New Garmin Forerunner Has Someone Else's Data on It

LGotchacha on 25/08/2015 - 23:52
Last edited 25/08/2015 - 23:59

Last week I ordered a Garmin Forerunner 620 from Rebel online. It arrived today and I took it out for a short test run tonight. After the run I was customising some of the settings on the watch and found myself in the "Activity History' section, where I discovered the device has been used before. There are activities from 17, 18, 19, 20 August - obviously not mine.

Apart from being pissed off that my device wasn't brand new, the previous workouts included heart rate data, which means the heart rate monitor has been used before. I used it tonight and now I feel gross that someone else had sweated all over it before I used it.

Am i within my rights to take it back to Rebel and say I want a brand new one? It's annoyed me further because I ordered it online (and paid postage) because I didn't want to have to go in to the store, and now I've got to go in anyway.

Electrical & Electronics

Related Stores

rebel
rebel

Comments

  • pjetson on 26/08/2015 - 09:05
    +1

    Am i within my rights to take it back to Rebel and say I want a brand new one

    Yes. However, unless the terms and conditions of the sale allow you to return it to a store, you may have to mail it back to them.

    I feel gross that someone else had sweated all over it before I used it

    You've "sweated all over it" too now.

    • Gotchacha on 26/08/2015 - 18:26
      +1

      Yeah, but I don't mind my own sweat! Just didn't want someone else's.

  • Dumax on 26/08/2015 - 09:15
    +2

    I'd suggest emailing them before going into store. You may find that they weren't even aware that the product is refurbished, and will be more than willing to help you.

  • oscargamer on 26/08/2015 - 10:00
    +2

    yuk - take it back

    they sold it as new, it is not as new, they must refund or replace (their decision)

  • bongom on 26/08/2015 - 11:31
    +2

    Ick yuck eew. I'd be pissed off and would return asking for a refund.

  • Gotchacha on 26/08/2015 - 18:25

    Thanks for the replies - I'll nicely explain I'd like a brand new device.

  • dan76n on 26/08/2015 - 19:58

    They may even be willing to give you a bigger discount.
    I'd try get 30% off.
    It's only a little sweat. There's way worse things you come in contact with on a day to day basis than a used chest strap.

Login or Join to leave a comment
Login Join