called improvements to websites I am perfectly happy with I reach for my revolver. Woolworths was good- now it's rooted- ING Direct was good- just got an email that a new improved one is about to start.

It mystifies me why improvements are so often not improvements. Don't you develop a new website by constantly comparing it to the old website?

Comments

  • Yeah most websites are "improving" to suit tablet devices, which is counter-intuitive for desktop users.
    I've gotten used to it though.

  • +5

    Marketing department has to justify their salaries.

    I agree the new woolworths online is an absolute disgrace.

  • +1

    Ozbargain usually introduce improvements at the start of April.

  • Many people dislike change so much they are likely to overlook solid improvements instead focusing on missing comforts or familiarities.

    • +1

      If that was my attitude I wouldn't be bothered by online shopping at Woolies or online banking at ING direct- I would be at the shop or the bank waiting in a queue.

  • Hope you have a Cat-H for that revolver! ;)

  • Same with Facebook on numerous occasions, BBC news latest revamp and Sky Sports Score Centre.

    Not just websites, apps too. Can't stand Outlook's new app with the big coloured circles everywhere.

    If it ain't broke don't fix it.

  • -1

    eBay is the perfect example of fixing something that isn't broke when it comes to website design/functionality.

    • I'm sorry eBay website designer/coder that I insulted your job, but let's be honest. If you weren't you, you'd be saying the same thing.

      The least you could do is not break something on eBay. The eBay members are full of good suggestions on how to improve user experience. Why not listen to them for once?

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