Hi,
I'm trying to get rid of an old worn down couch but the council (Knox in VIC) is saying that my property is not eligible for hard waste collection.
I moved into a townhouse 3 years back that was built on a subdivided lot. At that time we were told that the waste collection service I.e. Rubbish and recycling was to be handled by a private company that worked through the owners corp. we were told by the agent that hard waste would be handled by the council
Now, when I wanted to get rid of the couch I contacted Knox CC to collect the couch (there is no scheduled hard waste collection in Knox and only an on-call service) but they told they can't as the property is not eligible for any waste services from the council. Apparently the original development plan had a clause that stipulated that all waste services including hard waste would be handled privately.
Looking for some advice here. Should I try to escalate the issue with Knox and try to get an exception? If so any tips on the arguments?
The council tax do include a % for waste services so there is no discount there as well.
Knox council would have to be the - well, I can't say here.
You have a couple of issues, and I think it's quite likely that you can't win any of them.
First of all, the agent apparently lied to you. Did you get what he said in writing?
Secondly, your "owner's corp" are apparently responsible for waste collection, so you need to check your agreement with them to see what services are available to you.
Thirdly, Knox council seem to be charging you for waste services that they do not provide.
An exception to what? It appears that your waste collection is not handled by them. Anyway, Knox will not agree to anything.
What would I do in your circumstances? First, check your writing contract/agreement with your owner's corp, to see what is supposed to be provided to you. Probably, nothing other than normal waste collection, but you never know.
Second, when someone else in the neighbourhood puts out their hard waste for collection, knock on their door and ask them nicely if you can put your couch out with their rubbish - it won't cost them anything.