Hi everyone,
I'm not sure if this is the correct forum for it, but this happened to me last week and I want to share with everyone on here. A person knocked on my door and was telling me that all residents in this area (Glen Iris,VIC) should be getting at least 33% discount on their gas/electricity rates. At first, I didn't know if he was from the government or private energy provider because he did not say if he was with any of them. Then he requested to see my energy bills to see if I'm already getting the 33% discount rates.
Then I showed him one of my gas bills and he immediately said "You are only getting xx% discount, whereas you should be getting 33% discount. Let me fix that for you". This raised my suspicion, so I asked him how exactly do I get the 33% discount, do I need to change my energy provider? The next bit is where I think that sounds dodgy, he said "your energy provider will stay the same, which is United Energy who deliver energy to all households in this area, but your billing company will be different". Then he wanted me to get my drivers license so he can "fix" this up for me today. I checked his iPad and it clearly says he was with Alinta Energy, but not once did he mention he was with them. After all these confusions, I tried to get out of the deal by saying can I at least check the rates and T/C on your website so I can decide if I want proceed this change. His response was "Unfortunately the thing is we are only in this area today so we can only change it while we are here".
At the end I finally had enough and just told him that I'm not interested in your product and he just left.
I think I've learnt my lesson and I should've asked him who he was with in the first place. But my question is, when he told me that I should be getting 33% discount and my energy provider will remain the same (only difference is billing company), was that an attempt of deception? Did anyone else have similar experience with Alinta Energy sales representative?
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How do you tell if a door to door salesman is lying ? When their lips move.