Hi ladies and gents,
So i did a search and am pretty aware that these questions come up quite a bit!
I am looking to open a toll-way account and unsure which way to go about it! I had a look at existing threads but they were out-of-date which brings me to this question!
What's better? The same? I had a little read but they seem pretty identical except for the customer service.
Any constructive feedback would be great!
Thanks for responding! What plan did you go with? Everyday or Access account?
Everyday prepaid. We don't travel on CityLink/EastLink much (once/twice a month). We put $50 in the account and forget about it. When the account is low, the eTag beeps twice (as oppose to the normal one beep), we just top it up online. Too easy.
etag citilink
I have both, pretty much the same.
I prefer Breeze (Eastlink) as they accept AMEX, while Citylink don't (or have a surcharge).
I did my research and in the end got a eastlink account. No complaints, their web interface is pretty good. They even gave me a tag for the second car in my account for free.
Do you travel regularly?
I signed up to GoVia because they had the lowest initial fee and one of the smallest tags. They are Queensland based, I live in NSW and the reason I got one is because of a late fee from that stupid CityLink road in Victoria.
https://www.govia.com.au/via/home/Payment+options/go+viatag/
We have a Citylink e-tag account for 10+ years (i.e. before Eastlink). The e-tag works on EastLink, as well as all toll roads in Aust.
Changed our car rego few times, no problem with its Customer Service.