Woolworths Online Grocery Voucher $100 for $120, $160 for $200, $240 for $300 [eBay Group Deal]

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Woolworths Online Grocery Voucher $100 for $120, $160 for $200, $240 for $300 [eBay Group Deal]

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SevenSmurfs on 25/09/2015 - 08:11 groupbuy.ebay.com.au (2949 clicks)
Last edited 26/09/2015 - 08:59 by 3 other users

Links:

$100 for $120 Woolworths online grocery voucher, save $20

$160 for $200 Woolworths online grocery voucher, save $40

$240 for $300 Woolworths online grocery voucher, save $60

Don't forget Cashrewards for extra 2.5%!!! (Thanks Ahc99)
http://www.cashrewards.com.au/coupons/huge-savings-on-woolwo…

Possible deal-breakers:
• Only one voucher can be used in a single transaction and cannot be used in conjunction with any other offer.
• Total value of voucher must be redeemed in a single transaction. Any unused value will be forfeited.
• Vouchers must be redeemed by 30/11/2015

Groceries

1 Oct 2015 12:26am

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Woolworths

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LakeVostok on 01/10/2015 - 20:07

well they did mention at the time of purchase that the estimated delivery date is 1 October 2015. Abit of patience doesn't hurt. I will wait and see until 3 Oct and then request a refund! my 2cents worth!
- Paul871 on 02/10/2015 - 06:55
  
  The estimated delivery depends on the day you bought the voucher. For those who bought the vouchers on the 25th the estimated delivery was the 30th. Yesterday they apologized and said I would get the voucher "today" (yesterday), but nothing arrived… This is ridiculous. After this I am definitely switching over to Coles. They always keep me last anyway, even for normal deliveries (they usually deliver about 15 minutes AFTER my delivery window, and last time I had to cancel a doctor's appointment because they were almost 25 minutes late). Enough is enough…
Shoppingisfun on 01/10/2015 - 23:40

Received the email containing the voucher code yesterday and used today no problems.
Only slight downside is unable to combine with any other codes eg. HOLIDAYS15.
Cliche Guevara on 02/10/2015 - 10:25

Still no voucher and no response to my eBay message.

For those who actually got the voucher from which email address was it sent?
I've checked my spam folder with no luck, but just want to clarify.
- Paul871 on 02/10/2015 - 10:51
  
  Same here, but we are not the only ones. Look at their recent fb. And yes, I checked my spam folder too. I even asked them if they had sent it (sometimes emails get lost in cyberspace, you never know…)
- Boss351 on 02/10/2015 - 14:38
  
  "Woolworths Online" <[email protected]>
shaybisc on 02/10/2015 - 11:10

Cashrewards- Sorry, unfortunately this offer is no longer available.

Oh, I see the whole deal is off. When it was on, the cashrewards part of it it was off. That must have been Monday. Got the code last night, spent it today.
lyhlxz on 02/10/2015 - 11:54

Today is 8th day, still have yet received my voucher. Woolworths finally responded as below after my 3 messages sent:

"Hi, You should have received your voucher. Please confirm if you haven't so we can investigate"

Checked my eBay email address, still nothing.

Should I open a dispute in eBay?
- Paul871 on 02/10/2015 - 12:02
  
  Well, it takes eBay a week before they can do anything (or even before you can contact them from within the resolution centre) after you have opened a dispute (when you open a dispute you basically first talk to the seller), so I think you should. (I have.) You can close the dispute any time if you receive the voucher.
  As I said before usually intangible goods are not covered by the eBay buyer protection program, but this time eBay advertised the deal on their front page, so they should take some responsibility if something goes wrong. I am not going to kiss good-bye to $240, that's for sure.
  - lyhlxz on 02/10/2015 - 12:11
    
    Thanks for your advice. I have opened a dispute in eBay and hope woolworths will respond soon. Really disappointed:(
PlagueistheCheap on 02/10/2015 - 13:32

I ordered 3 vouchers but only received one. Has this happened to anyone else?
- missspeckles on 02/10/2015 - 14:41
  
  i only got 1 of 2.. trying to work out who to contact!
strikerzebra on 02/10/2015 - 13:48

I received my two gift cards yesterday by email
nikkirose on 02/10/2015 - 14:29

I still have not received mine, even though I got a message from them through ebay yesterday, saying I would receive them today. The matter is now with Fair Trading as they refuse to respond to my missing item case, and when I ring them they blame ebay and when I ring ebay they blame Woolworths. They played our money on the stock market for 5 days (7 now in my case) I think I deserve interest on my money as well.
- Paul871 on 02/10/2015 - 14:39
  
  I am going away tomorrow morning until the 10th. I will try to find a computer (a nuisance of course). I can't contact eBay in the resolution centre until the 8th. I will contact them on the 8th and if I don't get a response I like or the voucher by the time I come back I am going to lodge a complaint with Fair Trading too.
  - nikkirose on 02/10/2015 - 18:19
    
    I have also petitioned ACA, Sunrise, The Checkout and Choice to please investigate this fiasco. It seems people who bought on 25th Sept (I am pretty sure that was day one) are the ones who have not been made whole.
    - Paul871 on 02/10/2015 - 18:40
      
      I told them I was going to contact ACA too this morning.
      I assume that different people process the codes, and the person who was supposed to process the vouchers bought on the 25th just didn't do his or her job.
missspeckles on 02/10/2015 - 14:40

anyone know who or where to contact about not receiving the voucher? i ordered 2 (a $200 voucher and a $300 voucher), and i have only received the one $200 voucher. :-(
KittyKatastrophe on 02/10/2015 - 14:59

+1

I ordered mine literally with minutes left on the deal (was still deciding whether or not to risk it ;) ) and the email came through early yesterday morning. The email is from [email protected] , if you haven't received it maybe do a search for that address and / or check it hasn't been filtered into junk? I think it would have been smarter for them to deliver the code to the ebay inbox personally :s .
Paul871 on 02/10/2015 - 16:37

They can be reported here: http://ocsnext.ebay.com.au/ocs/cusr?query=1491&levelHierarch…
(scroll down)
kewell on 02/10/2015 - 16:43

I've not received my voucher and checked all spam etc bought 25 Sep.
Paul871 on 02/10/2015 - 17:19

I finally got it! I wrote to the email address indicated by KittyKatastrophe and told them I was going to the Department of Fair Trading and got it within a couple of hours. I don't know if it was a coincidence.
Paul871 on 02/10/2015 - 17:30

Question: I will now have to close the dispute for "item not received". What should I do in case the voucher doesn't work? It should work, as I have seen nobody complain about vouchers not working, but just in case… I cannot reopen the dispute. Maybe I am a bit negative right now, but it was such a nightmare transaction… Just contact them I guess (as they suggest in their email in case there is a problem).
PlagueistheCheap on 02/10/2015 - 17:45

Just got my second code.
LakeVostok on 02/10/2015 - 18:10

just received my code!
lyhlxz on 02/10/2015 - 20:02

I also got mine around 6:00 PM!
nikkirose on 03/10/2015 - 12:40

…..
nikkirose on 03/10/2015 - 12:41

3rd of october and still no voucher
wyu1986 on 04/10/2015 - 07:53

received two, still wait for the last one.
nikkirose on 05/10/2015 - 15:44

5th October, still no voucher, but a fb message to the Head of Woolworth Group did elicit another message from ebay saying I will get my voucher tomorrow. After being lied to by repeatedly by customer service that it was not Woolworths selling them, to having ebay refuse a refund, to opening a dispute with paypal for a refund and checking in to the sellers details, the seller is Woolworths Limited and the attached email is a woolworths.com.au - only Woolworths can distribute an email address from thier domain, and paypal verifies their accounts, so I doubt anyone but Woolworths could hold a Woolworths Limited paypal account. I have been asking for a refund, a message with NO voucher attached, saying I will get the voucher tomorrow, when I have clearly been asking for a refund since Friday, is just not good enough.
Stahh on 05/10/2015 - 15:48

Patience your code will come!!!!
- nikkirose on 07/10/2015 - 11:37
  
  it is an email code, they had no right to take our money and play with it, they probably lost it, which is why the have had to stagger the vouchers. You are not allowed to sell an item on ebay that you do not have, they told me time and time again, they did not have the voucher yet, so what they did is against ebay rules.
Cliche Guevara on 06/10/2015 - 09:59

Still waiting for mine…
- Cliche Guevara on 06/10/2015 - 12:19
  
  Finally got a response through my eBay dispute.
  
  "We apologise for the delay in sending you your code, we have experienced technical difficulties sending the code to you. Please be advised that the refund will be processed on Tuesday and voucher codes cancelled if you have received them. We will not process a refund if vouchers have been redeemed."
  
  So let's see how long the refund actually takes…
PlagueistheCheap on 06/10/2015 - 21:32

Still waiting on my third voucher.
nikkirose on 07/10/2015 - 11:35

I finally got a refund, and i realised how they disappear the neg reviews, every time they refund, the neg review is taken down, as the purchase didn't happen.
rooster7777 on 07/10/2015 - 12:47

NOT GOOD ENOUGH! I used my $200 credit on a single order as per conditions. Woolworths sends me an "out of stock notification" on items shortshipped, but Woolworths does not give me a refund or credit for what they can't supply.
I have complied with Woolworths' voucher conditions - they have not.
This is cheating! Time to pursue Woolworths through the regulatory bodies.
- fishandchips on 07/10/2015 - 15:30
  
  +1
  
  Have call them and speak to them?
  Please update us with this matter….this is serious offense if they don't refund you….
- argonbay on 12/10/2015 - 01:02
  
  Just call them and they will email a voucher for the difference (1800 000 610). Ring early in the morning or be prepared for a long wait as the operators are very busy at the moment trying to sort out all the issues created by these eBay discount codes. Try to be nice to the person on the other end of the phone, I think they have been getting a tough time!
- rooster7777 on 23/10/2015 - 15:10
  
  Sorry for the late follow-up.
  I emailed woolworths explaining the problem on 7/10.
  On 10/10 they emailed offering me a $15 voucher code to cover the shortage, and "for my inconvenience". I replied pointing out that the shortage was $19, so they weren't quite covering things.
  On 16/10 they emailed with a $20 voucher code, which covers things with a bonus $buck.
  So issue resolved after a week - but something to watch out for.
rumski on 07/10/2015 - 18:51

I am yet to receive mine as well. I ordered 3 x $300 vouchers. only 1 of my orders is showing as posted but i have got nothing.

It is totally unacceptable to put such a limited window on the use of the Gift Card, and then further reduce that by being late with delivery.

I have tried contacting the seller and have had no reply. Any ideas?
- argonbay on 08/10/2015 - 02:14
  
  Me too! Did you order on the 25th like me? Nikkirose in post above thinks it may only be purchases on this day that are being delayed?
  - rumski on 09/10/2015 - 00:14
    
    +1
    
    Hey argonbay, I purchased 1 x $300 gift card on 25th and 2 x $300 gift cards on the 30th. I raised an ebay dispute for the one from the 25th yesterday and stated i still wanted the item. Today i received an ebay message reply with a code. Tonight I jumped onto Woolworths online and redeemed the voucher code without issue. Only downside is you cant use it with any other codes. Just now I have raised another 2 x ebay disputes for the other 2 x $300 gift cards that are yet to arrive. Fingers crossed i get a reply tomorrow and can put this really poor experience behind me.
    - argonbay on 09/10/2015 - 01:59
      
      Cheers Rumski, thanks for the feedback. I ended up doing pretty much the same as you so now have 2 vouchers and have filled in a dispute for the third one tonight also stating I still want the item. I will get an order in tomorrow morning to use up a $300 voucher. Poor form by Woolies.
Cliche Guevara on 08/10/2015 - 10:59

Well I got my refund yesterday (7th Oct.) It's in my Paypal account but has yet to be transferred back to my CC - so I can't actually "access" the funds yet.

Overall a bad experience. Probably won't be dealing with Woolworths in an online capacity ever again.
- Cliche Guevara on 09/10/2015 - 09:42
  
  Refund back in my CC account on the 8th. So the bad experience is finally over…
snuke on 08/10/2015 - 13:38

Ordered 28th, still not received it.
Have started dispute.
- snuke on 08/10/2015 - 20:21
  
  I just received my email with code as a result of the dispute.
  - argonbay on 10/10/2015 - 01:42
    
    Starting a dispute seems to do the trick, worked for me. Just said I had not received the item but still want it. Got my three vouchers from the 25th now.
majikshoe on 08/10/2015 - 20:41

Ordered 3 x $300 vouchers on the 26th and have nothing. I've put a dispute on all three and waiting for a refund.

How card can it be - they ran a campaign knowing how many they were selling and still stuffed it up. That's the second poor experience I've had with Woolworths online.
PlagueistheCheap on 09/10/2015 - 11:35

Still waiting on my third code ordered within an hour of the deal posted on ozb.
crowsnest bomber on 13/10/2015 - 09:28

Just an FYI in case someone has the same issue. I had the out of stock not getting refunded issue as well… I called and they sent me a voucher for the refund amount. Not as good as cash but better than nothing
- divergent on 13/10/2015 - 09:30
  
  So instead of getting the voucher, they sent you a voucher?
  - crowsnest bomber on 13/10/2015 - 09:44
    
    The issue is when you spend the voucher, items that are out of stock aren't getting refunded…in this case, you can call woolworths and they'll send you another voucher totalling the amount of the items that were out of stock..hope that makes sense
    - divergent on 13/10/2015 - 09:48
      
      Perfect sense! Thanks
PlagueistheCheap on 14/10/2015 - 15:05

Got my final voucher. Sent in a where is my item request and it arrived an hour later. There may be an issue where they really dont know which codes have been sent or not so they just wait until a dispute is raised. I doubt there is anything sinister to it, just disorganised.
Damned on 14/10/2015 - 20:16

Same issue as above. No coupons arrived was told check spam folder bla bla……..
Then they just send me the code no coupons after i asked for a refund via ebay.

Someone messed up! Neg from me on this deal.
Samsungnote10 on 15/10/2015 - 00:50

Ok i have screwed up. I stupidly read all the terms and conditions very carefully and for some reason thought i could use it at dans.

I dont do that much grocery shopping since i live alone.

I tried buying wish gift cards online but its not avail.

Please help.
Is there a way i can get out ofnthis situation.
I do buy 300 worth of alcohol at dans quite often so thats what i was intending on using it.

Am happy to get back 240 worth of credit as well.

Im thinking of buying something at woolworths online and trying to sell it but i csnt see it being very easy. Was thinking johnny walker blue label….
- roughana on 16/10/2015 - 08:10
  
  post in the classifieds section
  - Samsungnote10 on 16/10/2015 - 13:39
    
    thanks for that, a bit of good news, I went to woolworths online and managed to spend $300 worht of stuff,
    
    however, they called me and they said my order contents werent available so they refunded me a $300 voucher exp 12 months
    
    how do I go abouts checking whether its a "use at once" voucher?
    - roughana on 16/10/2015 - 13:41
      
      Talk to Woolworths customer service.
rye on 15/10/2015 - 06:50

Still waiting on my code. Purchased on 29 Sept. Phone Woolworths customer service twice yesterday, 7:10am and 2pm. Both times was told that someone would phone me back. Still waiting…
Very poorly organised both Woolworths and eBay need to be held accountable for this.
caprimulgus on 20/10/2015 - 01:09

Purchased 3x $300 on 25th, received codes on 30th, spent codes on 3x $360ish orders (with a buffer to prevent out of stock issues). Maybe I was lucky, but all good for me! :)

This was posted 9 years 2 months 9 days ago, and might be an out-dated deal.

Woolworths Online Grocery Voucher $100 for $120, $160 for $200, $240 for $300 [eBay Group Deal]

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